MyLivingChoice

Hallmark Healthcare of Carlinville

826 North High

4.4(26 ratings)· Carlinville average: 4.5

Hallmark Healthcare of Carlinville, photo 11 / 5

Quick Facts

Total units
49
Medicare rating
2 of 5

CMS Care Compare

Ownership
Government, City
Certified beds
49

What Families Think

This skilled nursing and long-term care community in Carlinville draws mostly enthusiastic praise for its caring, friendly staff, especially during the admissions process and rehab stays. A couple of reviewers report serious care failures, including neglect and unsanitary conditions, so families should ask pointed questions during a tour.

The Good

  • Staff repeatedly described as friendly and caring
  • Admissions staff went above and beyond for families
  • Rehab program praised by a family member
  • Residents enjoy activities like bingo
  • Staff supported family visits during COVID restrictions

The Bad

  • One report of bed sores and unaddressed call-button requests
  • One report of missed meals and lost medication list
  • One report of strong odors and peeling paint
  • One report of shared rooms/bathrooms and no handicap access

AI-generated from reviews and community data.

Hallmark Healthcare of Carlinville is a senior living community in Carlinville, Illinois offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 26 reviews.

About Hallmark Healthcare of Carlinville

Hallmark Healthcare of Carlinville is a skilled nursing / long term care community in Carlinville, Illinois. The community is licensed for up to 49 residents.

Families rate Hallmark Healthcare of Carlinville 4.4 out of 5 based on 26 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Hallmark Healthcare of Carlinville

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Hallmark Healthcare of Carlinville

4.4overall · 26 ratings combined

4.4★ on Google (26)

Robert

Jan 2026

via Google

My wife is a resident at Hallmark. I visit often and am truly impressed with the care she is receiving. The staff are friendly and respect my input. Have yet to meet anyone who are anything but amicable.

Miranda Clark

Nov 2025

via Google

Friendly, helpful, and caring staff!!

Rachael Gilbert Flesch

Aug 2025

via Google

I have nothing but wonderful things to say about this facility. The care they provide to patients and families is truly heartfelt, and the staff is always so kind. A big thank you to Hallmark for going out of your way to help me today—I’m so grateful!

Pamela Spencer

Aug 2024

via Google

My mother has been there for 2yrs.she loves it there and they take excellent care of her.couldn't ask for more caring employees. Thank you,<br>Velma Morgan

Sandy Davis

Mar 2024

via Google

I can't say enough good things about the staff at Hallmark. Everyone is always so helpful and kind. They continuously work with my brother in law to find the best care for him. I appreciate all of their hard work and the wonderful care they provide.

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Government Inspection History

4 inspection visits in the last three years, 33 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 7, 2025Health Complaint1 citation
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 10, 2025

Feb 26, 2025Fire Safety StandardHealth Standard11 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity G of L: actual harm, isolatedCorrected Mar 14, 2025

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity G of L: actual harm, isolatedCorrected Mar 14, 2025

  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 3, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 14, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 14, 2025

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 3, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2025

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2025

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 14, 2025

Jan 23, 2024Fire Safety StandardHealth Standard11 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedCorrected Feb 8, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 8, 2024

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 6, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 6, 2024

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 8, 2024

  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 15, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 8, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 8, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 8, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2024

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 8, 2024

Feb 24, 2023Fire Safety StandardHealth Standard10 citations
  • Provide emergency officials' contact information.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 16, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 16, 2023

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 16, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 7, 2023

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 7, 2023

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 16, 2023

  • Implement a program that monitors antibiotic use.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2023

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 7, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Hallmark Healthcare of Carlinville offer?

Hallmark Healthcare of Carlinville offers Skilled Nursing / Long Term Care.

Where is Hallmark Healthcare of Carlinville located?

Hallmark Healthcare of Carlinville is located at 826 North High in Carlinville, Illinois.

What do families say about Hallmark Healthcare of Carlinville?

This skilled nursing and long-term care community in Carlinville draws mostly enthusiastic praise for its caring, friendly staff, especially during the admissions process and rehab stays. A couple of reviewers report serious care failures, including neglect and unsanitary conditions, so families should ask pointed questions during a tour.

How did Hallmark Healthcare of Carlinville do on recent health and safety inspections?

Hallmark Healthcare of Carlinville had 4 government inspection visits in the last three years, with 33 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Hallmark Healthcare of Carlinville?

Submit the Request Information form on this page to connect with Hallmark Healthcare of Carlinville and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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