Timothy Ott
Jan 2026
My sister was a resident here and the care she received was amazing and the night shift especially was diligent with her care and making sure she had what she needed.
Medilodge Of Tawas City
400 North Street West4.2(73 ratings)· Tawas City average: 4
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1 / 2Quick Facts
- Total units
- 85
- Medicare rating
- 3 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 85
- Inspections
- View history (34 citations)
- Licensed capacity
- Licensed for up to 85 residents
- Care setting
- Functions as a rehabilitation hospital for some stays
CMS Care Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Medilodge Of Tawas City are sharply divided, with some families praising kind, attentive staff during end-of-life or rehabilitation care, while others describe serious lapses in basic care such as delayed meals, unanswered call lights, and inconsistent staffing. The facility holds a 4.2 average from 73 Google reviews, but the detailed negative accounts raise real concerns about consistency of care.
What reviewers praise
- Kind, accommodating staff during hospice care
- Diligent night shift care noted by one family
- Clean, well-maintained building
- Rehabilitation staff specifically praised as excellent
What reviewers flag
- Multiple reports of delayed or missed meals
- One report of unanswered call lights overnight
- One report of inadequate bathing and hygiene care
- One report of staff being cruel or uncaring
AI-generated from reviews and community data.
Medilodge Of Tawas City is a senior living community in Tawas City, Michigan offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 73 reviews.
About Medilodge Of Tawas City
Medilodge of Tawas City is a skilled nursing and long-term care community in Tawas City, Michigan, licensed for up to 85 residents. All beds are Medicare and Medicaid certified. The facility offers 24-hour staffing with on-site registered nurses, private rooms with private bathrooms, and an emergency call system, along with housekeeping, medication management, and dietary accommodations.
Amenities include cable or satellite television, a restaurant-style dining room, social activities, and gathering spaces. The community is wheelchair accessible. The facility is operated as a for-profit corporation and holds a 3 out of 5 overall rating from the Centers for Medicare and Medicaid Services.
Reviews are sharply divided. Some families report that their relatives received attentive, kind care and found the building clean and well-maintained. Others describe serious concerns about preparation for residents' medical needs, food quality and meal timing, and staff attitudes toward residents. One reviewer wrote that the staff were "diligent with her care and making sure she had what she needed," while others expressed that their family members' conditions declined during short stays.
Types of Care at Medilodge Of Tawas City
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities
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Help Me ChooseReviews of Medilodge Of Tawas City
4.2overall · 73 ratings combined
4.2★ on Google (73)
Kinderlen
Dec 2025
Most disgusting staff I have ever seen. I feel bad for the residents and for the naive families that actually think these are decent people. I think what's important for the families to know is that State comes in to check out the facility and make sure everything is ran as it should be, unfortunately they get a heads up when state is arriving, which allows them to clean, adjust attitudes and whatever else they need to.
Heather Lalone
Dec 2025
My mother was here for a few weeks while she was passing from cancer. The staff were very kind and accommodating to her needs. The building is clean, and well-maintained. I would absolutely choose this facility again, should the need arise.
Pamela Moffit
Oct 2025
We the family of our loved one are very upset with the level of care that this facility has given our family member from the day he was transferred into this rehabilitation hospital for care from a senseless automobile accident. No fault of his own I may add. They did not have medicine for his care, they were not prepared for his level of care needed for the trama he had sustained. They do not bathe him well. The meals arrive late like almost 7pm. Their has been occasional forget to bring him a tray as he is confined to a bed non weight bearing on his legs. The third shift does not answer his call light for medicine or bathroom needs. One night this week they did get him transferred to the port a toilet and just left him there. He then transferred himself without help back to the wheelchair. Until someone finally answered the call light to put him back in the bed. THIS IS UNACCEPTABLE TO ANY PATIENT'S. We feel if people do not call and report these things to staff he would not get proper care. What happens to people who have no family or advocates. (Zero 🌟) There are a few nurses and CNA that care and the rehabilitation folks have been awesome. Hire people management that desire to help people not just a paycheck...
Kristin Wyatt
Oct 2025
My father stayed here for five days and went so far down hill from their horrible care that he wound up back in the hospital. They brag about a gourmet menu on their website. They fed him a piece of hard bread with pizza sauce on it at almost 9:00 in the evening and called it "Pizza Surprise". Sometimes they didn't bring him food at all. The staff was cruel and uncaring. This is not a place for your loved ones to get healthy. I feel bad for the patients there that have nobody to advocate for them. Please read the one star reviews here and believe them, I wish I had.
Government Inspection History
6 inspection visits in the last three years, 34 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Sep 12, 2025Fire Safety StandardHealth Standard12 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Oct 1, 2025
Implement a program that monitors antibiotic use.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 1, 2025
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 1, 2025
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 1, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 1, 2025
Have properly located and lighted "Exit" signs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 1, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 1, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025
Aug 12, 2025Health Complaint1 citation
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 19, 2025
Jan 30, 2025Health Complaint1 citation
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 20, 2025
Sep 10, 2024Fire Safety StandardHealth ComplaintHealth Standard10 citations
Have exits that are accessible at all times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 26, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 1, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 1, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 1, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 1, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2024
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 1, 2024
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 1, 2024
Jul 25, 2024Health Complaint4 citations
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 13, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 13, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 13, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 13, 2024
Sep 21, 2023Fire Safety StandardHealth Standard6 citations
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Medilodge Of Tawas City offer?
Medilodge Of Tawas City offers Skilled Nursing / Long Term Care.
Where is Medilodge Of Tawas City located?
Medilodge Of Tawas City is located at 400 North Street West in Tawas City, Michigan.
What do families say about Medilodge Of Tawas City?
Reviews for Medilodge Of Tawas City are sharply divided, with some families praising kind, attentive staff during end-of-life or rehabilitation care, while others describe serious lapses in basic care such as delayed meals, unanswered call lights, and inconsistent staffing. The facility holds a 4.2 average from 73 Google reviews, but the detailed negative accounts raise real concerns about consistency of care.
How did Medilodge Of Tawas City do on recent health and safety inspections?
Medilodge Of Tawas City had 6 government inspection visits in the last three years, with 34 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Medilodge Of Tawas City?
Submit the Request Information form on this page, or contact Medilodge Of Tawas City directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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