Faye
Apr 2026
Lake Pointe is an amazing place. The crafts we do are awesome and the staff here are amazing there caring and very loving
Lake Pointe Rehabilitation and Nursing Center
22 Parrish Road3.7(78 ratings)
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1 / 2Quick Facts
- Total units
- 74
- Medicare rating
- 3 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 74
- Inspections
- View history (61 citations)
- Veteran benefits
- VA-approved skilled nursing facility
- Memory care setup
- Secure, dedicated memory care unit on-site
- Short-term relief care
- Respite care offered for family caregivers
CMS Care Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Lake Pointe are sharply mixed: several families praise the activities program and warm staff interactions, while at least two detailed accounts describe serious lapses in care, including medication errors, understaffing, and poor communication around medical needs. The 3.7 rating with 78 reviews reflects this split between pleasant community-life experiences and troubling care incidents.
What reviewers praise
- Community events like Easter egg hunt praised
- Craft activities enjoyed by residents
- Staff described as caring and loving
- Activities extended to include local community
What reviewers flag
- One detailed report of severe understaffing and neglect
- One report of medication overdose and errors
- One report of call light unanswered for three hours
- One report of poor communication about medical protocols
AI-generated from reviews and community data.
Lake Pointe Rehabilitation and Nursing Center is a senior living community in Conneaut, Ohio offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.7 out of 5 across 78 reviews.
About Lake Pointe Rehabilitation and Nursing Center
Lake Pointe Rehabilitation and Nursing Center is a Medicare- and Medicaid-certified skilled nursing center in Conneaut, Ohio. The facility provides 24-hour skilled nursing care with a team of physicians, social workers, and nutritionists available to deliver customized professional care in a home-like setting.
The center offers both short-term rehabilitation and longer-term care options. Its specialized services include patient-centered care for chronic and acute respiratory conditions, with a focus on helping residents regain function and safely return home or transition to the next level of care.
Respite care is available for family caregivers who need temporary relief. The facility organizes recreational activities for residents, including social events and programs like the Men's Club.
Types of Care at Lake Pointe Rehabilitation and Nursing Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Arts and Crafts
- Birthday / Holiday Parties
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Lake Pointe Rehabilitation and Nursing Center
3.7overall · 78 ratings combined
3.7★ on Google (78)
Holly Fuller
Mar 2026
The worst experience of my life. They serve you food that ur allergic too, give you medicine that's not urs, they neglect there patients. I wouldn't let a dead dog go there. I barely got therapy that I was there for. Over all under staffed and most staff don't care to do there job. The first night I was there my call light was on for 3 hours. 3 nurses was outside smoking weed. They didn't even like patients taking showers I had to leave the place just to shower and go back.
Deanna Snider-Francis
Mar 2026
The activities at Lake Pointe are really great! Not only do they do activities for the residents but they do them for the local community as well! It’s nice that they care about Conneaut!
Samantha
Jan 2026
I came back from the hospital yesterday after having a port placement completed the day before. The staff at the hospital had called several times to confirm they could do everything the hospital was sending me back with to be done for my medical protocols instead of telling the hospital that they are a nursing home and do not do heparin flushes for the port or IV Benadryl for allergic reactions to IV antibiotics I am on they stated they could do those things and coming to find out today that they couldn’t do any of it or at least they are not willing to. Upon me telling them on dayshift well I guess you will have to send me back to the hospital then if you are not able to complete the medical protocols I was sent back here on after the doctors and social worker at the hospital spoke to the DON and ADON about before discharging me. Now those things that the DON and ADON said could be done they are refusing to do. As it is when I asked for staffs help they told me I needed to do it by myself because I am acting like I can’t do anything after having the surgery however when I tried to get dressed my port site began bleeding again and it appears I may have slightly opened one of the incisions where the port was placed. Now as of the night shift times for my IV antibiotic the nurse said she couldn’t give it as she is not an RN. If this is really the case then why would the other nurses who are LPNs and not RNs give the antibiotic and why would staffing put a nurse on who couldn’t administer my antibiotic knowing it is not acceptable to be missing antibiotic dosages for infections as it can actually cause more antibiotic resistant infections as the body can become immune to the antibiotic. Agency staff can be more of a problem to deal with especially when it comes to medications and doing their job I have had several agency aides on nightshift not willing to assist me or give me attitudes just because I asked them to do their jobs that they are paid to do and some agency nurses pick and choose what medications they will administer at night especially for patients that have medication throughout the night that they have to be woken up for. I ended up hospitalized for malnutrition as well as having several infections due to this facility’s negligence. I had to spend a month in the hospital after my outpatient GI doctor sent me to the ER at Cleveland Clinic Main Campus for signs of malnutrition caused by the facility’s negligence. Upon being admitted to the hospital I was found to have two antibiotic resistant infections as well as an intestinal infection. I had to be on IV infusions to clear up the infections and then the facility discharged me after they didn’t communicate with each other that I had been sent to the ER by my doctor who I saw and then the nurse calls at 7:15pm to find out where I am at and left a voicemail to call back and tell them where I was at. Shouldn’t they have realized something must have happened at the appointment as I was gone since that morning with Medical transport to an appointment in Cleveland. Now because one of my conditions of POTs being severely out of control and the only way to control it without dropping my blood pressure too low (80s/20s) which was occurring especially upon arrival to the ER and my doctors office and to keep my heart rate from going to the 130s and 140s which it also did upon arrival to my doctors office and the ER I have to be on IV infusions through my MediPort outpatient until I see the doctor in the POTs clinic and he can manage the condition and treatments. This facility also over dosed me on a medication which didn’t help the condition with the POTs as it only caused my heart rate to keep getting higher until my heart rate was 140 and I felt the effects big time. My doctor while admitted to the hospital for the last month took me off the medication they kept overdosing me on and then stating they weren’t doing that however they were giving me two 50mg capsules of a medication I was only supposed to get one of. My doctor started two medications in its place.
John Porfilio
Apr 2025
We were at breakfast with the Easter bunny and an egg hunt for the children at Lake Point. It was wonderful to see my granddaughter at her first egg hunt. What a very nice community event. Thank you to all involved with making this happen!
Government Inspection History
6 inspection visits in the last three years, 61 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jan 6, 2026Fire Safety StandardHealth ComplaintHealth Standard23 citations
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2026
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2026
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2026
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2026
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 2, 2026
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2026
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2026
Have restrictions on the use of highly flammable decorations.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2026
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2026
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2026
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2026
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 23, 2026
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2026
Assure the security of all personal funds of residents deposited with the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2026
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2026
Have proper power supply for life support equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 2, 2026
Have restrictions on the use of portable space heaters.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2026
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 23, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2026
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2026
Nov 7, 2024Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 8, 2024
Jun 18, 2024Health Complaint6 citations
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jul 10, 2024
Ensure that residents are free from significant medication errors.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 10, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 10, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 10, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 10, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 12, 2024
Nov 8, 2023Fire Safety StandardHealth ComplaintHealth Standard11 citations
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 28, 2023
Dispose of garbage and refuse properly.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 28, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 28, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 28, 2023
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 28, 2023
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 28, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 28, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 28, 2023
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 28, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 28, 2023
Jul 13, 2023Health Complaint2 citations
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jul 14, 2023
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jul 14, 2023
Oct 28, 2021Fire Safety StandardHealth Standard18 citations
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 4, 2021
Employ staff that are licensed, certified, or registered in accordance with state laws.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 4, 2021
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 4, 2021
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 4, 2021
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 4, 2021
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 4, 2021
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 4, 2021
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 4, 2021
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 4, 2021
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 4, 2021
Provide enough food/fluids to maintain a resident's health.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 4, 2021
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 4, 2021
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 4, 2021
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2021
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2021
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2021
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Lake Pointe Rehabilitation and Nursing Center offer?
Lake Pointe Rehabilitation and Nursing Center offers Skilled Nursing / Long Term Care.
Where is Lake Pointe Rehabilitation and Nursing Center located?
Lake Pointe Rehabilitation and Nursing Center is located at 22 Parrish Road in Conneaut, Ohio.
What do families say about Lake Pointe Rehabilitation and Nursing Center?
Reviews for Lake Pointe are sharply mixed: several families praise the activities program and warm staff interactions, while at least two detailed accounts describe serious lapses in care, including medication errors, understaffing, and poor communication around medical needs. The 3.7 rating with 78 reviews reflects this split between pleasant community-life experiences and troubling care incidents.
How did Lake Pointe Rehabilitation and Nursing Center do on recent health and safety inspections?
Lake Pointe Rehabilitation and Nursing Center had 6 government inspection visits in the last three years, with 61 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Lake Pointe Rehabilitation and Nursing Center?
Submit the Request Information form on this page, or contact Lake Pointe Rehabilitation and Nursing Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Lake Pointe Rehabilitation and Nursing Center? Claim this listing to update photos, pricing, and details. It's free.
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