Judy Scinta
Jul 2026
Both my mother and father have been to McAuley for rehab at various times over the last 5 years. With every stay, they were treated with care, compassion, and professionalism. I'm thankful for the quality of care they received!
Quick Facts
- Location
- Located on the Kenmore Mercy Hospital campus
- Specialty rehab
- Short-term cardiac rehabilitation programs offered
- Quality recognition
- HealthStream QAPI Accreditation for quality care
- Virtual visits
- iPads provided on-site for FaceTime calls
What Families Think
Reviews for McAuley Residence are sharply divided: physical therapy and short-term rehab care draw consistent praise, while some families report serious lapses in nursing care and communication, particularly around hospice and long-term stays. The facility sits on the Kenmore Mercy Hospital campus and focuses on subacute rehab and skilled nursing rather than long-term residential living.
The Good
- Physical therapy and rehab staff repeatedly praised
- Families describe compassionate, dignified hospice care
- Strong outcomes reported after cardiac and medical rehab stays
- Located directly on a hospital campus for medical access
The Bad
- One report of dirty rooms and bugs in nursing areas
- One report of poor communication during a hospice death
- One reviewer cited language barriers with aides and nurses
- Dirty linen left unaddressed for days, per one review
AI-generated from reviews and community data.
About McAuley Residence
McAuley Residence is a subacute rehabilitation and skilled nursing facility located in the Town of Tonawanda on the Kenmore Mercy Hospital site, serving the Buffalo, New York area. The facility provides care for patients and residents living with diagnosed conditions or requiring medical supervision, with physicians, nurses, aides, and rehabilitation specialists who develop individualized care plans.
The community offers subacute rehabilitation for short-term residents transitioning from hospital discharge or physician referral, including specialized short-term rehabilitation programs for patients with heart disease or recovering from cardiac procedures. Skilled nursing, the highest level of care available outside a hospital, is provided 24/7 by registered and licensed practical nurses and other healthcare professionals for residents recovering from injury or illness, or living with chronic conditions. Nursing aides assist with daily living activities including housekeeping, personal grooming, and companionship.
Regularly scheduled activities for long-term residents include trips for shopping or entertainment, seasonal and holiday celebrations, and morning exercise programs. Daily activities are designed for all levels of cognition and dexterity, and rehabilitation patients are welcome to participate as their therapy schedules permit. Wireless internet access is available throughout the facility, and iPads are provided for FaceTime visits, though residents may also use their own devices.
Free parking is conveniently located next to the building with access from Military Road, separate from hospital traffic. The facility is consistently ranked in the top 10 percent nationally for resident and family satisfaction and has attained HealthStream's QAPI Accreditation for excellence in quality care and continuous improvement.
Types of Care
Assisted LivingIndependent LivingSkilled Nursing / Long Term Care
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Help Me ChooseReviews
2.9overall · 49 ratings combined
2.9★ on Google (49)
michelle greis
Jun 2026
The care my dad received during his final four days in hospice was exceptional. The staff showed him kindness, compassion, and dignity every step of the way. In just a few days, the did more for his comfort and wellbeing than another nursing had done over a longer period. Our family is deeply grateful for the support and care they provided during a difficult time.
Michael Davidson
May 2026
My mom went here for rehab after a medical event. They did a superb job taking care of her while she was in there. I would not hesitate to contract them for rehabilitative services again.
Bridget Castillo
Apr 2026
The rehab dept for PT is excellent. But the nursing area is not good. Rooms are dirty. Ants or some kind of bugs on floor in rooms. The aides and some nurses either don't speak or understand English. Patient care is terrible. Dirty linen left in bathroom for days. Never will recommend this place ever. The 1 star is for PT
Chuck Broncato
Nov 2025
My,father was transferred from kenmore mercy last friday-7th 11 hours later he had passed away.the call i received letting me know my father passed was we found your father on the floor without his gown on he was weak and put on oxygen and morphine no one called me as his health care proxy to notify me of this.his gown untied itself and just flew off by itself.i never got called to let me know his clothes & wallet was there i had to call them to find out.this is not a real hospice run facility at all it's connected to kenmore mercy hospital and has a wing for hospice patients Do Not put your family here avoid this place at all costs
Frequently Asked Questions
What types of care does McAuley Residence offer?
McAuley Residence offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.
Where is McAuley Residence located?
McAuley Residence is located at 1503 Military Rd in Buffalo, New York.
What do families say about McAuley Residence?
Reviews for McAuley Residence are sharply divided: physical therapy and short-term rehab care draw consistent praise, while some families report serious lapses in nursing care and communication, particularly around hospice and long-term stays. The facility sits on the Kenmore Mercy Hospital campus and focuses on subacute rehab and skilled nursing rather than long-term residential living.
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