3.5(20 ratings)· Poplar Bluff average: 3.8
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CMS Care Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of The Manor are sharply divided: one family praises the management team, cleanliness, and staff friendliness, while several others describe serious lapses in basic care, including delayed hygiene assistance and a medical mishandling incident. Google ratings average 3.5 from a small number of reviews, with most negative feedback describing multiple hours-long delays in helping residents after bathroom accidents.
AI-generated from reviews and community data.
The Manor is a senior living community in Poplar Bluff, Missouri offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Social Activities, Transportation Services and Salon / Barber. Families rate it 3.5 out of 5 across 20 reviews.
The Manor is a skilled nursing and rehabilitation facility in Poplar Bluff, Missouri, with 90 beds and Medicare and Medicaid certification. The community offers physical, occupational, and speech therapy services as part of its comprehensive care.
The facility is designed as a clean and comfortable, home-like environment where residents are supported in reaching and maintaining their optimum level of functioning while preserving independence and happiness. Professional care is available 24 hours a day, and the community accepts weekend admissions.
The Manor provides a full range of in-house services and amenities, including a beauty shop with a licensed beautician, cable and telephone service, wireless internet access, and transportation to and from doctor appointments. Residents have access to both personal and group activities tailored to individual needs.
The social services department assists residents and families with the transition to the facility and provides support in applying for financial assistance. A dedicated Memory Care Unit serves residents with specialized needs in that area.
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Help Me Choose3.5overall · 20 ratings combined
3.5★ on Google (20)
D.V. Risner
Feb 2026
The Manor is a wonderful Skilled Nursing Facility. The management team is very involved and knowledgeable. They make resident care a top priority. Staff members are friendly and very helpful, and the facility is a clean environment. I highly recommend this facility as a choice for skilled nursing services and/or long-term care.
Peggy Carlstrom
Sep 2024
My sister was admitted there for 3 weeks of physical therapy. So far she’s been taken to the ER because of their inexperience with removing a catheter. She was sick for four days before someone thought to administer a Covid test. It was positive by the way. She’s now in “isolation”, which means her door is closed but her older roommate is still in the room with her. I don’t even want to discuss how high her blood sugar got because she wasn’t given her insulin! If she didn’t still have a catheter I would take her home today!
Frank Ragsdale
Aug 2023
If I could I give zero stars the aids don't care about the residents my wife told them her dad had a accident at the the restaurant and he wanted to be cleaned up they said they would after the outher residents come in from there smoke break 4hours later they finally done it after he tried to clean he's self up if it was up to me I shut the place down if you got family there move them somewhere that dose care it should not take that long to get to some one to clean them up I'm sorry but in my eyes they don't care there just working to get that pay checks .
Denise Ragsdale
Jul 2023
I'm not too happy we went to see my dad why we was there after telling the nursing 2 time he needed to be clean up after a accident he had at restaurants it's took 4 hours later so I don't recommend this place if it was me they wouldn't got any star just saying
Hannah Bailey
Jun 2023
This facility is an absolute awful place to watch over your family members. Everyone there, including the director, treated my grandmother horribly and lied about many things. If you truly care about your family members I HIGHLY recommend seeking out other facilities & not The Manor. We are thankful she is finally moved to a facility that actually cares for their residents.
3 inspection visits in the last three years, 33 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2025
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 18, 2024
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 18, 2024
Meet requirements for the installation and maintenance of electrical systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 18, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 18, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2024
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2024
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2024
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2024
Install proper backup exit lighting.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 18, 2022
Have an alternate power supply for its alarm system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2022
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 18, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 18, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2022
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
The Manor offers Memory Care and Skilled Nursing / Long Term Care.
The Manor is located at 2071 Barron Rd in Poplar Bluff, Missouri.
The Manor carries a 3.5 out of 5 rating from 20 Google reviews. Reviews of The Manor are sharply divided: one family praises the management team, cleanliness, and staff friendliness, while several others describe serious lapses in basic care, including delayed hygiene assistance and a medical mishandling incident. Google ratings average 3.5 from a small number of reviews, with most negative feedback describing multiple hours-long delays in helping residents after bathroom accidents. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
The Manor had 3 government inspection visits in the last three years, with 33 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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