1 / 5CMS Care Compare
Reviewers of Laurel Brook Rehabilitation & Healthcare Center consistently describe a rehab-focused skilled nursing community where staff communicate clearly with families and provide attentive physical and occupational therapy. Multiple reviewers highlight named nurses, aides, and therapy staff by name, describing smooth admissions and discharge processes and coordinated care such as on-site dialysis transport.
AI-generated from reviews and community data.
Laurel Brook Rehabilitation & Healthcare Center is a senior living community in Mount Laurel, New Jersey offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.5 out of 5 across 791 reviews.
Laurel Brook Rehabilitation & Healthcare Center is a skilled nursing and long-term care facility in Mount Laurel, New Jersey, with a licensed capacity of 220 residents.
Families consistently praise the staff across all roles, nursing, therapy, and support staff, for attentiveness and genuine warmth. Reviewers highlight physical and occupational therapy as thorough and responsive to individual needs, with one family noting their parent "progressed" during their stay. Multiple families mentioned staff checking in frequently with smiles and making extra effort for comfort. The facility also encourages family visits as part of the care experience.
Laurel Brook holds a 4.5 out of 5 rating across 791 Google reviews, with families describing it as a standout choice after visiting multiple facilities.
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Help Me Choose4.5overall · 791 ratings combined
4.5★ on Google (791)
Susan Guiliano
Jun 2026
Excellent physical therapy, very thorough and helpful with whatever injury you may come in with. Every aspect of independent living is addressed. Family members are encouraged to be frequent visitors which always helps keep spirits high for the patients who may have to spend a bit longer than most. Very pleasant stay, recommend it highly. Thanks for everything!!
The Lady Tech
Jun 2026
Testimony for Laurel Brook Rehabilitation & Healthcare Center While I am posting this under Google Reviews for Laurel Brook Rehabilitation & Healthcare Center, what follows is truly a testimony. Like many people, I often read reviews to help me make decisions about a product or service I am considering. I never imagined I would one day be writing something about a facility as phenomenal as Laurel Brook. Recently, I found myself in need of rehabilitation services after emergency surgery. Having also recently navigated the world of hospitals and rehab centers for an elderly parent, I already understood how challenging these situations can be. It is also important to understand that time is not on your side. Decisions often need to be made quickly, and arming yourself with as much information as possible is key to making the best healthcare decision. If you or a loved one needs rehab, I cannot stress this enough: visit the facility in person. The internet is helpful, but when it comes to healthcare, nothing replaces seeing a place for yourself and deciding whether it feels like the right environment for recovery. That is how I came to Laurel Brook. While I was still in the hospital, I gave my fiancé a list of facilities and said, “I need you to visit these places, give me your opinion, and choose one for me.” He did not have time to make appointments. He simply drove from place to place, walked in, and explained that I was in the hospital, needed a rehab center, and that a decision had to be made that day. After visiting several facilities, he came back and said, “You need to go to Laurel Brook.” I said, “Okay.” He told me that when he walked in the door, he spoke with Ms. Monica and explained what he needed. From there, he met with Kelsie, the Admissions Director, who gave him a tour and explained the care and services the facility had to offer. He said that as he walked through Laurel Brook, the appearance of the facility, the atmosphere, and the people all gave him what he needed to know: this was the place where I could get back on track. He had already visited some places that were clearly not the right fit, even though their website photos suggested otherwise. That made his confidence in Laurel Brook mean even more. After navigating all the additional details—doctor’s orders, insurance clearances, and the many overwhelming parts of the discharge process—I was transferred to Laurel Brook. From the moment I entered the facility, I felt reassured that this had been an excellent choice for my rehabilitation. One of the first things I noticed about Laurel Brook is that people genuinely talk to you. They engage with you as a person, not just as a patient. Everyone involved in my care at Laurel Brook has had an important impact on my recovery. From Monique in Guest Services, who helped me get familiar with the layout of the facility, to Mimi, who made sure the necessary appointments were scheduled, to the nurses who administer my medication, Dawn runs a tight ship, to the aides who respond when I press the call bell, to Sabrina, the Housekeeping Director, who helped me navigate laundry services, to Nell, Director of Therapy, and the team I came here to work with so I could get back on my feet—every one of them has played a role in helping me heal. There are many more departments and people than I can reasonably name here, and I want each of you to know how deeply grateful I am. Your constant kindness, your check-ins, your smiles, and your positive attitudes have helped me in ways that are difficult to fully express. I am not sure all of you realize just how valuable that has been during this time. I am only here short term, but if this testimony helps someone else make a difficult healthcare decision for themselves or for someone they love, then it is worth sharing. To the staff of Laurel Brook, please accept my sincere and humble thank-you. Know that Laurel Brook is a strong and reliable choice for rehabilitation and healthcare. UPDATE: I am home! THANK YOU for the beautiful sendoff yesterday. I love you all!
Kim Orlich
Apr 2026
Been here for a week. Love the PT/OT staff. Doreen knowledgeable and very helpful in mom breathing. Very informational. Michelle who is mom nurse works during the day during the week is fantastic. Friendly and helpful and great conversations. Caroline who helps mom with changing, repositioning is so helpful. Very friendly. Mimi is awesome!! Just having a conversation with her is the best and getting to laugh. Knowing my name is the best. The staff who transport mom between Laurel Brook to Dialysis next door has been great and very friendly. The face of it all as soon as everyone walks through the doors. Monica is so sweet, helpful and love laughing with her. Always a warm welcome! Been here a week but having great vibes.
Julia DeAngelis
Mar 2026
My Dad was admitted as a patient after a fall at home and subsequent surgery. During his admission at Laurel Brook, he consistently commented on how pleasant the staff was throughout his stay. That includes the dialysis staff as well! Everyone checked in frequently, had a smile and went out of their way to make his stay as comfortable as they could. He received a good amount therapy and progressed quickly to his goals. Anytime our family had a question, the staff was always friendly/approachable and had answers for us. I feel like we were kept in the loop. The professional staff (doctors and nurse practitioners) provided excellent care. The discharge process was smooth and well communicated. Overall, he did really well and felt strong by the time he was able to return home. I’m very grateful to Laurel Brook for taking such good care of their patients!
Clarity B
Feb 2026
We have been to 9 different facilities over the past 2 years and this was the best one by far. Everyone from the doctor to the aids were amazing. They took great care of my mom until the end. I am grateful that we found them :)
7 inspection visits in the last three years, 53 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 9, 2026
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 9, 2026
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 9, 2026
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 9, 2026
Use approved construction type or materials.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 9, 2026
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 9, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 9, 2026
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 4, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedCorrected Nov 21, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 21, 2024
Have properly located and lighted "Exit" signs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 21, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 21, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 21, 2024
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 21, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 21, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 21, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 21, 2024
Meet requirements for the installation and maintenance of electrical systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2024
Provide or obtain dental services for each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2024
Observe each nurse aide's job performance and give regular training.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2024
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2024
Post nurse staffing information every day.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 17, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 15, 2023
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 15, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2023
Meet requirements for the installation and maintenance of electrical systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2023
Install a fire alarm system that can be heard throughout the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2023
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2023
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Laurel Brook Rehabilitation & Healthcare Center offers Skilled Nursing / Long Term Care.
Laurel Brook Rehabilitation & Healthcare Center is located at 3718 Church Road in Mount Laurel, New Jersey.
Reviewers of Laurel Brook Rehabilitation & Healthcare Center consistently describe a rehab-focused skilled nursing community where staff communicate clearly with families and provide attentive physical and occupational therapy. Multiple reviewers highlight named nurses, aides, and therapy staff by name, describing smooth admissions and discharge processes and coordinated care such as on-site dialysis transport.
Laurel Brook Rehabilitation & Healthcare Center had 7 government inspection visits in the last three years, with 53 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Laurel Brook Rehabilitation & Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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