1 / 5CMS Care Compare
Families overwhelmingly describe Lakeside Health and Rehab Center as clean, warm, and staffed by caring, communicative nurses and CNAs who go out of their way for residents and visitors. A small number of reviewers raise serious concerns, including one detailed report of medical neglect, and a couple mention slow call-light response and mediocre food.
AI-generated from reviews and community data.
Lakeside Health and Rehab Center is a senior living community in Carlinville, Illinois offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.8 out of 5 across 34 reviews.
Lakeside Health and Rehab Center is a skilled nursing and long-term care facility in Carlinville, Illinois, with a licensed capacity of 95 residents. The community serves both short-term rehabilitation patients and those requiring ongoing care.
Families consistently praise the attentiveness and compassion of the staff across reviews. Multiple families highlighted smooth transitions from hospital to facility, with staff members described as welcoming, friendly, and responsive to concerns. One family noted that a staff member was "especially helpful in guiding us through the process of transitioning from the hospital to rehab." Residents' rooms are described as comfortable and cozy, and the facility itself is noted for cleanliness and upkeep. Families also appreciate the level of communication maintained by administrative and nursing staff regarding their loved ones' care and progress.
The overwhelming majority of reviews reflect positive experiences, with one family describing a successful 18-month stay and another noting their loved one's return to independent living after rehabilitation. Families value the staff's willingness to address concerns promptly and the overall positive demeanor of those working at the facility.
Lakeside Health and Rehab Center holds a 4.8 out of 5 rating based on 34 Google reviews. One substantially different 1-star review raises serious concerns about potential neglect and infection prevention; prospective residents and families may wish to inquire about current practices and oversight regarding these matters.
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Help Me Choose4.8overall · 34 ratings combined
4.8★ on Google (34)
Tiffany
Apr 2026
MEDICAL NEGLECT!<br>MEDICAL ABUSE!<br>currently under investigation for letting my mother develop bed sores that they let get infected by letting her sit in soiled Depends for “what seems like days at at time” according to ER wound doctor. Check on your family if they are here, I guarantee she is not the only one.<br>Nurses refused to verify basic information, trying to keep from being reported. This is MEDICAL NEGLECT AND ISOLATION OF A VULNERABLE ADULT.
Genny Young
Dec 2025
Staff thanked me for coming to visit my aunt and uncle. The halls smelled clean. A public restroom was clean, though the paper towel roller was broken. A roll of towels were available.
Annie Brown
Sep 2025
I went to visit my two sister , The staff is very nice and the place is clean , My sister room is awesome thank you, the nurses and cna are awesome 👌❤
Rebecca Korte
Jul 2025
Staff was very nice and rooms were clean. The food could be better but that is my only complaint or suggestion for improvement.
Shannon Damm-Albracht
Jun 2025
I want to start off by saying, no facility is perfect. Healthcare as a whole has changed dramatically. However I have to give credit to Lakeside Health and Rehab in Carlinville. My best friend moved to Carlinville Lakeside in March of 2025. June 20, 2025 I was able to take her home with me to continue her recovery. Lakeside gave he so much care and compassion. The staff went above and beyond. They have several amazing staff members but to name a few of her favorite Dakota C.N.A and Stephanie the nurse always were top of her list. Special thanks to Rachel in the business office. Hats off to the entire team. I can never thank you all enough
14 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 14, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 14, 2026
Provide and implement an infection prevention and control program.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 14, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 14, 2026
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 14, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 14, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 1, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 4, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 11, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 18, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedCorrected Apr 17, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Apr 17, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 17, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2025
Ensure residents have reasonable access to and privacy in their use of communication methods.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 17, 2025
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 25, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 12, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 12, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 17, 2025
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 21, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 17, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 9, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 1, 2024
Post nurse staffing information every day.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 1, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2024
Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 5, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 5, 2024
Ensure that residents are free from significant medication errors.
Severity G of L: actual harm, isolatedCorrected May 5, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2023
Ensure staff are vaccinated for COVID-19
Severity C of L: potential for minimal harm, widespreadCorrected May 5, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Lakeside Health and Rehab Center offers Skilled Nursing / Long Term Care.
Lakeside Health and Rehab Center is located at 1200 University Avenue in Carlinville, Illinois.
Families overwhelmingly describe Lakeside Health and Rehab Center as clean, warm, and staffed by caring, communicative nurses and CNAs who go out of their way for residents and visitors. A small number of reviewers raise serious concerns, including one detailed report of medical neglect, and a couple mention slow call-light response and mediocre food.
Lakeside Health and Rehab Center had 14 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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