Michael Covarrubias
Mar 2023
KRMC home health has a wonderful team they took great care of my grandmother and got her moving again.
KRMC Home Health
2202 Stockton Hill Rd #2003(2 ratings)· Kingman average: 3.6
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Quick Facts
- Medicare quality
- 3.5 of 5 stars
- Medicare certified
- Since 1984
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Feedback for KRMC Home Health is limited, with only two reviews reflecting sharply different experiences. One family praised the care team for helping a grandmother regain mobility, while another described serious delays and communication breakdowns in getting home health services started.
What reviewers praise
- Praised for helping a patient regain mobility
- Attentive care team noted by one reviewer
What reviewers flag
- One report of weeks-long delays starting home health care
- One account of communication and paperwork failures between clinic and providers
- Possible risk to patient safety cited due to delays
AI-generated from reviews and community data.
KRMC Home Health is a home health agency serving Kingman, Arizona offering Home Health.
About KRMC Home Health
KRMC Home Health is a Medicare-certified home health agency serving clients in Kingman, Arizona. Since 1984, it has provided skilled nursing, physical therapy, occupational therapy, medical social services, and home health aide visits to patients in their homes.
The agency holds a CMS quality star rating of 3.5 out of 5 stars. Reviewers offered mixed feedback on their experiences. Some families reported satisfaction with the team's attentiveness and care outcomes, while others described concerns about service delays and coordination of care.
Types of Care at KRMC Home Health
Home Health
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Help Me ChooseReviews of KRMC Home Health
3overall · 2 ratings combined
3★ on Google (2)
Gretchen Hoffman
Jan 2021
I've had an order in since Dec. 8th to get assistance for my Mom. I am now extremely concerned that my mom will get UTI and/or sepsis like she had in November and spent 4 days in hospital with. She was scolded once at er at KRMC for doing cathater change there for misusing ER resources so we made sure we were ahead of it. We have a urologist in Las Vegas but we told him our new PCP here could set up home health for us. I called after not hearing anything for a few weeks and was told there is a computer system issue in their network so they never got order unless it was faxed. I contacted PCP to fax it even though the gal found the order in their system. So, I'm thinking great, we got this. So, I called this week starting to panic a little. I was told they didn't have a "face to face," so they couldn't proceed. I called pcp on Thursday. Didn't hear back from anyone. I'm trying to get the urologist in Vegas to get me an appt or set up home health. Mom is now 5 weeks with needing this changed. I don't want to "misuse' ER resources but what the hell am I supposed to do?
Medicare Quality of Care
KRMC Home Health is a Medicare-certified home health agency (certified since 1984). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Medical social services
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency82%US 79%
- Rated their overall care 9 or 10 out of 1090%US 85%
- Care was given in a professional way92%US 89%
- The team communicated well92%US 86%
- The team discussed medicines, pain and home safety89%US 82%
145 completed patient surveys, 30% response rate.
Hospital outcomes
- Discharged to the community91%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)10%US 11%Same as
How patients did
- Care started within 2 days of referral99%US 94%
- Patients got better at walking or moving around89%US 83%
- Patients got better at getting in and out of bed90%US 83%
- Patients got better at bathing93%US 86%
- Patients' breathing improved96%US 85%
- Patients got better at taking medications correctly85%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)1%US 0%
- Discharge function score met or exceeded expectations73%US 61%
Service area
KRMC Home Health reports serving 7 ZIP codes, including Kingman, Chloride, Dolan Springs, Golden Valley, Meadview, Yucca. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 037050. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does KRMC Home Health offer?
KRMC Home Health offers Home Health.
Where is KRMC Home Health located?
KRMC Home Health is located at 2202 Stockton Hill Rd #200 in Kingman, Arizona.
What do families say about KRMC Home Health?
KRMC Home Health carries a 3.0 out of 5 rating from 2 Google reviews. Feedback for KRMC Home Health is limited, with only two reviews reflecting sharply different experiences. One family praised the care team for helping a grandmother regain mobility, while another described serious delays and communication breakdowns in getting home health services started. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from KRMC Home Health?
Yes. KRMC Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
Do I need a referral to use KRMC Home Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit KRMC Home Health?
Submit the Request Information form on this page, or contact KRMC Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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