MyLivingChoice

Cedargate Healthcare

2350 Kanell Blvd

3.3(18 ratings)· Poplar Bluff average: 3.8

Cedargate Healthcare, photo 11 / 5

Quick Facts

Total units
108
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
108

What Families Think

Cedargate Healthcare draws a mixed reputation from families, who praise the friendliness of individual staff members but describe serious, recurring concerns about staffing levels, cleanliness, and communication. One family reports a decade of consistent care, while several others describe neglect, privacy violations, and unresolved complaints to administration.

The Good

  • Individual staff described as kind and caring
  • Therapy and nursing staff called helpful by reviewers
  • One family reports 10+ years of consistent care
  • Welcoming atmosphere noted by a visiting reviewer

The Bad

  • One report of roughly 1 CNA per 25 patients
  • Multiple reports of slow or unhelpful communication with nurses
  • One report of incorrect diet orders and unsafe feeding
  • One report of patients left unturned for hours, risking skin breakdown
  • One report of broken call lights replaced with cowbells
  • One report of privacy and confidentiality concerns with resident records

AI-generated from reviews and community data.

Cedargate Healthcare is a senior living community in Poplar Bluff, Missouri offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.3 out of 5 across 18 reviews.

About Cedargate Healthcare

Cedargate Healthcare is a skilled nursing and long-term care facility in Poplar Bluff, Missouri, licensed for 108 residents. It provides ongoing care for seniors requiring medical support and daily assistance.

Family experiences at Cedargate are sharply divided. Some families report caring and dedicated staff who maintain regular communication and attentive care over years of residency. However, other families describe serious concerns about facility conditions and oversight. These include outdated equipment (crank-style beds without railings, cowbell call systems), uncleaned surfaces with visible debris, communication barriers when reaching residents by phone, and instances where residents were found unattended in compromised situations. One family noted staff awareness of problematic behavior but a reluctance to intervene.

The facility maintains a 3.3 out of 5 Google rating across 18 reviews. While some families highlight positive relationships with individual caregivers, the lower ratings and detailed complaints about infrastructure, hygiene, and supervision practices suggest significant operational inconsistencies that prospective residents and families should carefully evaluate during visits.

Types of Care at Cedargate Healthcare

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Cedargate Healthcare

3.3overall · 18 ratings combined

3.3★ on Google (18)

Judy Pope

Jul 2024

via Google

DO NOT take a family member here . They have, cow bells for call lights ( their excuse when questioned was , temporarily using cowbells to repair call lights.) Not true. Owner is too cheap to update as well as the 1950’s crank style beds with NO railing. Bedside tables aren’t cleaned & have caked on food running down the legs. The walls are filthy. No trash liners for in room trash basket . Staff doesn’t remove gloves when leaving room. Concerns are listened to by admins & nurses but nothing is improved. Diet orders aren’t correct. They’ll give a patient who’s on puréed diet , a handful of cheese puffs & let them eat alone. If you’re family member needs turning every two hours you better be there to do it to prevent skin breakdown . Staff will leave them soaked in urine, etc until they get ready to turn which was 6 hours. 1 CNA per 25 patients will definitely leave many patients w/o. care . This place is owned by a very wealthy individual who is there to make his money off the backs of our elderly people and consume every penny from insurance companies while giving the most inadequate care possible. Please don’t make the same mistake we did by admitting our family member there . The nursing staff and therapy workers are nice helpful but are only allowed to do what their money hungry owner allows. The only star I gave was for the underpaid staff.

Cristy Hornbeck

Jan 2024

via Google

Some of the care takers are so wonderful and some are indifferent to pain

Sandy Watson

Aug 2021

via Google

My mother has been at Cedargate for over 10 years, they make sure she is well taken care of and keep me informed.

Tasha Watson

Jul 2021

via Google

Cedargate has some of the most caring, compassionate, and dedicated staff.

Chris M

Oct 2020

via Google

Terrible facility do not recommend avoid!!

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Government Inspection History

4 inspection visits in the last three years, 48 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 7, 2026Health Complaint1 citation
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 26, 2026

May 22, 2025Fire Safety StandardHealth Standard12 citations
  • Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 3, 2025

  • Implement a program that monitors antibiotic use.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 3, 2025

  • Have proper medical gas storage and administration areas.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 3, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 3, 2025

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 3, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 3, 2025

  • Dispose of garbage and refuse properly.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 3, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2025

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2025

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2025

  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 3, 2025

May 10, 2024Fire Safety StandardHealth Standard16 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 18, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 10, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 18, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2024

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2024

Nov 18, 2022Fire Safety StandardHealth Standard19 citations
  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 17, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 17, 2022

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 17, 2022

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 17, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2022

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 17, 2022

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 17, 2022

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 17, 2022

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 17, 2022

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 17, 2022

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 17, 2022

  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 17, 2022

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 17, 2022

  • Assure that each resident’s assessment is updated at least once every 3 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 17, 2022

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 17, 2022

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 17, 2022

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 17, 2022

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 17, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Cedargate Healthcare offer?

Cedargate Healthcare offers Skilled Nursing / Long Term Care.

Where is Cedargate Healthcare located?

Cedargate Healthcare is located at 2350 Kanell Blvd in Poplar Bluff, Missouri.

What do families say about Cedargate Healthcare?

Cedargate Healthcare draws a mixed reputation from families, who praise the friendliness of individual staff members but describe serious, recurring concerns about staffing levels, cleanliness, and communication. One family reports a decade of consistent care, while several others describe neglect, privacy violations, and unresolved complaints to administration.

How did Cedargate Healthcare do on recent health and safety inspections?

Cedargate Healthcare had 4 government inspection visits in the last three years, with 48 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Cedargate Healthcare?

Submit the Request Information form on this page to connect with Cedargate Healthcare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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