Rosie Poitevint
Jul 2026
Staff is exceptional, kind and caring!!!
1 / 5CMS Care Compare
Families describe this skilled nursing and long-term care home for veterans in Big Spring, Texas as clean, respectful, and staffed by attentive caregivers. Reviewers consistently praise the CNAs and support staff for their patience and compassion, particularly with residents who have complex needs.
AI-generated from reviews and community data.
Lamun-lusk-sanchez Texas State Veterans Home is a senior living community in Big Spring, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 108 reviews.
Lamun-Lusk-Sanchez Texas State Veterans Home is a skilled nursing and long-term care facility in Big Spring, Texas, licensed for 160 residents. It serves veterans and includes specialized wings for mobility support and Alzheimer's care.
Families consistently praise the cleanliness of the facility and the attentiveness of direct care staff, particularly CNAs and nurses. Multiple visitors noted that residents appear well-groomed, comfortable, and content. The food receives positive mentions, and one family wrote that their 95-year-old relative found it "delicious." Several families appreciated the on-site medical staff, accessibility features, and the social environment where residents form friendships. Staff responses during visits, such as gently redirecting lonely residents during family time, demonstrate patience and awareness.
However, reviews surface recurring concerns about communication gaps. Some families report difficulty reaching residents by phone, while others describe serious lapses in monitoring vital signs and inadequate family notification during medical events. Room assignments and care transitions have occasionally been managed poorly, and one family cited a significant care failure that contributed to a resident's death.
The home holds a 4.1 out of 5 rating across 108 Google reviews. While consistent praise for cleanliness and frontline staff loyalty appears throughout positive reviews, the communication and oversight issues flagged in lower ratings suggest variability in care coordination and management responsiveness.
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Help Me Choose4.1overall · 108 ratings combined
4.1★ on Google (108)
Rosie Poitevint
Jul 2026
Staff is exceptional, kind and caring!!!
Janet Griffith
Jul 2026
Staff is nice and helpful and smells clean
Elizabeth Barrera
Jun 2026
The staff is helpful and professional
Tom Nurre
Jun 2026
Clean. Smells comfortable. Friendly staff. Well decorated.
Sandra Pollard
May 2026
Always!! great service,the receptionist Christina is awesome and the nurses are very informative. Stacy has always called to update me on things. my brother Kerry Pollard has been there for many years and everyone does a great job,thanks everyone for all your hard work,it definitely means alot
8 inspection visits in the last three years, 22 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 2, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 18, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Dec 19, 2024
Keep all essential equipment working safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2024
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 1, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 3, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 22, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 22, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2022
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Lamun-lusk-sanchez Texas State Veterans Home offers Skilled Nursing / Long Term Care.
Lamun-lusk-sanchez Texas State Veterans Home is located at 1809 N Hwy 87 in Big Spring, Texas.
Families describe this skilled nursing and long-term care home for veterans in Big Spring, Texas as clean, respectful, and staffed by attentive caregivers. Reviewers consistently praise the CNAs and support staff for their patience and compassion, particularly with residents who have complex needs.
Lamun-lusk-sanchez Texas State Veterans Home had 8 government inspection visits in the last three years, with 22 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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