MyLivingChoice

Linden Grove Health Care Center

400 - 29th Street Northeast

3.2(99 ratings)· Puyallup average: 4.5

Linden Grove Health Care Center, photo 11 / 4

Quick Facts

Total units
130
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
130
Staffing Ratio
About one nurse per 10-30 rooms reported

What Families Think

Reviews of Linden Grove Health Care Center are mixed, with one visitor praising a clean, pleasant-smelling facility and friendly nurses, while several detailed reviews describe serious concerns about staffing, hygiene, and responsiveness to patient needs. Multiple family members reported slow call-button response times, infrequent bathing, and difficulty getting medical information from staff. The facility's physical therapy team was specifically praised as competent and helpful.

The Good

  • Nurses described as friendly and helpful
  • Therapists praised as knowledgeable and effective
  • One reviewer found the facility clean and odor-free

The Bad

  • Multiple reports of call-button response times exceeding 15 minutes
  • Several reviewers describe infrequent bathing and hygiene care
  • Reports of inconsistent staffing affecting personal care needs
  • Multiple complaints about poor food quality and menu accuracy

AI-generated from reviews and community data.

Linden Grove Health Care Center is a senior living community in Puyallup, Washington offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 3.2 out of 5 across 99 reviews.

About Linden Grove Health Care Center

Linden Grove Health Care Center is a skilled nursing and long-term care facility in Puyallup, Washington, licensed for 130 residents. It serves patients requiring nursing care and rehabilitation support.

Family experiences at Linden Grove are mixed and concerning. Several families report significant gaps in care quality and attention to resident needs. Common complaints include inconsistent housekeeping, rooms cleaned sporadically rather than daily, and staff reluctance to incorporate family input into treatment plans. Some families describe unmet rehabilitation goals, inadequate supervision of medications, and residents' physical and functional decline during their stay. One family noted that a speech therapist provided inaccurate information about care plans. A small number of visitors have found the facility reasonably clean and the nursing staff friendly, but these positive impressions are outweighed by reports of neglect and miscommunication.

The facility holds a 3.2 out of 5 Google rating based on 99 reviews, reflecting substantial dissatisfaction among families. Prospective residents and their families should carefully weigh these experiences, particularly if post-surgical rehabilitation or close staff collaboration is needed.

Types of Care at Linden Grove Health Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Linden Grove Health Care Center

3.2overall · 99 ratings combined

3.2★ on Google (99)

Michael Coxon

Jun 2026

via Google

Most of the staff, especially some of the "therapists" refused to listen the families input and requests. Left my father in the same clothes for 3 days. Speech therapist lied to my family and I on care going forward and admitted this to us. They left narcotics out where anyone could take them with no supervision. It is unfortunate that these places are reducing our family members to nothing more than a commodity. " how much can we make with the least amount of effort?" seems to be the motto for a lot of these facilities. Due your due diligence when selecting a care facility; don't waste your time with this place though.

Trisha Trewin

May 2026

via Google

I had a pharmacy delivery late at night. The inside smelled decent and not what I have smelled in other Long Term Care facilities. The nurses were friendly and helpful. The place was clean. Impressive

W W

May 2026

via Google

Lot of people post on behalf of their loved ones here. Let me give you a 1st hand perspective of a patient that has lived here for over 3 weeks now. Cleanliness: Rooms and facility are cleaned. But not daily, nor consecutively. Sometimes 2 days in a row, then nothing for many days. A request can be made and it probably will happen. Kindness of staff: Pretty tolerable considering how rude and down right mean some of the people living here are towards them. While English is not everyone's 1st language, they manage to communicate. You just have to be patient and tolerable. Listen and be kind back. Medical Care: This is a fickle topic. Doctor(s) MIGHT come see you IF you can convince the staff to remember to request one for you. And IF the doctors are coming in to the facility. And IF they do so during hours you are awake. And even then, it may be days or 3 weeks later. Nurse Care for your medical needs: Drugs will be passed out to you. (at some point) Wound care can be done, if you get the right nurse. They are 1 nurse for every 10-30 rooms. So, do not expect immediate responses. And there is a tendency for 1 nurse I will not mention by name or description, but while friendly is not her problem, she tends to be too yappy to the point her voice carries(grave yard shift)in every room in the hallway and it slows her progress down. Don't expect to be given meds and asleep before midnight. ;) Bathing: Good luck. 1 shower room for 10-30 people. 1 CNA to administer it. 1 CNA MIGHT get you a bed bath should you be unable to get to the shower. Once a week! Bed changing, maybe happens if they get around to it. Once in awhile. Personal adult changing: IF you are the type that has to go in bed, don't expect the quickest of responses. 15 minutes to 3 hours of sitting in your waste. Depending upon who is working on what shift. Call lights: Light up. Little audible. Supposedly the nurses desk is alerted. However, there is no intercom being answered to as why you set it off. So, you very easily can die waiting for a person to arrive on the scene. DO NOT LIVE HERE IF YOU ARE A HIGH RISK MEDICAL PATIENT. Many patients were sent off to the hospital while I was here. And that was just in my wing! Food: I have had better slop from McDonalds. Too many bad meals to go into. Missing menu items. Things that are not what were on the menu. Suffice to say, ordering in is the best option. Have protein bars in your room. Part of that is the lazy staff. Was told there was no milk upon requesting it. Rolled down to the kitchen and there was. Trust nothing and nobody. Have family or friends bring you meals. Or go to the dining room and gorge on expensive vending machines junk food snacks. Therapists: Good staff. Know what they are doing. Helped me back on my feet. Literally. Cost: Your pocket book will be dry in less than a month if you do not have good insurance. My medical side of my stay improved in the last 3 days greatly. Do in part to a nurse that was getting things straightened out from her own observations of how things were going. I was bathed 1-2 days apart. My wound care was done every morning. Which was no where near that care for the first 2-3 weeks. Whether or not it continues to improve is anyones guess. # of people to a room varies 1 to 2 people depending on who is admitting them. They currently have the room for 1 person per room but cram 2 in when they want. Makes no sense. Which leads to noise. You will need ear plugs. TVS go 24/7 and doors left open all night. Even if you have a room to yourself the hallway noise is chaotic. No curfew for bed time noise reduction.

mike wehrer

Feb 2026

via Google

My family member has suffered immensely. I visit the facility 5 times a week. My family member has not improved nor has her physical condition improved as a matter of fact it has become far worse! My family member had the ability to toilet on her own, she walked all the time, she maintained a healthy weight, she knew what was going on. The facility treats her as if she as dementia when in fact she does not! She has a brain injury years ago. She didn’t come to the facility for long term care! She came to that facility to recover from surgery! I am beyond frustrated and I am unable to speak to her physician and staff refuses to give me the phone number to her doctor nor the facility he occupies in order for me to contact! I looked up the name of the doctor and found no listing! Please please please if you can keep your family member at home where they are cared for and safe .

Kara Crum

Feb 2026

via Google

I would not recommend Linden Grove for post-surgery rehabilitation. This facility operates as a nursing home and was not appropriate for the level of care my father required after major surgery. Overall, our experience at Linden Grove was deeply disappointing. If you are seeking attentive care, proper rehabilitation support, and a clean, well-maintained environment after surgery, I strongly recommend looking elsewhere. I realize this review is lengthy and may seem extreme, but it reflects our experience. I strongly encourage anyone considering Linden Grove to tour the facility in person before making a decision. Seeing the environment, cleanliness, and level of care firsthand is essential. All you need to do is walk one of the hallways, and you will understand. Staffing was clearly inadequate, and patient responsiveness was poor. When the call button was pressed, it consistently took 15 minutes or more for staff to respond. For a post-surgical patient, this delay is unsafe and unacceptable. My father was on a stool medication which causes diarrhea, and he had two accidents in his bed because no one came to help him to the bathroom. Then they tried to humiliate him with rude and insensitive comments, but I shut that down real fast!!! Post-surgical instructions were NOT followed. Every day, I had to ask the nurses to read the instructions. One of the things my father was required to do was walk the hallway at least 4 times per day for 5-10 minutes to help build stamina in his lungs and also prevent pneumonia. I was told this was not a feasible request, since he was on oxygen and a feeding tube, yet when he was in the hospital, they managed this just fine. Instead, he only got out of his room for 45 minutes/day for PT (except weekends). Hygiene was a serious concern. My father was told he could shower every other day, yet he often went 3-4 days without a shower or even a basic wipe-down. I had to beg the nurses to help him. At one point, I finally told them, if they don't help him with showers, I will do it myself! This lack of basic hygiene is alarming and shows a lack of attention to patient dignity and care. The room itself was lacking in quality and basic furnishings. There was a standard hospital bed but no chair or recliner to sit in--residents were expected to sit in their wheelchairs as their only seating option. For the type of surgery my father had, he was required to be in a reclining chair for at least six hours a day, which this facility could not provide. We were also told he would receive bed rails to help him sit up independently. Despite multiple requests and repeated promises from nursing staff, this never happened. We escalated our concerns to both the nursing director and the physician assistant, yet the issue was never resolved. The facility is very run-down and poorly maintained. The smell throughout the building--mentioned in other reviews--is absolutely accurate. There is also no ice machine available to patients or families; instead, you must ask a nurse to scoop ice from a hallway cooler, which feels outdated and unhygienic. The beds are very old and not comfortable (compared to other facilities). Another concerning issue was linen handling. Used towels, bedding, and rags were placed on the floor under the bathroom sink (there was no linen hamper) and left there until housekeeping collected them the next day. Also, the bedding should be changed daily. As you see in the photos, our father had to sleep on dirty sheets. Changed every 2 days or less, even when we asked for new linens, our request was merely ignored. I will be submitting a report to DSHS, and encourage others to do the same if they have had similar experiences. This place needs updating and new management!

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Government Inspection History

16 inspection visits in the last three years, 142 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 21, 2026Health Complaint3 citations
  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 23, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2026

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2026

Apr 14, 2026Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 23, 2026

Jan 14, 2026Fire Safety StandardHealth Standard43 citations
  • Hire a qualified full-time social worker in a facility with more than 120 beds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 2, 2026

  • Provide primary/alternate means for communication.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 26, 2026

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 19, 2026

  • Observe each nurse aide's job performance and give regular training.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 19, 2026

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 19, 2026

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 26, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2026

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 28, 2026

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2026

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2026

  • Have properly located and lighted "Exit" signs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2026

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 19, 2026

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 19, 2026

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 19, 2026

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2026

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2026

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 19, 2026

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 19, 2026

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 19, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 19, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 19, 2026

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 19, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 19, 2026

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2026

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2026

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2026

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2026

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2026

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2026

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2026

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2026

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2026

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2026

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2026

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2026

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2026

Oct 9, 2025Health Complaint1 citation
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 22, 2025

Aug 20, 2025Health Complaint1 citation
  • Ensure that residents are free from significant medication errors.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 12, 2025

May 22, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 29, 2025

Jan 29, 2025Fire Safety StandardHealth ComplaintHealth Standard40 citations
  • Have properly installed electrical wiring and gas equipment.

    Severity L of L: immediate jeopardy, widespreadCorrected Feb 21, 2025

  • Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2025

  • Provide emergency officials' contact information.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2025

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2025

  • List the names and contact information of those in the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2025

  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2025

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 11, 2025

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2025

  • Have properly located and lighted "Exit" signs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2025

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 11, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2025

  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 25, 2025

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 25, 2025

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 25, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 25, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 25, 2025

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 25, 2025

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 25, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 25, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2025

  • Conduct risk assessment and an All-Hazards approach.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2025

Jan 23, 2025Health Complaint2 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 14, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 14, 2025

Dec 5, 2024Health Complaint1 citation
  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 10, 2025

May 30, 2024Health Complaint1 citation
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 14, 2024

Jan 26, 2024Fire Safety StandardHealth ComplaintHealth Standard35 citations
  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity G of L: actual harm, isolatedCorrected Mar 4, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 16, 2024

  • Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 16, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 29, 2024

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2024

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 26, 2024

  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 16, 2024

  • Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 17, 2024

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 26, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 4, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 4, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 4, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2024

  • Hire a qualified full-time social worker in a facility with more than 120 beds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2024

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2024

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2024

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2024

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2024

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2024

  • Provide routine and 24-hour emergency dental care for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2024

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2024

Dec 6, 2023Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 3, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 3, 2024

Oct 17, 2023Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 9, 2023

  • Plan the resident's discharge to meet the resident's goals and needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 9, 2023

Oct 2, 2023Health Complaint5 citations
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 3, 2023

  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 3, 2023

  • Have a Compliance and Ethics Program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 3, 2023

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 3, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 3, 2023

Aug 22, 2023Health Complaint2 citations
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 8, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 8, 2023

Jul 31, 2023Health Complaint2 citations
  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 8, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 8, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Linden Grove Health Care Center offer?

Linden Grove Health Care Center offers Skilled Nursing / Long Term Care.

Where is Linden Grove Health Care Center located?

Linden Grove Health Care Center is located at 400 - 29th Street Northeast in Puyallup, Washington.

What do families say about Linden Grove Health Care Center?

Reviews of Linden Grove Health Care Center are mixed, with one visitor praising a clean, pleasant-smelling facility and friendly nurses, while several detailed reviews describe serious concerns about staffing, hygiene, and responsiveness to patient needs. Multiple family members reported slow call-button response times, infrequent bathing, and difficulty getting medical information from staff. The facility's physical therapy team was specifically praised as competent and helpful.

How did Linden Grove Health Care Center do on recent health and safety inspections?

Linden Grove Health Care Center had 16 government inspection visits in the last three years, with 142 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Linden Grove Health Care Center?

Submit the Request Information form on this page to connect with Linden Grove Health Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Linden Grove Health Care Center? Claim this listing to update photos, pricing, and details. It's free.

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