Mary Edington
Nov 2025
My mother in law’s nurse, physical therapist and occupational therapist went above and beyond. We highly recommend Legacy and thank them for all their help.
Legacy Lifecare VNA & Hospice
770 Converse St3.7(6 ratings)· Longmeadow average: 4.3
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1 / 4Quick Facts
- Therapy support
- Physical and occupational therapists included in home health care
- Hospice care team
- Chaplain included alongside nurses in hospice care
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Legacy Lifecare VNA & Hospice describe a home health and hospice agency in Longmeadow, MA that draws praise for attentive, compassionate nursing, physical therapy and chaplain support, but also includes a couple of sharply negative reports about hospice communication and billing follow-through. With only six Google reviews, the picture is mixed but leans positive overall (3.7/5).
What reviewers praise
- Nurses and therapists described as going above and beyond
- PT and OT support praised by families
- Chaplain support noted as compassionate during end-of-life care
- Communicative staff before, during and after passing
What reviewers flag
- One report of hospice failing to file cancellation paperwork, causing insurance issues
- One reviewer described a hospice nurse as overly rigid or 'militant'
- One very negative review gave no specifics, urging others to avoid the company
AI-generated from reviews and community data.
Legacy Lifecare VNA & Hospice is a home health agency serving Longmeadow, Massachusetts offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 3.7 out of 5 across 6 reviews.
About Legacy Lifecare VNA & Hospice
Legacy Lifecare VNA & Hospice is a home health and hospice provider based in Longmeadow, Massachusetts. The agency offers both ongoing home care services and end-of-life hospice support to patients in their homes.
Family experiences with Legacy Lifecare span a wide range. Positive reviews consistently highlight the clinical skill and dedication of individual nurses, therapists, and hospice staff. Families report that nurses "went above and beyond," that staff were responsive to questions and needs, and that hospice care was delivered with attentiveness and compassion both during and after a patient's passing. One family wrote, "we couldn't have asked for a better company." However, some families have had poor experiences, particularly with specific hospice nurses or ongoing service coordination, citing communication gaps and frustration with how requests were handled after care was cancelled.
The agency holds a 3.7 out of 5 Google rating based on 6 reviews, reflecting this mixed feedback. Quality of care appears to depend significantly on which staff members are assigned to a family.
Types of Care at Legacy Lifecare VNA & Hospice
Home Health
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Legacy Lifecare VNA & Hospice
3.7overall · 6 ratings combined
3.7★ on Google (6)
SR S
Nov 2025
Our family member received exceptional care from Legacy Lifecare Hospice. Staff (nurses, chaplain) were attentive, communicative and compassionate before, during and after our loved ones' passing. We were confident that our family member received the absolute best care.
Katie Murphy
Aug 2020
We couldn't have asked for a better company and especially our nurse. Our nurse always went above and beyond for our loved one. If we needed something we got it, if we had a question it was answered, the service provided was excellent. Not sure about the other two reviews, not our experience at all.
jodi holda
Nov 2018
We had pretty good luck with the home care aspect and now we have an excellent nurse. Our issue is with the hospice aspect of this agency. After only 6 days of having an almost militant hospice nurse through this agency, we cancelled hospice services and decided to go back to home health. This was 3 weeks ago. I just found out this morning, when I tried to pick up medications for my father that hospice NEVER sent any documentation into the insurance company stating that we had cancelled hospice. Now some of his meds will not be covered until I can straighten out this mess! I spent 5 hours on the phone today with my dad's insurance company, trying to take care of this! RIDICULOUS!!!!!
William
Nov 2018
Please DO NOT USE THIS COMPANY!!!!!!! I EMPLORE YOU !!!!!! USE ANY OTHER COMPANY!!!!!
Frequently Asked Questions
What types of care does Legacy Lifecare VNA & Hospice offer?
Legacy Lifecare VNA & Hospice offers Home Health.
Where is Legacy Lifecare VNA & Hospice located?
Legacy Lifecare VNA & Hospice is located at 770 Converse St in Longmeadow, Massachusetts.
What do families say about Legacy Lifecare VNA & Hospice?
Legacy Lifecare VNA & Hospice carries a 3.7 out of 5 rating from 6 Google reviews. Reviews of Legacy Lifecare VNA & Hospice describe a home health and hospice agency in Longmeadow, MA that draws praise for attentive, compassionate nursing, physical therapy and chaplain support, but also includes a couple of sharply negative reports about hospice communication and billing follow-through. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Legacy Lifecare VNA & Hospice?
Submit the Request Information form on this page, or contact Legacy Lifecare VNA & Hospice directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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