Levindale Hebrew and Geriatric Center

Dawn McElhiney

Apr 2026

via Google ↗

I wish I could leave zero stars. My stepdad was transferred here to the brain unit from the VA Hospital in downtown Baltimore. To say I wouldn’t wish this hospital on my worst enemy is an understatement. He left the VA walking (with a walker), talking, taking care of his ADL’s to a mental state where he couldn’t do any of those things. It seems that their philosophy is to over medicate them and not treat the patient as a whole person. Complaining gets you nowhere, as they think we not smart enough to do our own research despite a patient having every single adverse reaction to a drug. Once you start to complain about the lack of care, the avoidance game begins. If the patient is in a pretty much vegetative state (glassy eyes, zoned out) then the patient can’t communicate their needs nor try to get up and then the staff seems to forget about the patient. They refused to acknowledge that my stepdad (Vietnam war with a purple heart and bronze star) has PTSD and would continually ask his wife “how do you know he has PTSD?”. He is in such a state that he couldn’t even participate in psychiatric therapy if it were an option. Not to mention that the CRNP in charge of his care was clueless about dementia - all meds she was throwing at him are for other mental disorders such as bipolar and schizophrenia and most certainly not recommended for the elderly let alone someone with Alzheimer/Dementia. As his family we are fully aware that an Alzheimer's/Dementia diagnosis complicates things, but his symptoms were not so bad that he couldn’t communicate with the staff prior to being admitted here. They do not check diapers frequently enough and within a week of being admitted my loved one had a pressure sore and it took months to heal. I know that they take time to heal – but the problem is that he got one within ONE week. In the three months in the VA hospital, he didn’t get a pressure wound. Since being admitted he has been picking at his arms and legs, and they are now covered in open wounds. Like most places they are short-staffed with aids and have a high turnover. The good ones always leave. Many of the aids we encountered wouldn’t even speak to our loved one, and if they did, they were harsh and demanding. His roommate would totally miss the toilet, and they would leave the mess on the floor unless we brought it to their attention. His most recent roommate would help himself to my stepdad’s clothes and let’s not forget about the clothes that just disappeared like a Ravens sweatshirt. It takes sometimes hours for the food to be delivered to the patients. And for a brain health unit there was absolutely little to no brain enrichment unless you were receiving OT/PT services. My stepdad left there with aspiration pneumonia, a UTI and kidney damage (no kidney issues at all prior to being admitted). We have informed the hospital he is in that he will NOT go back there. Avoid Levindale Geriatric Hospital if you love your family member and do not wish to see their mental state deteriorate at an alarming speed and wind up with irreparable damage.

Seth Miller

Feb 2026

via Google ↗

The management at Levindale has replaced the Hippocratic Oath with, “Bleed em’ dry n’ let em’ die.” I adore my physician. They had some great therapists. I had a few good nurses and techs. The management was evil and covered for some nasty techs. Now they want to shaft me out of money. I have a gluten-free, lactose free diet. It was a very hard to get them to be diet compliant with the meals. I had to police every tray. These people just didn’t care. Therapy left specific instructions on how I was to toilet. One text said, “That’s too much work. If therapy wants that they do themselves.“ The tech was completely insensitive to my injuries and how they impacted toileting. I am lactose intolerant. They ran out of Lactaid. Because they are kosher and it was a Saturday. I could not eat for 15 hours. These people don’t care. They could be callous. I was receive a drug called Zosyn. I was to receive 34 hour infusion a day. That is a pain. The director of nurses Shirell about that. she said, “if you needed that you should’ve stayed at Sinai.” They gave me shorter infusions. I had a serious drop and a type of White blood cells called neutropenes. what that meant was that I was immune compromised. Staff were to wear masks when they came into my room. One person wore what looked like PPE. A tech Sandra was helping me toilet. Sandra took off her mask got within 8 inches of my face and verbally abused me. Not only was I uncomfortable. I was frightened. They would not give me Sandra‘s last name so that I could report her to the board of nursing. Previously , the director of nurses Shirell came into my room and yelled at me. I felt hurt. I felt uncomfortable. that woman is evil. I was discharged. Levindale‘s duty to provide case management for services received while they are survives my discharge. levindale would not assist with IRO reviewer Pierre review. they would not provide a letter of medical necessity. They are obligated to do that. My surgeon had to do their job. The IRO club never had to have received said letter in time which is patently false.They are in breach of their duty to provide case management. I am not satisfied with their services. I hold that no reasonable patient could be satisfied with their services. Pursuant to HIPAA you may defend yourselves

Seth Miller

Feb 2026

via Google ↗

I would give zero stars if I could. First the good. Orthopedist Dr. Conway is awesome. I can’t go to Dr. Conway every time staff aren't order compliant. Management should fix. They don’t. Physical therapist Kristin and Nurse Practicioner Laura were great. Some techs and nurses were good. Bad ones outweigh the good. Management should not allow what they do. Director of Nurses Sherrill was verbally abusive. Administrator Sharon Hendricks did nothing. I was on IV antibiotic Zosyn, I got 3 separate 4 hour infusions daily. That is a pain. I get it. Sherrill said, “If you needed that you should’ve stayed at Sina [Hospital]“. A Ligebridge sister property. Staff do not like to advocate for patients against insurance. Sherrill got a prescriber to allow her team to give me shorter infusions and a larger dose. I got neutropenia. What that is is a shortage of white blood cells called neutropenes I was immune compromised. Anyone entering my room was to wear a mask. One person wore what looked like PPE. If I got a fever over 100.4 I was to go to the emergency room. I was frightened. I was at Levindale recovering from joint fusion of the ankle. I needed joint fusion to get rid of dormant bone infection. I needed that to have my shoulder replaced. The dormant bone infection would’ve seen a chance to come back and attack if I had had the shoulder replacement before ankle fusion. Due to infection issues I needed to be clean. After toileting and wiping, I stood at the walker. A tech stabilized one side, and I wiled my legs knee to waist on both sides. The tech handed me wipes. I only had 60° of mobility in my shoulder. Thech Sandra juggled the box. I said, “Are you making fun of me?“ Sandra took off her mask and inches from my face and said, “Are you making fun of me? Are you making fun of me? Are you making fun of me?” Sandra then verbally abused me. Levindale did nothing. I received an email from Sharon that the management would talk to Sandra. Sandra was abusive was because previously Sandra‘s boss, Sherrill had been abusive Sherrill yelled at me in my own room. There,that hospital room is my home. Nobody will yell at me in my home. Toilet transfers with techs were a problem. Techs would not follow orders from therapy or anybody else. Sometimes they were short staffed. Overnight I could hear them watching TV. If don’t need anything, that’s fine. But don’t complain what I do. Sharon apologized and did nothing. They don’t care. I am lactose intolerant. They ran out of Lactaid. Kosher. They would not serve meat and dairy together. I was deprived of food and medication for 15 hours. Nobody cared. I am a celiac. No gluten. A nursing home should have no problem accommodating a gluten-free lactose free diet. I am not an attorney. I believe they’re in breach of the ADA. I have been pleading for Sandra‘s last name to report her to the Board of Nursing. Patients are there to heal. We should not fear staff. Sherrill is a verbally abusive woman. I go to Sharon because Sherrill makes me uncomfortable. Sharon directed Sherrill to send me bandages for home care. The bandages never came. My social worker Imani told me by phone they were not sending the bandages.They were not putting that in writing. Insurance did not want to pay for the last week. Levindale could not find a home care agency. I needed constant wound cleaning. I was there because an HCRManorCare nurse negligently chose not to wash a surgical wound which became infected and reinfected multiple times. All of this was from a car accident, but there were intervening mistakes by medical personnel. They are supposed fight with insurance. They would not 0send a Letter of Medical Neccessity. My orthopedist had to. The IRO said they never received it when I have a fax confirmation. The careful philosophy of management appears to be, “Bleed em’ dry and let em’ die.”0 My doctor who is great, has privileges here. There are not enough choices for me. Go elsewhere if you can.

Janet

Jan 2026

via Google ↗

I cannot say enough about my Mother being at Levindale. The staff including the physician were amazing and cared for her like she was their own. Everyone was responsive. Place is beautiful when you walk in.

Michele Shermak

Jan 2026

via Google ↗

My father was a resident in Long term care unit in the Households and I thought Levindale did a great job with him, providing him care other residences could not manage.