kerrigan reihl
Jun 2026
This place is horrible, I wouldn’t send a loved one here under any circumstances. In the month that my Grampa was in there I seen the worst care I have ever witnessed in my life. He was always in the same clothes for days, sometimes 3. His face wasn’t getting wiped. He wasn’t getting washed up in the mornings, hopefully the night people were doing something but from what I witnessed I highly doubt it. I cleaned him up the last day he was there and it took 6 washcloths to get dried food out of his beard. The wildest thing tho is they informed me he wouldn’t eat that day…. When I got there that day at noon he was acting strange and not like himself I tried to address it to the staff and they just said “yes he’s been like that all morning” with no concern to do anything. I gave him a drink of his water and he started choking on it and I called for help and the same nurse just came in the room to holler at me that he’s not supposed to have regular water. I told her I didn’t fill the cup and it was his labeled cup. She stormed out without apologies, and avoided the room for the next 5 hours I was there, because she “didn’t have the stuff to run labs”. Luckily around 5 my father his brother and my mother showed up with the same concerns and magically one of there staff is in the room doing those labs, and assuring us it was nothing to worry about. I went to go refill his cup with more thickened liquids and the next nurse I found was getting after me bc he’s been off thickened liquids for a week, I tried to explain to her what had happened prior with him choking and she informed me that I was wrong and then was questioning me on what I fed him and was telling me he needs puréed food which I knew I fed him the food that the staff gave me. None of the staff are on the same page. Anywho the infection wasn’t just nothing he got sent out the next day for emergency surgery after every staff member here didn’t seem to care whatsoever about how much pain he was in. That man is a good man. He deserves BASIC CARE AND BASIC NEEDS TO BE MET! He is a veteran, a good father, and a great Grampa this is absolutely heartbreaking that your staff doesn’t care about people. If zero stars was an option I’d press it.
