MaryEllen
Apr 2026
Administration poor, not responsive, poor communication, not helpful. Most caregivers were good and seemed to care.<br>Social worker particularly lacking. Good luck.
1 / 5CMS Care Compare
Manor Grove is a skilled nursing/long-term care facility in Kirkwood, Missouri that reviewers say was once well regarded but has sharply declined since a change in ownership. Recent reviews describe severe staffing shortages, missed care tasks, and high administrative turnover, though a few individual staff members are still praised by name.
AI-generated from reviews and community data.
Manor Grove is a senior living community in Kirkwood, Missouri offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.5 out of 5 across 68 reviews.
Manor Grove is a skilled nursing / long term care community in Kirkwood, Missouri. The community is licensed for up to 117 residents.
Families rate Manor Grove 3.5 out of 5 based on 68 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose3.5overall · 68 ratings combined
3.5★ on Google (68)
MaryEllen
Apr 2026
Administration poor, not responsive, poor communication, not helpful. Most caregivers were good and seemed to care.<br>Social worker particularly lacking. Good luck.
Deanna DeLunas
Mar 2026
Zero stars. They had my mom for 5 days and never gave her meds, or put her on her breathing machine. This was a great nursing home until slumlords bought it 6 months ago. It was highly recommended, higly regarded facility, it isn't now. Look up the people that bought it. Do not let your loved one come here for any reason.
Joe Haley
Mar 2026
I moved my mom in with the old administration there. 3 months after it got sold which was 5 months ago it has went to shit. There is just way to much to post but do not choose this place for anyone.<br><br>Update. My mom was taken from this dump to Mercy. They doctor is surprised she is still alive . Then he said she probably won’t leave the hospital. That is how bad she is from this dump.
A M
Jan 2026
Update:<br>We did meet with the new owners last week. Residents and family mostly complained. Most of the existing staff has left (now just all agency employees who don't introduce themselves, everything is just a one-off transaction and so on). The residents who have been here a while are HURTING, and no one cares. The 3rd administrator in a year was suddenly fired and replaced by the woman who was hired as the social worker, as we hadn't had a social worker in months. About 40% of the full-time staff left and went to another facility.<br><br>However, the one employee who all the residents LOVE and RAVED about to the new owners, Kathleen, the Activities Director, was fired and will not be back. My loved one just called me crying. She hates it there, but has run out of $$ to get into a another cash-first home. Her only option is to go on a Medicaid facility wait-list.<br><br>My loved one also had to have 18 months of fees (over $12,000/mo) in order to be admitted before rolling onto Medicaid. They are now allowing straight-to-Medicaid, and it's significantly starting to change the vibe of the place.<br><br>We are sick to our stomachs about all the unnecessary changes. I've had to ask multiple times for correct diapering supplies, my mom couldn't get showered until late at night this week b/c they didn't have any clean towels, and the doorbell camera has not worked since the new owners took over. I listened to other loved ones cry at family meetings about how their husband who had suffered a stroke had been left in bed all day, another told about how her loved one still hadn't had anything to eat at 2pm one day b/c the staff clearly doesn't know how to interact with memory patients. Everyone is just sick to their stomachs and don't know what to do. I guess their goal is to become another crappy Medicaid facility.<br><br>One night l last week, my mom's wing's nurse was also covering the upstairs, and we couldn't reach the nurse for hours.<br><br>ORIGINAL REVIEW:<br>Not sure what is going on with the new ownership out of California, but things are getting worse instead of better. All the staff has left, every aide and nurse are once again from an agency, which means no one knows your loved one, and its a new face every day, every shift.<br><br>In the past 1.5 years, we have been through 2 administrators and 3 directors of nursing. The last administrator was trying to make some positive changes, even holding family meetings, but he has also left. I did feel things were starting to improve with him, but now we start over.<br><br>There is currently no administrator and no social worker. I need to start working on my mom’s Medicaid paperwork and there is no one to help with anything. The staff has had at least 2 paychecks bounce since the new ownership. Do better! Who is going to stay working here when this is how you treat your employees? My mom also overheard a conversation that a long-time employee had most of her vacation time eliminated.<br><br>We are paying $12,000/month here. By March, my mom will have gone through every single penny to her name. We are definitely not receiving $12k worth of service and care. We are missing $400 worth of pants that have gone missing (they put clothes away in the wrong rooms all the time, and the residents families do not go through their loved ones’ closets as i do, pulling out other residents clothes), and I have to continuously supply all of my mom’s incontinence supplies, bc she never had the proper supplies in her room.<br><br>Shout out to the Activities Ladies - they are amazing and one of the only good things about this place. Front desk is also very helpful and friendly, as are Jessica and Kiki and newer aide, Alexis. There are a couple of bright spots.<br><br>Would love to hear from one of the new owners, but I have no idea who to call. I would not move a loved one into here until they get themselves sorted out.
A M
Jan 2026
Update: We did meet with the new owners last week. Residents and family mostly complained. Most of the existing staff has left (now just all agency employees who don't introduce themselves, everything is just a one-off transaction and so on). The residents who have been here a while are HURTING, and no one cares. The 3rd administrator in a year was suddenly fired and replaced by the woman who was hired as the social worker, as we hadn't had a social worker in months. About 40% of the full-time staff left and went to another facility. However, the one employee who all the residents LOVE and RAVED about to the new owners, Kathleen, the Activities Director, was fired and will not be back. My loved one just called me crying. She hates it there, but has run out of $$ to get into a another cash-first home. Her only option is to go on a Medicaid facility wait-list. My loved one also had to have 18 months of fees (over $12,000/mo) in order to be admitted before rolling onto Medicaid. They are now allowing straight-to-Medicaid, and it's significantly starting to change the vibe of the place. We are sick to our stomachs about all the unnecessary changes. I've had to ask multiple times for correct diapering supplies, my mom couldn't get showered until late at night this week b/c they didn't have any clean towels, and the doorbell camera has not worked since the new owners took over. I listened to other loved ones cry at family meetings about how their husband who had suffered a stroke had been left in bed all day, another told about how her loved one still hadn't had anything to eat at 2pm one day b/c the staff clearly doesn't know how to interact with memory patients. Everyone is just sick to their stomachs and don't know what to do. I guess their goal is to become another crappy Medicaid facility. One night l last week, my mom's wing's nurse was also covering the upstairs, and we couldn't reach the nurse for hours. ORIGINAL REVIEW: Not sure what is going on with the new ownership out of California, but things are getting worse instead of better. All the staff has left, every aide and nurse are once again from an agency, which means no one knows your loved one, and its a new face every day, every shift. In the past 1.5 years, we have been through 2 administrators and 3 directors of nursing. The last administrator was trying to make some positive changes, even holding family meetings, but he has also left. I did feel things were starting to improve with him, but now we start over. There is currently no administrator and no social worker. I need to start working on my mom’s Medicaid paperwork and there is no one to help with anything. The staff has had at least 2 paychecks bounce since the new ownership. Do better! Who is going to stay working here when this is how you treat your employees? My mom also overheard a conversation that a long-time employee had most of her vacation time eliminated. We are paying $12,000/month here. By March, my mom will have gone through every single penny to her name. We are definitely not receiving $12k worth of service and care. We are missing $400 worth of pants that have gone missing (they put clothes away in the wrong rooms all the time, and the residents families do not go through their loved ones’ closets as i do, pulling out other residents clothes), and I have to continuously supply all of my mom’s incontinence supplies, bc she never had the proper supplies in her room. Shout out to the Activities Ladies - they are amazing and one of the only good things about this place. Front desk is also very helpful and friendly, as are Jessica and Kiki and newer aide, Alexis. There are a couple of bright spots. Would love to hear from one of the new owners, but I have no idea who to call. I would not move a loved one into here until they get themselves sorted out.
9 inspection visits in the last three years, 71 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 22, 2026
Provide enough food/fluids to maintain a resident's health.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 22, 2026
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 22, 2026
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 22, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 22, 2026
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 22, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 22, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 22, 2026
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 22, 2026
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 27, 2026
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 22, 2026
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 27, 2026
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 22, 2026
Implement a program that monitors antibiotic use.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 22, 2026
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 27, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 22, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 15, 2026
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 27, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 27, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 27, 2026
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 27, 2026
Ensure that residents are free from significant medication errors.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 22, 2026
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 31, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 22, 2026
Provide or get specialized rehabilitative services as required for a resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 27, 2026
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 22, 2026
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 22, 2026
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 27, 2026
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 9, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 20, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 30, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 12, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 31, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 5, 2024
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 28, 2024
Observe each nurse aide's job performance and give regular training.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 21, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2024
Ensure that gas fire places are out of the reach of patients and can be shut off if unit is working improperly.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 2, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2024
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2024
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 19, 2023
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2022
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 8, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 8, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 8, 2023
Install emergency lighting that can last at least 1 1/2 hours.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 8, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 1, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 1, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 1, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 1, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 1, 2023
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Nov 17, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected May 3, 2019
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2019
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2019
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2019
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2019
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2019
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2019
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2019
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2019
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2019
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2019
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2019
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2019
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2019
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2019
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Manor Grove offers Skilled Nursing / Long Term Care.
Manor Grove is located at 711 South Kirkwood Road in Kirkwood, Missouri.
Manor Grove is a skilled nursing/long-term care facility in Kirkwood, Missouri that reviewers say was once well regarded but has sharply declined since a change in ownership. Recent reviews describe severe staffing shortages, missed care tasks, and high administrative turnover, though a few individual staff members are still praised by name.
Manor Grove had 9 government inspection visits in the last three years, with 71 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Manor Grove and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Manor Grove? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Kirkwood.

Kirkwood, Missouri0.4 mi
3.6(33)
Independent Living

Sappington, Missouri2 mi
4.1(97)
Assisted LivingIndependent LivingMemory Care

Kirkwood, Missouri2.3 mi
4.6(27)
Assisted LivingIndependent Living

St. Louis, Missouri2.4 mi
3.2(86)
Memory CareRespite / Short-Term Care

St. Louis, Missouri2.5 mi
4.4(31)
Assisted LivingIndependent LivingMemory Care

St. Louis, Missouri2.6 mi
4.8(25)
Assisted LivingMemory Care
Home care agencies serving Kirkwood bring help to the house: daily living, companionship, and respite for family caregivers.