MyLivingChoice

Big Spring Center for Skilled Care

3701 Wasson Rd

4.5(90 ratings)· Big Spring average: 4.5

Big Spring Center for Skilled Care, photo 11 / 5

Quick Facts

Total units
120
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
120
Cleanliness oversight
External surveyors evaluate cleanliness twice yearly
Specialized therapy focus
Neurological rehab for stroke and Parkinson's
Wound care program
Dedicated wound care services on-site

What Families Think

Most reviewers describe Big Spring Center for Skilled Care as clean, friendly, and attentive, with several families praising staff responsiveness and successful rehab outcomes for loved ones. One reviewer, however, reported serious concerns about neglect, poor communication, and dismissive staff during a family member's stay.

The Good

  • Staff described as kind and compassionate
  • Clean, spacious facility noted by visitors
  • Administrator praised for responsiveness and personal attention
  • Successful rehab outcomes reported for stroke and orthopedic patients
  • Regular communication with families about resident health

The Bad

  • One report of neglect and inadequate hands-on care
  • One family described unprofessional, dismissive staff
  • One report of poor communication and unanswered concerns

AI-generated from reviews and community data.

Big Spring Center for Skilled Care is a senior living community in Big Spring, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 90 reviews.

About Big Spring Center for Skilled Care

Big Spring Center for Skilled Care is a skilled nursing facility in Big Spring, Texas, providing comprehensive care to residents with varying medical and rehabilitation needs. The facility emphasizes personalized care plans tailored to each resident's individual requirements, supported by a compassionate and highly qualified clinical team.

The center offers specialized services including orthopedic rehabilitation for patients recovering from surgeries and injuries such as total hip and knee replacements, fractures, and post-fall injuries. The program focuses on pain management, mobility restoration, strength and balance training, and safe transition back to home or prior living. The facility also provides neurological rehabilitation for conditions including stroke and Parkinson's, with skilled nursing and therapy addressing mobility, balance, cognitive support, and safe swallowing to maximize function and reduce hospital readmissions. Additionally, the center offers specialized wound care designed to promote healing and improve comfort.

The facility maintains rigorous cleanliness and safety standards through its White Glove Program, which includes comprehensive training and is evaluated by external surveyors twice yearly. The organization prioritizes creating a home-like environment with warm, welcoming rooms and lively common areas designed for resident comfort and community engagement.

Dining at the facility features menus highlighting regional favorites prepared with quality ingredients, recognizing the importance of food as both sustenance and a social activity. The care team continually seeks to improve quality of life through individualized support and attention to residents' unique needs and preferences.

Types of Care at Big Spring Center for Skilled Care

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Big Spring Center for Skilled Care

4.5overall · 90 ratings combined

4.5★ on Google (90)

Kameron Rodriquez

Feb 2026

via Google

I am writing this review to warn other families, because trusting this nursing home with my mother was something I deeply regret. My mother required a great deal of hands-on care, and she simply did not receive the care she needed. Watching someone you love be neglected when they are completely dependent on others is heartbreaking. Staff were often unprofessional and dismissive, and when we raised concerns, they were not taken seriously. There was a painful lack of communication with our family—we were left in the dark, questions went unanswered, and important information was not shared with us. It felt like we constantly had to fight just to get basic care and attention for my mother. What we experienced went beyond occasional mistakes. The care was inadequate, and the repeated issues felt like neglect. If your loved one requires a lot of help, close monitoring, or compassionate, attentive care, please do not trust this facility. Families place their loved ones in nursing homes expecting dignity, safety, and transparency, and that trust was not honored here. I strongly urge others to consider different options.

Amalia Martinez

Jan 2024

via Google

I love love this center, Christy Brownfield is so awesome, as well as the administration. They go above and beyond to make our environment so homely.

Shawn Coker

May 2023

via Google

The facility is very nice and clean and also smells really good. The staff is very friendly.

Ashley Paulson

Apr 2023

via Google

They are always doing great things for their staff:)

Cbris Wallace

Apr 2023

via Google

We came to Big Springs to visit a relative. What a pleasant surprise! The place was clean and nice with friendly people. I had a few questions that I wanted to ask and was greeted by Christopher the Administrator. Wow! What a genuinely nice guy. Answered all my questions and gave us a tour of the facility. Everyone was helpful and friendly which I attributed to how nice and friendly Christopher was. Birds of a Feather…. Our relative finished his rehab and is doing better at home now. I would hope that ALL Nursing Facilities could follow Big Springs example. Totally changed what I thought I was headed into for a one time visit- we came back to visit several more times. Thumbs 👍 up Christopher! Sincere thanks, Chris Wallace.

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Government Inspection History

9 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 24, 2026Fire Safety StandardHealth Standard7 citations
  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2026

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2026

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2026

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2026

Mar 31, 2025Health Complaint2 citations
  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2025

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2025

Feb 27, 2025Fire Safety StandardHealth Standard4 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 2, 2025

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 2, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 2, 2025

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2025

Oct 11, 2024Health Complaint2 citations
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 12, 2024

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 12, 2024

May 14, 2024Health Complaint3 citations
  • Ensure that residents are free from significant medication errors.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 18, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 18, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 18, 2024

Mar 19, 2024Health Complaint3 citations
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 20, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 20, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 20, 2024

Jan 25, 2024Fire Safety StandardHealth Standard9 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 26, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 26, 2024

  • Ensure residents have reasonable access to and privacy in their use of communication methods.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 26, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 26, 2024

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 26, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 26, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 26, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 26, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 26, 2024

Nov 17, 2023Infection ControlNo citations
Sep 13, 2023Infection ControlNo citations

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Big Spring Center for Skilled Care offer?

Big Spring Center for Skilled Care offers Skilled Nursing / Long Term Care.

Where is Big Spring Center for Skilled Care located?

Big Spring Center for Skilled Care is located at 3701 Wasson Rd in Big Spring, Texas.

What do families say about Big Spring Center for Skilled Care?

Most reviewers describe Big Spring Center for Skilled Care as clean, friendly, and attentive, with several families praising staff responsiveness and successful rehab outcomes for loved ones. One reviewer, however, reported serious concerns about neglect, poor communication, and dismissive staff during a family member's stay.

How did Big Spring Center for Skilled Care do on recent health and safety inspections?

Big Spring Center for Skilled Care had 9 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Big Spring Center for Skilled Care?

Submit the Request Information form on this page to connect with Big Spring Center for Skilled Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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