4120 22nd Pl
4.2(54 ratings)
1 / 5Most reviewers praise Lubbock Health Care Center for its clean environment, caring staff, and strong therapy program, with several calling it well-managed and highly recommend for loved ones' care. However, one detailed review describes a serious incident involving slow call-button response times and alleged neglect of a fall-risk resident, a stark contrast to the otherwise positive feedback.
AI-generated from reviews and community data.
Lubbock Health Care Center is a skilled nursing / long term care community in Lubbock, Texas. The community is licensed for up to 120 residents.
Families rate Lubbock Health Care Center 4.2 out of 5 based on 54 Google reviews.
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Help Me Choose4.2overall · 54 ratings combined
4.2★ on Google (54)
Ceasar Castro
Jul 2026
This place is trash along with its staff they literally mistreat senior citizens very bad. My mother had barely gotten there and they forced her unto a bed and they yelled at her and she needed to use the restroom and nobody helped her at all she waited for hrs and nothing. Please don't listen to nobody concerning placing your loved ones here most horrible place ever and needs to be shut down and reported to the state and I will report them
Maite Stowe
Jul 2026
Cynthia Fernandez is a hard worker, always looking for actives for us to do. She's a hard worker. She does the perfect nail job for us, and treats us all the same... Praise be to her...
Jonette Fisher
Apr 2026
I don’t have a single complaint about this facility! The staff is amazing, caring and supportive. Therapy is top tier. They answer call lights in a timely manner. The food is really good. It’s a nice calm atmosphere. Admission coordinator works with insurance companies. You can have things from home to make your stay more comfortable. I give them 5 stars! ⭐️⭐️⭐️⭐️⭐️
Joan Boggs
Feb 2026
Clean facility, no odors. Plenty of parking. Staff are amazing, and helpful. Administrative staff are friendly and helpful.
Jamie Scroggins
Feb 2026
Do not at any cost put your loved one in this facility. They do not care and response time for answering the call button was around 40 mins which is not acceptable. I do not care how short handed they may be stop taking on more patiens/clients if that is the case. Everyone's loved ones deserve top care not when they're able to get to you. If you dont like your job just say so and move on. My mother is a high fall risk and all they did for her was put a mattress down and even after that she would end up on the cold hard floor with them leaving her there. I walked in the other day and she was on the cold hard floor crying and miserable there's no telling how long she was just laying on that floor. I went and spoke with someone who told me well shes been doing that all day. And I asked her was it not your job at the very least to help her off that cold hard floor? She was under the impression that well she keeps doing it so just leave her there. If that isn't neglect please let me know what is. And after I arrived and spoke to someone then they run in there and checked her blood pressure got her showered like they know they were in the wrong and trying to cover it up. My husband had to get her off that floor. Do not I repeat do not send your loved ones to lubbock health care center. This place at the very least needs to be investigated. Do your research!!!!
Lubbock Health Care Center offers Skilled Nursing / Long Term Care.
Lubbock Health Care Center is located at 4120 22nd Pl in Lubbock, Texas.
Most reviewers praise Lubbock Health Care Center for its clean environment, caring staff, and strong therapy program, with several calling it well-managed and highly recommend for loved ones' care. However, one detailed review describes a serious incident involving slow call-button response times and alleged neglect of a fall-risk resident, a stark contrast to the otherwise positive feedback.
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