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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Most families describe Masconomet as clean, well-staffed, and attentive, especially praising the nursing and therapy teams during rehab stays. However, one detailed report raised serious safety concerns about medication mix-ups and wound care that families should ask about directly.
AI-generated from reviews and community data.
Masconomet Rehabilitation & Healthcare Center is a senior living community in Topsfield, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.6 out of 5 across 34 reviews.
Masconomet Rehabilitation & Healthcare Center is a skilled nursing and long-term care community in Topsfield, licensed for up to 123 residents. The facility is Medicare and Medicaid certified and offers 24-hour staffing with on-site registered nurses, medication management, and emergency call systems. Amenities include private bathrooms, a restaurant-style dining room, salon and barber services, housekeeping and laundry, dietary accommodations, and gathering spaces with social activities.
Reviewers frequently praise the cleanliness of the facility and the attentiveness of staff. Many describe nurses and administrative staff as knowledgeable, friendly, and caring, with several noting that staff went above and beyond during their family members' stays. The facility offers concerts twice weekly, a hair salon, nail salon, and meals that reviewers found appealing. However, reviews are mixed regarding communication and care coordination; some families reported difficulty scheduling meetings and concerns about medication management and clinical procedures.
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Help Me Choose4.6overall · 34 ratings combined
4.6★ on Google (34)
heidi lyle
Jun 2026
Clean, lovely staff. As a RN I recognize dedicated providers.my heart goes out to all the staff (from front desks to the PACs to the RNs ..I appreciate what you do to improve the quality of life to those who have been dealt a bad hand) THANK U
Kelly Doyle
Jun 2026
My mother had foot surgery and everyone at Masconomet was wonderful to her (and me) during her stay there. Nurses and administrative staff were knowledgeable, friendly, and caring. The property was very nice and comfortable. Everyone there helped to make this process much easier on my mother and me. We’re both thankful.
Erica Bomba
Mar 2026
My mother stayed at this facility: we asked 3 times to have a family meeting with the social worker, was told "absolutely, no problem" and it never happened. My mother and her roommate were given the wrong the medications-they gave my mother her roommates pain meds and her roommate got my mothers. She needed her would vac dressing changed, and they tried using an unsterile piece of foam. My mother asked to be released against medical advice because she and our family were very concerned for her well being.
Andrea Massos
Feb 2026
Very clean staff is attentive and professional to patients needs Concerts 2x a week,hair salon and nail salom available and food most days yummy!
Fran Vaudreuil
Dec 2025
The entire staff at Masconomet went over and above today when I visited my Dad. The Nurses were informative and helpful, the Occupational Therapist was extremely thorough and motivating, and even the woman at the Reception Desk was very knowledgeable and helpful. Great experience!
3 inspection visits in the last three years, 22 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have an enclosure around a vertical opening shaft.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 9, 2026
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 9, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 1, 2026
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 9, 2026
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 9, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2026
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 24, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 24, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 24, 2025
Meet requirements for the installation and maintenance of electrical systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 28, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2025
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2025
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Masconomet Rehabilitation & Healthcare Center offers Skilled Nursing / Long Term Care.
Masconomet Rehabilitation & Healthcare Center is located at 123 High Street in Topsfield, Massachusetts.
Most families describe Masconomet as clean, well-staffed, and attentive, especially praising the nursing and therapy teams during rehab stays. However, one detailed report raised serious safety concerns about medication mix-ups and wound care that families should ask about directly.
Masconomet Rehabilitation & Healthcare Center had 3 government inspection visits in the last three years, with 22 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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