1 / 5CMS Care Compare
Reviewers consistently praise Madisonville Care Center for attentive nursing and therapy staff, cleanliness, and strong family communication. Multiple reviews single out admissions staff member April Fox for helping families navigate difficult placement decisions. No pricing or amenity details are published, so families will need to contact the community directly for specifics.
AI-generated from reviews and community data.
Madisonville Care Center is a senior living community in Madisonville, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.6 out of 5 across 38 reviews.
Madisonville Care Center is a skilled nursing and long-term care facility in Madisonville, Texas, with a licensed capacity of 106 residents. The center serves patients requiring rehabilitation and extended care.
Families consistently praise the staff across nearly all reviews, describing them as caring, compassionate, and attentive to residents' needs. Physical therapy, nursing, aides, and activity directors are frequently mentioned by name as encouraging and dedicated. The facility itself is noted for being clean, well-maintained, and welcoming. One family wrote, "The staff is caring, friendly, and helpful." Regular communication with families, quarterly care reviews, and personal touches like nail painting are highlighted as part of the resident experience.
Food quality emerges as the primary concern in reviews, with multiple families noting disappointment with meals and menus. Several visitors mentioned this as the one area needing improvement, though it did not overshadow appreciation for care quality.
Madisonville Care Center holds a 4.6 out of 5 Google rating based on 38 family reviews, with the vast majority rating their experience at five stars.
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Help Me Choose4.6overall · 38 ratings combined
4.6★ on Google (38)
Francisco Monsivais
Jul 2026
Madisonville care center is such an amazing community. The staff is always welcoming the building is very nice and well kept. Mrs. Fox has been an amazing in helping me navigate the community. Mattie the social worker is super helpful. Can’t recommend them enough. Thank you for all you do!
Ray Griggs
Jul 2026
Room for improvement. Communication lacking.
Marty Stuber
Jun 2026
I am Mrs. Stuber, and I have made this review as honest as possible. I was at Madisonville Care Center as a rehab patient for 12 days in February, 2021. The food was absolutely terrible! If you read their web site, it says something about “delicious" food. Don’t believe it. Locals will tell you they are not known for their food. In addition, due to the bad weather we had, the meals got skimpier and skimpier because they were probably running out of food. The bad weather was well predicted ahead of time. Someone should have ordered in extra provisions and made an emergency plan. Most of the employees were wonderful! Helpful, cheerful, proficient, efficient and caring. Some were not. One aid would “play dumb” as if she didn’t hear me or didn’t understand. One aid yelled at me because I was hollering “help”. You try being left on the toilet for an extended period of time and see how you like it. The facility was inadequately staffed on Saturday night before Valentines Day. I understand that folks want to be off and have plans, but it was poor planning and irresponsible to deliberately leave your facility understaffed. One nurse took one look at me and decided she didn’t like me. Dr. Fields, the wound care doctor, needs to find a different line of work. He should have recognized and told me right away that my leg wounds were caused by insufficient blood flow in my veins. Dr. Fields actually discouraged compression bandaging, which was exactly what I needed. I am extremely bitter over this. I wasted 6-8 weeks and endured untold misery because he is either inept or dishonest. The second wound care doctor I saw in Huntsville recognized my problem as soon as he saw it. Calling their home office or customer care number is a huge joke. YOU WILL NEVER RECEIVE A RESPONSE. Don’t even bother calling. The residents seemed happy and engaged. One big plus, my husband was allowed to visit me after he had a negative covid test. All in all, the facility is not that bad, but I would suggest you plan on visiting your loved one as often as allowed and supplement their food. Update 06/16/26. It is interesting that the home office never commented on my review. I guess when you speak the truth, there isn't much they can respond to.
Jesse Jones
May 2026
My experience at this facility is extraordinary!! The people are nice. The staff is exceptional. Ms. Fox goes above and beyond to ensure you're well taken care of. If I could I would give a ten star!! Thank you so much to you all!!
Darin Weidman
Apr 2026
It's a blessing to be able to spend time with our friends at Madisonville Care Center.
6 inspection visits in the last three years, 18 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadNo revisit needed
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity H of L: actual harm, patternFound during a complaint inspectionCorrected Mar 4, 2026
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionPast Non-Compliance
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 18, 2025
Install a fire alarm system that can be heard throughout the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2024
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadDeficient, Provider has no plan of correction
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity J of L: immediate jeopardy, isolatedCorrected Oct 25, 2021
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 25, 2021
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2021
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2021
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity B of L: potential for minimal harm, patternCorrected Dec 17, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Madisonville Care Center offers Skilled Nursing / Long Term Care.
Madisonville Care Center is located at 411 E Collard in Madisonville, Texas.
Reviewers consistently praise Madisonville Care Center for attentive nursing and therapy staff, cleanliness, and strong family communication. Multiple reviews single out admissions staff member April Fox for helping families navigate difficult placement decisions. No pricing or amenity details are published, so families will need to contact the community directly for specifics.
Madisonville Care Center had 6 government inspection visits in the last three years, with 18 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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