Dr. Courtney N. Johnson
Dec 2023
Terrible company and inability to actually help workers/companies successful with their needs.
Maxim Healthcare Phoenix, AZ Regional Office
3300 North Central Avenue, Suite 25003.7(32 ratings)· Phoenix average: 4.3
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1 / 5Quick Facts
- Medicare quality
- Certified, not yet rated
- Medicare certified
- Since 2006
- Ownership
- Privately owned home health agency
- Medicare history
- Medicare certified since 2006
- In-home services
- Skilled nursing and home health aide visits
- Quality rating
- No Medicare patient care star rating published yet
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
This is a Medicare-certified home health agency in Phoenix offering skilled nursing and home health aide visits. The reviews come mostly from nurses who work for the agency rather than from patients' families. Most praise friendly office staff and steady assignments, while one reviewer describes poor management at this branch.
What reviewers praise
- Friendly, professional office staff, per several reviewers
- Steady assignments and flexible scheduling for nurses
- Staff described as caring toward patients
- Medicare-certified since 2006
- Skilled nursing and home health aide visits
What reviewers flag
- One reviewer reports poor management and high internal staff turnover
- One report of miscommunication and no overtime when the office is busy
- Reviews come mainly from employees, with little direct patient or family feedback
- Medicare has not published a quality star rating for this agency
- No published pricing
AI-generated from reviews and community data.
Maxim Healthcare Phoenix, AZ Regional Office is a home health agency serving Phoenix, Arizona offering Home Health. Families rate it 3.7 out of 5 across 32 reviews.
About Maxim Healthcare Phoenix, AZ Regional Office
Maxim Healthcare Phoenix, AZ Regional Office is a Medicare-certified home health agency serving Phoenix, AZ and has been Medicare certified since 2006. Services offered in the home include skilled nursing and home health aide visits. The agency is privately owned.
Medicare has not yet published a quality of patient care star rating for this agency, usually because it has too few recent patients for a reliable score.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Maxim Healthcare Phoenix, AZ Regional Office
Home Health
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Help Me ChooseReviews of Maxim Healthcare Phoenix, AZ Regional Office
3.7overall · 32 ratings combined
3.7★ on Google (32)
Giovanna Alaimo
Sep 2023
The Maxim Health staff are the best people to work with.
Kaitlin Fickert
Mar 2022
HORRIBLE COMPANY TO WORK FOR<br><br>Amazing, in the beginning. Then the constantly getting paid incorrectly started. Once a month I was on the phone with the office support to get my checks corrected and still was told I had to wait. My final check, which was only paid in half, I contacted them and they told me they “lost my timecard” but happen to find it once I was on the phone with them. AGAIN, was told I would have to wait to receive my pay. The support was beyond rude and truly did not seem to care. Do not work for this company.
Candice Ruiz
Dec 2021
I enjoyed working with the nurses that were onboarded during my tenure there as well as the internal clinical staff. I've also enjoyed working with the recruiters that were there as well however, management in this office is EXTREMELY poor. They belittle their employees and all the work is put on just one person. They do not offer overtime which was extremely needed especially when it gets busy and when 1 person is doing all the work. The miscommunication here is beyond absurd. The turnover rate here for internal employees is very high. Overall, not a bad company to work for as they have great benefits and they are located everywhere which makes transferring to another office quite easy as long as the position is available. Keep in mind that NOT ALL Maxim branches are like this but this particular branch needs ALOT of improvement when it comes down to management.
Camren Coates
Jul 2020
They make things very difficult for me and as well as his care giver. I would not recommend this healthcare service as I’ve only had 1 consistent nurse out of the 4 years I’ve been in Arizona . Maximum has made it hard for me to get my son the care he need because of the nurses. There has been multiple days in a week of them calling saying I couldn’t get a nurse that day because the nurse canceled and they have no one else... I have been going through nothing but trouble with this company and I would not recommend this company to anyone who cares for the well being of their loved one .
Medicare Quality of Care
Maxim Healthcare Phoenix, AZ Regional Office is a Medicare-certified home health agency (certified since 2006). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.
Services offered
- Skilled nursing
- Home health aide
How patients did
- Care started within 2 days of referral61%US 94%
- Patients who had a fall with major injury (lower is better)2%US 1%
Service area
Maxim Healthcare Phoenix, AZ Regional Office reports serving 76 ZIP codes, including Phoenix, Mesa, Glendale, Scottsdale, Gilbert, Peoria, Chandler, Surprise, Apache Junction, Avondale and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 037242. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Maxim Healthcare Phoenix, AZ Regional Office offer?
Maxim Healthcare Phoenix, AZ Regional Office offers Home Health.
How much does Maxim Healthcare Phoenix, AZ Regional Office cost?
Maxim Healthcare Phoenix, AZ Regional Office has not published its pricing. For context, communities in Phoenix that publish rates start around $5,227 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Where is Maxim Healthcare Phoenix, AZ Regional Office located?
Maxim Healthcare Phoenix, AZ Regional Office is located at 3300 North Central Avenue, Suite 2500 in Phoenix, Arizona.
What do families say about Maxim Healthcare Phoenix, AZ Regional Office?
Maxim Healthcare Phoenix, AZ Regional Office carries a 3.7 out of 5 rating from 32 Google reviews. This is a Medicare-certified home health agency in Phoenix offering skilled nursing and home health aide visits. The reviews come mostly from nurses who work for the agency rather than from patients' families. Most praise friendly office staff and steady assignments, while one reviewer describes poor management at this branch. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Maxim Healthcare Phoenix, AZ Regional Office?
Yes. Maxim Healthcare Phoenix, AZ Regional Office is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.
Do I need a referral to use Maxim Healthcare Phoenix, AZ Regional Office?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Maxim Healthcare Phoenix, AZ Regional Office?
Submit the Request Information form on this page, or contact Maxim Healthcare Phoenix, AZ Regional Office directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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