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Windsor House at Liberty

1355 Churchill Hubbard Rd

3.2(42 ratings)· Youngstown average: 4.2

Windsor House at Liberty, photo 11 / 5

Quick Facts

Total units
110
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
110
Facility type
Skilled nursing and long-term care only
Capacity
Licensed for up to 110 residents

What Families Think

Windsor House at Liberty is a skilled nursing and long-term care facility in Youngstown, Ohio, rated 3.2 out of 5 from 42 Google reviews. Reviews are sharply mixed: several families report serious concerns about staffing, communication, and care coordination, while at least one family praises the rehab therapy team and staff attentiveness.

The Good

  • Rehab therapists described as going above and beyond
  • Kitchen staff accommodated individual food preferences
  • Specific staff members praised by name for care

The Bad

  • Multiple reports of understaffing and long waits for care
  • Several reviewers describe poor communication with families
  • One report of missing belongings and jewelry after a death
  • One report of unreliable transportation to medical appointments
  • One report of disorganized admission and discharge processes

AI-generated from reviews and community data.

Windsor House at Liberty is a senior living community in Youngstown, Ohio offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Emergency Call System and Wheelchair Accessible. Families rate it 3.2 out of 5 across 42 reviews.

About Windsor House at Liberty

Windsor House at Liberty is a skilled nursing / long term care community in Youngstown, Ohio. The community is licensed for up to 110 residents.

Families rate Windsor House at Liberty 3.2 out of 5 based on 42 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Windsor House at Liberty

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Medication Management

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Reviews of Windsor House at Liberty

3.2overall · 42 ratings combined

3.2★ on Google (42)

Senia Senia

Jun 2026

via Google

The attitude I experienced from this facility was extremely disappointing. I called with a few questions, and the person I spoke with was very rude and unprofessional.<br><br>Working with the elderly requires compassion, patience, and a genuine desire to help others. It should be more than just showing up for a paycheck. My biggest concern is how current residents are being treated if this is the level of customer service provided to family members and prospective clients.<br><br>Families trust facilities like this with their loved ones, expecting them to receive respectful, compassionate care not to be treated as though they are a burden or a nuisance. I sincerely hope the residents are being treated with the dignity, kindness, and respect they deserve.

Debbie Mock Martin Muth

Jan 2026

via Google

I just had a friend pass away from there recently. I donated his belongings to the nursing home, because half of his clothes and shoes were already misplaced (as a worker told me) I actually believe they were stolen, but that's besides the point. I asked where his jewelry was,as I had seen it on him the day before while I was visiting. First answer I got, was he didn't wear jewelry. Lol 😆 sure he did. Then they told me a family member must of took them,well I was his POA and when I told them that,the informed me the funeral home must of took it.. well thankfully they got it right, because I called funeral home and they did have it... My only fear now, is my brother in law is in there,for rehab. Good thing he has his right mind because I'd be really pissed if something happened to him. Actually his second day there,my sister went to visit him,n he was sitting in shitty pants for about two hours,n the answer she got was,he had to wait his turn, because they were short handed. Seems to me,if you don't have people to take care of patients,don't take new ones on.

Tammy Amrich

Jul 2025

via Google

I went into the rehab side of Liberty Healthcare which is part of the Windsor family of healthcare. First off when I got to the facility it was Monday evening about8:00PM. I felt like I was bothering the staff on the rehab floor. I was just put in bed. I was not shown how to work the bed which by the way was on its last legs. I wasn’t told anything. After a day time nurse told me that she felt like the nurses were in my room to much giving meds. Mind you I had just had a rod put in my right leg from my knee to my ankle on 7/5/2025 The hospital told me to ask for the pain meds every 4 hours to stay up on the pain. This was 7/7/2025 so 2 days after surgery. So after she told me that I told her I was going home that day because of some of the care I received and she was like I hope it wasn’t something I said. Like excuse me it was everything you just said. Jim from PT was the one who talked me into staying until Friday the 10th of July I believe. Friday came I told the nurse I was leaving at 10:30AM when my family arrived. She wizzed by my room and said I need to print out your discharge paperwork. I told her again I was outs there at 10:30 AM again she just ignored me and walked away. It’s truly not the nurses or aides fault. They are over worked and under paid. They need 2aides and 2nurses to the rehab floor at all times. PT I cannot say enough about them Jim is the one who talked me into staying until Friday I went there because it was close to home and my girlfriend of mine her sister was in there about a year ago and received excellent care. Then after I left the same muse that wizzed by me called my daughter her name was Ashley and left a message for my daughter to call her my daughter did but got a voicemail and just hung up. And Tawny called my husband and left a message and my husband called her back and got voicemail and he did leave a message but to my knowledge she never called him back It’s sad to see what health care has come to Good luck to anyone who goes there. Hope your experience is better than mine Tammy Amrich

Shandy Reeher

Apr 2025

via Google

Unfortunately, I had to give them one star do not and I repeat. Do not put your family member at this facility as for they do not care about their patients. My mother-in-law is sitting in a hospital on a ventilator because this place neglected to take care of an infection that she had it took them an hour to even bring her in anything to drink.

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Government Inspection History

10 inspection visits in the last three years, 45 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 5, 2026Fire Safety StandardHealth ComplaintHealth Standard7 citations
  • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 8, 2026

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2026

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 8, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 8, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 8, 2026

Sep 16, 2025Health Complaint2 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 3, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 3, 2025

May 15, 2025Infection ControlNo citations
Aug 29, 2024Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2024

Jul 30, 2024Health Complaint1 citation
  • Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 23, 2024

May 2, 2024Fire Safety StandardHealth ComplaintHealth Standard14 citations
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 10, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 10, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 10, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 10, 2024

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 10, 2024

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2024

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2024

Feb 8, 2024Health Complaint5 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2024

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2024

Dec 12, 2023Health ComplaintInfection Control1 citation
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 8, 2024

Aug 29, 2023Health Complaint2 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 6, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 6, 2023

Apr 3, 2023Fire Safety StandardHealth Standard12 citations
  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity G of L: actual harm, isolatedCorrected Apr 25, 2023

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2023

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2023

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2023

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2023

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2023

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Windsor House at Liberty offer?

Windsor House at Liberty offers Skilled Nursing / Long Term Care.

Where is Windsor House at Liberty located?

Windsor House at Liberty is located at 1355 Churchill Hubbard Rd in Youngstown, Ohio.

What do families say about Windsor House at Liberty?

Windsor House at Liberty is a skilled nursing and long-term care facility in Youngstown, Ohio, rated 3.2 out of 5 from 42 Google reviews. Reviews are sharply mixed: several families report serious concerns about staffing, communication, and care coordination, while at least one family praises the rehab therapy team and staff attentiveness.

How did Windsor House at Liberty do on recent health and safety inspections?

Windsor House at Liberty had 10 government inspection visits in the last three years, with 45 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Windsor House at Liberty?

Submit the Request Information form on this page to connect with Windsor House at Liberty and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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