Quick Facts
- Medicare quality
- 3.0 of 5 stars
- Medicare certified
- Since 1999
Home Health Compare
Lourdes Home Care is a home health agency serving Vestal, New York offering Home Health. Families rate it 4.0 out of 5 across 4 reviews.
About Lourdes Home Care
Lourdes Home Care is a Medicare-certified home health agency serving Vestal, NY and has been Medicare certified since 1999. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is a nonprofit organization.
Medicare rates the quality of patient care at Lourdes Home Care 3.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Lourdes Home Care
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Medicare Quality of Care
Lourdes Home Care is a Medicare-certified home health agency (certified since 1999). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency84%US 79%
- Rated their overall care 9 or 10 out of 1090%US 85%
- Care was given in a professional way90%US 89%
- The team communicated well86%US 86%
- The team discussed medicines, pain and home safety86%US 82%
289 completed patient surveys, 33% response rate.
Hospital outcomes
- Discharged to the community87%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
- Preventable hospital visits during care (lower is better)10%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around84%US 83%
- Patients got better at getting in and out of bed87%US 83%
- Patients got better at bathing85%US 86%
- Patients' breathing improved84%US 85%
- Patients got better at taking medications correctly81%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations87%US 61%
Service area
Lourdes Home Care reports serving 44 ZIP codes, including Binghamton, Afton, Apalachin, Bainbridge, Barton, Berkshire, Brackney, Candor, Castle Creek, Chenango Bridge and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 337415. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Lourdes Home Care offer?
Lourdes Home Care offers Home Health.
Where is Lourdes Home Care located?
Lourdes Home Care is located at 4102 Old Vestal Road in Vestal, New York.
Does Medicare cover care from Lourdes Home Care?
Yes. Lourdes Home Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
Do I need a referral to use Lourdes Home Care?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Lourdes Home Care?
Submit the Request Information form on this page to connect with Lourdes Home Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Lourdes Home Care? Claim this listing to update photos, pricing, and details. It's free.
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