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Maryland Gardens Post Acute

31 West Maryland Avenue

3.4(77 ratings)· Phoenix average: 4.4

Maryland Gardens Post Acute, photo 11 / 5

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
58
CMS Quality Rating
CMS Five-Star Quality Measures rated facility
Behavioral Health Focus
Specialized programs for dementia and mental health behaviors
Rehab Therapy Offered
On-site physical, occupational, speech, and respiratory therapy
Room Type
Semi-private rooms rather than private options

What Families Think

Families describe a wide range of experiences at Maryland Gardens Post Acute, from glowing praise for compassionate nurses, therapists, and long-tenured staff to serious complaints about neglect, cleanliness, and poor communication during medical emergencies. The facility serves a complex population that includes residents with dementia-related behaviors and mental health needs, which several reviewers say the staff handle with real skill, while others report troubling lapses in basic care and safety.

The Good

  • Many reviewers praise attentive, compassionate nursing and CNA staff
  • Physical and occupational therapy frequently singled out as excellent
  • Several long-tenured staff members described as dedicated to residents
  • Outdoor courtyard with fruit trees and grass praised by visitors
  • Willing to take complex cases other facilities turned away
  • CMS recognized facility for quality measures

The Bad

  • Multiple serious reports of neglect, including a resident losing mobility
  • One report of a death not communicated to family for a month
  • Several reviewers cite unclean or rundown conditions
  • Multiple reports of rude or unprofessional staff behavior
  • One report of stolen resident belongings, including from memory-impaired patients
  • Yelp reviewers rate the facility notably lower (2.5) than Google (3.5)

AI-generated from reviews and community data.

Maryland Gardens Post Acute is a senior living community in Phoenix, Arizona offering Skilled Nursing / Long Term Care and Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.5 out of 5 across 67 reviews.

About Maryland Gardens Post Acute

Maryland Gardens Post Acute is a skilled nursing facility in Phoenix, Arizona, offering 24-hour skilled nursing, short-term rehabilitation, and assisted living services, including specialized programs for behaviors within skilled nursing and assisted living settings, serving the Maricopa County area.

The community provides compassionate caregiving following surgery, illness, or injury, with care plans customized according to each resident's physician. Rehabilitation services include physical, occupational, speech, and respiratory therapy designed to help patients rebuild strength, skills, and confidence.

Residents can take part in an engaging daily schedule that allows them to be as active and social as they choose. The team also assists patients and families in preparing for life after discharge or in arranging outside services as needed.

Accommodations include semi-private rooms intended to provide comfort and privacy during recovery, and residents are welcome to bring personal comforts of home with them during their stay.

Maryland Gardens Post Acute has been recognized by the Centers for Medicare and Medicaid Services (CMS) as a Five-Star Quality Measures Rated facility, a rating based on health inspections, staffing, and quality measures, with five stars indicating quality that is much above average.

Types of Care at Maryland Gardens Post Acute

Assisted LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Maryland Gardens Post Acute

3.4overall · 77 ratings combined

3.5★ on Google (67) · 2.5★ on Yelp (10) · Yelp page ↗

Carter Ehlers

Jun 2026

via Google

Highly recommend this place! Amazing care and they really cater to one’s needs!

Cliff R

May 2026

via Google

Very friendly staff. They make it easy for visitors.

Nicole Merrill

May 2026

via Google

Recently toured the facility and I love the outdoor amenities this place has for its patients. The staff were extremely friendly and welcoming!

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Government Inspection History

7 inspection visits in the last three years, 36 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 23, 2025Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 24, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 24, 2025

Jan 8, 2025Health Complaint4 citations
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2025

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2025

Dec 4, 2024Health Complaint4 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 31, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 31, 2025

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 31, 2025

  • Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 31, 2025

Aug 27, 2024Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 4, 2024

Jul 12, 2024Fire Safety StandardHealth ComplaintHealth Standard10 citations
  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024

Mar 10, 2023Fire Safety StandardHealth Standard5 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2023

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023

Feb 25, 2022Fire Safety StandardHealth Standard10 citations
  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2022

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2022

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2022

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2022

  • Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2022

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2022

  • Establish policies and procedures including evacuation.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Maryland Gardens Post Acute offer?

Maryland Gardens Post Acute offers Assisted Living and Skilled Nursing / Long Term Care.

Where is Maryland Gardens Post Acute located?

Maryland Gardens Post Acute is located at 31 West Maryland Avenue in Phoenix, Arizona.

What do families say about Maryland Gardens Post Acute?

Families describe a wide range of experiences at Maryland Gardens Post Acute, from glowing praise for compassionate nurses, therapists, and long-tenured staff to serious complaints about neglect, cleanliness, and poor communication during medical emergencies. The facility serves a complex population that includes residents with dementia-related behaviors and mental health needs, which several reviewers say the staff handle with real skill, while others report troubling lapses in basic care and safety.

How did Maryland Gardens Post Acute do on recent health and safety inspections?

Maryland Gardens Post Acute had 7 government inspection visits in the last three years, with 36 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Maryland Gardens Post Acute?

Submit the Request Information form on this page to connect with Maryland Gardens Post Acute and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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