MyLivingChoice

Luther Manor

4545 N 92nd St

3.6(87 ratings)· Milwaukee average: 3.9

Luther Manor, photo 11 / 5

Quick Facts

Medicare rating
1 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
99
Continuum of care
Residents can stay in same room through hospice
Transitional recovery program
Furnished apartment near nursing staff for short recovery stays
Staff retention
Multiple reviewers highlight unusually low staff turnover

What Families Think

Families describe a community with two very different faces: independent living and assisted living residents often stay for years and praise the admissions team, activities, and continuum of care, while several reviewers of the skilled nursing and rehab units report slow call-light response times, rude staff, and medication mistakes. The overall Google rating of 3.6 from 87 reviews reflects this split between long-term satisfaction in residential living and serious complaints about clinical care.

The Good

  • Admissions staff, especially one advisor, repeatedly praised for support
  • Multiple reviewers note low staff turnover over many years
  • Residents can move between care levels without changing apartments
  • Hospice care singled out as compassionate by several families
  • Independent living residents describe years of happy, active life there
  • Newly renovated assisted living building described as clean and bright

The Bad

  • Several reports of slow response to call lights and bathroom help
  • Multiple reviewers describe rude or uncaring nursing and rehab staff
  • Reports of medication errors, including stopped antibiotics and deleted morphine orders
  • Several complaints about understaffing and cold or poor-quality food

AI-generated from reviews and community data.

Luther Manor is a senior living community in Milwaukee, Wisconsin offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 87 reviews.

About Luther Manor

Luther Manor is a skilled nursing / long term care community in Milwaukee, Wisconsin.

Families rate Luther Manor 3.6 out of 5 based on 87 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Luther Manor

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Luther Manor

3.6overall · 87 ratings combined

3.6★ on Google (87)

Faith Bradley

Jun 2026

via Google

I've had the pleasure of working with the team at Luther Manor while searching for a new home for one of my clients, and I can't say enough about Deb Bayee. She was incredibly knowledgeable, patient, and kind. Deb proactively brought in their Medicaid specialist to make sure my client had a step-by-step plan for maintaining her coverage after the sale of her home. I'm also particularly impressed with the low turnover at this community. It says a lot about the work environment when staff sticks around as long as these folks have, and that kind of stability has a way of bleeding into the living environment, too. I look forward to continuing to work with this wonderful team!

Christy D

May 2026

via Google

My Mother has been living in The Terraces for one year and my family and I are very pleased with the accommodations, activities and staff. The Director, Kathi B and her associate Linda are very accessible and always take time to talk when needed and make suggestions as needed as we navigate through this new phase for Mom. I spent several nights in the Guest Suite and found all staff to be caring and considerate at all times. It also happens to be a great value~! I highly recommend Luther Manor's Independent Living Center.

Green Tea

Jan 2026

via Google

We transitioned our loved one from rehabilitation to assisted living a few weeks ago. The assisted living staff have all been great and extremely helpful. They are easily accessible and quick to answer any questions. The facility is very clean compared to other places we toured. Our loved one is adjusting well and we are grateful.

Kathia Lawrence

Jan 2026

via Google

Well I heard it’s not like it used to be and now I understand and see why. I visits my loved one there multiple times and the service is horrible. The staff gets upset if you call and need their assistance to help the patient. When they do finally come, they have attitude and doesn’t want to do the job. When I be there visiting, It be hours before anyone come and check on my love one . My love one will call because they needs assistance to the bathroom. They will not show up right away!!!!!!!!!!! The food looks old and my loved one had hair in the food. So we do bring our love one food. what they bring out for the patient to eat I wouldnt let my dog eat it. We all hate that our love one has to be there. We don’t like going there too much seeing our loved one in that predicament. The Rehab unit is nasty and the room is nasty, garbage filled up and they don’t care. This is so sad

tim taylor

Aug 2025

via Google

My review is based solely upon taking a tour and working with admissions, as we decided to go another route. We worked with a woman named Natalie. She was very patient, intelligent, and answered all our questions. She showed us the entire assisted living space, and we never felt rushed. Thanks, Natalie!

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Government Inspection History

10 inspection visits in the last three years, 83 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 14, 2026Health Complaint1 citation
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 16, 2026

Dec 16, 2025Fire Safety StandardHealth Standard16 citations
  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternDeficient, Provider has plan of correction

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2026

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2026

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2026

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2026

  • Have an enclosure around a vertical opening shaft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2026

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2026

  • Have restrictions on the use of portable space heaters.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2026

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2026

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2026

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2026

  • Have restrictions on the use of highly flammable decorations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2026

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2026

Jul 29, 2025Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 21, 2025

May 13, 2025Health Complaint1 citation
  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 31, 2025

Mar 26, 2025Health Complaint1 citation
  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 27, 2025

Oct 31, 2024Health Complaint9 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 3, 2024

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 20, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 20, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 20, 2024

  • Plan the resident's discharge to meet the resident's goals and needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 3, 2024

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 29, 2024

Sep 10, 2024Fire Safety StandardHealth ComplaintHealth Standard25 citations
  • Provide enough food/fluids to maintain a resident's health.

    Severity J of L: immediate jeopardy, isolatedCorrected Sep 20, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Nov 8, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 17, 2024

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 25, 2024

  • Establish policies and procedures including evacuation.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 7, 2024

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2024

  • Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 12, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 15, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2024

  • Ensure that any exit in an area undergoing construction, repair, or improvements shall be inspected daily to ensure its ability to be used instantly in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 12, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 18, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2024

  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 15, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 20, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2024

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2024

  • Provide a written emergency evacuation plan.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 17, 2024

Jun 11, 2024Health Complaint5 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jul 3, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 3, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 3, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 3, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 3, 2024

Feb 1, 2024Health Complaint6 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 14, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 14, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 4, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 6, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2024

Jul 27, 2023Fire Safety StandardHealth ComplaintHealth Standard18 citations
  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 23, 2023

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 23, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 15, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 25, 2023

  • Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 29, 2023

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2023

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2023

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2023

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 25, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 25, 2023

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2023

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2023

  • Have exits that are accessible at all times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2023

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 25, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 25, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Luther Manor offer?

Luther Manor offers Skilled Nursing / Long Term Care.

Where is Luther Manor located?

Luther Manor is located at 4545 N 92nd St in Milwaukee, Wisconsin.

What do families say about Luther Manor?

Families describe a community with two very different faces: independent living and assisted living residents often stay for years and praise the admissions team, activities, and continuum of care, while several reviewers of the skilled nursing and rehab units report slow call-light response times, rude staff, and medication mistakes. The overall Google rating of 3.6 from 87 reviews reflects this split between long-term satisfaction in residential living and serious complaints about clinical care.

How did Luther Manor do on recent health and safety inspections?

Luther Manor had 10 government inspection visits in the last three years, with 83 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Luther Manor?

Submit the Request Information form on this page to connect with Luther Manor and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Luther Manor? Claim this listing to update photos, pricing, and details. It's free.

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