Annette Hibbler
Nov 2024
I would have given them a much higher rating if they weren't playing games with us. The location is very pretty and they have a large deck area too. My sister was there daily looking after my mom and she got along with everyone. The nurses took good care of her during the overnight hours. HOWEVER, after my mother passed, they owed us a full months reimbursement bc you have to pay a month in advance and she died the previous month. Although the admin staff have acknowledged they owe us that reimbursement, they are no longer returning calls or communicating with us now going on 90 days and counting. This is mucking up the estate dispersement which is becoming a big issue.
