MyLivingChoice

Kinwell at Sunset Hills

12470 Rott Rd

4.1(97 ratings)

Kinwell at Sunset Hills, photo 11 / 6

Quick Facts

Licensed capacity
98 residents

California CDSS

Memory Care Design
Secured memory care neighborhood on-site
Pricing Structure
All-inclusive pricing noted by a reviewer
Nearby Healthcare
Near Missouri Baptist hospital campus

What Families Think

Reviewers frequently praise the staff's warmth, the cleanliness of the building, and the range of memory care and social activities offered. At the same time, a notable number of reviews raise concerns about understaffing (especially overnight), slow dining service, billing problems, and a handful of serious care incidents.

The Good

  • Staff described as friendly, attentive, and relationship-focused
  • Clean, well-kept, recently built facility
  • Wide variety of daily activities and fitness classes
  • Secure memory care setting residents can safely explore
  • Families report strong communication from specific care staff
  • Spacious apartments with private baths

The Bad

  • Several reviewers report chronic understaffing, especially overnight
  • Multiple complaints about slow dining service and food delays
  • Reports of billing issues, including charges continuing after a resident's death or transfer
  • A few serious reports of falls, bruising, or bed sores in care

AI-generated from reviews and community data.

Kinwell at Sunset Hills is a senior living community in Sappington, Missouri offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 97 reviews.

About Kinwell at Sunset Hills

Kinwell at Sunset Hills is an assisted living and memory care community in Sappington, Missouri, located in one of St. Louis County's most desirable neighborhoods. Positioned close to downtown St. Louis and neighboring the renowned Laumeier Sculpture Park, the community offers residents both peaceful suburban living and easy access to world-class healthcare at Missouri Baptist, shopping, and the vibrant culture of the greater St. Louis area.

The community offers assisted living and specialized memory care services. Memory care is grounded in routines, relationships, and meaningful engagement, with programming involving cooking, music, or nature walks. All residents benefit from 24-hour team support, emergency call systems, and attentive care designed around individual preferences and abilities. For memory care residents specifically, the community includes calming design and a secure neighborhood to explore safely.

Residents choose from studio, one-bedroom, or two-bedroom apartments with open layouts, classic finishes, classic finishes, private baths, and space to bring personal touches from home. Daily life is shaped around what matters most, with opportunities to stay active and connect with neighbors. Activities include daily happy hours, Zumba, raised garden beds, baking club, art workshops, and faith-based gatherings. Dining is available daily with snacks throughout the day, and menus reflect personal preferences and seasonal flavors.

The community embraces a family-inclusive approach, maintaining ongoing communication and creating moments for shared experiences to help families stay connected and supported. Staff are described as compassionate and relationship-focused, taking time to learn each resident's history, routines, and what helps them feel at home.

Pets are welcome at Kinwell at Sunset Hills, as they bring comfort, companionship, and a sense of familiarity for residents.

Types of Care at Kinwell at Sunset Hills

Assisted LivingIndependent LivingMemory Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Pet Friendly
  • Security
  • Walking Paths

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Games
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Kinwell at Sunset Hills

4.1overall · 97 ratings combined

4.1★ on Google (97)

Dana Embree

Aug 2026

via Google

Kerry Jo and the entire staff have been wonderful. Everyone has been kind, respectful and welcoming.

Major Creativity

Aug 2026

via Google

FYI: most of us are afraid to put negative reviews while our parents still live there. The good news about this place is the constant turnover of staff, so if you wait a couple of weeks, workers have probably quit or been laid off anyway. It's had three owners and four managers in less than three years. Any positive comments about food must be fake, because that is honestly one of the residents' biggest dissatisfactions. We (families of the residents) are working to improve the place by demanding answers and improvement, but that's hard when there's continually new management. If you decide to move your parent here, please consider devoting time to help better the place.

Water Lilly Leapling

Feb 2026

via Google

Big shout out to the new Memory Care Director Tammy, she has hit the ground running. You can tell she has a passion for memory care and her communication has been amazing. I was able to have a heart to heart conversation with her about the care of mom and she actually took the time to stop and listen. I’ve been frustrated with for sometime with this memory care but she gave me some hope in change. Keep up the good work young lady!

JULIE MINOR

Oct 2025

via Google

Our family really liked this facility. It just wasn’t the right location for all of us. I would recommend anyone searching to not pass this place up.

Katherine Temprano

Sep 2025

via Google

I toured many memory facilities in the area and I felt the Grande to be a top option. Jonathan and Carol were great to work with and gave generously with their time to provide me with all the information needed in my decision making. I felt comfortable moving my family member there. The facility is clean, residents look happy and all the staff seemed very engaging. Room sizes are generous and the activities are plentiful. This is never an easy move but they were making it as easy as possible for me.

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Frequently Asked Questions

What types of care does Kinwell at Sunset Hills offer?

Kinwell at Sunset Hills offers Assisted Living, Independent Living and Memory Care.

Is Kinwell at Sunset Hills pet friendly?

Yes. Kinwell at Sunset Hills lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Kinwell at Sunset Hills located?

Kinwell at Sunset Hills is located at 12470 Rott Rd in Sappington, Missouri.

What do families say about Kinwell at Sunset Hills?

Reviewers frequently praise the staff's warmth, the cleanliness of the building, and the range of memory care and social activities offered. At the same time, a notable number of reviews raise concerns about understaffing (especially overnight), slow dining service, billing problems, and a handful of serious care incidents.

How can families visit Kinwell at Sunset Hills?

Submit the Request Information form on this page to connect with Kinwell at Sunset Hills and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Sappington.

Prefer to stay home?

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