Brandi Parrigan
Apr 2026
KOA continues to foster a warm, welcoming environment, with a team that truly cares about the well-being of both residents and staff.
1 / 5CMS Care Compare
Kingston of Ashland is a skilled nursing facility offering long-term care, rehabilitation, and short-term respite stays. Reviewers frequently praise the warmth and dedication of staff, especially the rehab and nursing teams, though a couple of reports describe serious staffing shortages affecting basic care and call-button response times.
AI-generated from reviews and community data.
Kingston of Ashland is a senior living community in Ashland, Ohio offering Skilled Nursing / Long Term Care. Amenities include Professional Chef, Restaurant style Dining Room and Gathering / Activity Spaces. Families rate it 3.8 out of 5 across 41 reviews.
Kingston of Ashland is a skilled nursing community in Ashland, Ohio, offering long-term care, short-term respite care, and rehabilitation services. The facility provides 24/7 medical care, health assessments, comprehensive care plans, and assistance with daily activities for residents.
Rehabilitation services focus on compassionate care and guided recovery programs for those recovering from surgery or illness. The community also offers short-term respite care for seniors exploring options or for caregivers needing a break.
Kingston of Ashland emphasizes wellness through a holistic approach that includes engaging activities, fitness workshops, and opportunities to connect with local culture. The community features chef-prepared meals inspired by residents' favorite family recipes.
Located on the east side of Ashland, the community serves seniors and families throughout east-central Ashland and nearby areas including West Salem, Perrysville, Jeromesville, and Loudonville, with convenient access to larger towns like Mansfield, Shelby, and Wooster. Situated just a quarter mile off I-71, the community is close to local eateries, shopping centers, hotels, and medical facilities.
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Help Me Choose3.8overall · 41 ratings combined
3.8★ on Google (41)
Brandi Parrigan
Apr 2026
KOA continues to foster a warm, welcoming environment, with a team that truly cares about the well-being of both residents and staff.
Rob Nalley
Apr 2026
If you love your family member, do not send them there. They are so understaffed it is ridiculous. And the staff they do have will not listen to you or tend to your grievances. Ombudsman for the facility are also understaffed and inadequate.
Janis Hunter
Dec 2025
Our mother lived at Kingston of Ashland from early July, 2024, until she passed on December 15, 2025. During her time at this well-kept facility, she was loved and treated with dignity by the staff. So many individuals contributed to her care, and each one deserves praise. Special recognition goes to amazing Nurse Cindy, Therapist Dawn and Aide Kayden. We could list many more nurses and aides who touched her life in positive ways on a daily basis. Receptionists Nancy and Kathy were friendly and helpful ambassadors for the facility. Cam and her girls kept the building spotless. Doug and Nick took pride in maintaining everything in top-notch working order. Dietician Natalie was always suggesting and implementing ways to encourage our mother to eat. Meals were well-prepared with a nice variety of menu options throughout the week. The Activities staff planned a multitude of stimulating programs such as bingo, crafts and music that she often enjoyed. Social Services Directors Josh and Sabrina were wonderful resources whenever issues arose. Business Director Jenni always offered a smile and a kind word. As a family, we were made to feel welcome and listened to at Kingston. We would highly recommend considering Kingston of Ashland when searching for a place for your loved one to call home.
Jennifer Klaus
Nov 2025
I am hoping this review gets someone's attention... This is the 4th day my father has been in this facility and every day they have forgotten a meal (breakfast or dinner). They failed to answer his call button multiple times when he needs to use the restroom. He has had to call the facility's main phone line and request someone to come to help him after getting no response for 45 minutes. (This is a very tame version of what has been going on.) I have addressed my concerns with his nurse and the nurse in charge yesterday. It helped slightly and I understand that staffing is an issue but the care still needs to improve. On a positive note the PT and OT have been great. I had heard many positive comments about there rehab which is why we chose Kingston. A case manager has called whenever there is a concern or change in his status.
Andrea Myers
Nov 2025
Kingston has such a warm inviting feel from the moment you walk in the community. The staff is so kind and caring. The Executive Director Heather is outstanding she really raises the bar when it comes to compassion and care for her residents. Heather makes you feel like more than a just resident, you feel like you are family.
10 inspection visits in the last three years, 50 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 17, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 17, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 17, 2025
Ensure that residents are free from significant medication errors.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 17, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 17, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 17, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 14, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 11, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 11, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 11, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 11, 2024
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 26, 2024
Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2023
Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2023
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 30, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 30, 2023
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 30, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 30, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 30, 2023
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 30, 2023
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2023
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2023
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2023
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 1, 2020
Reasonably accommodate the needs and preferences of each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2020
Have properly located and lighted "Exit" signs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2020
Have restrictions on the use of portable space heaters.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2020
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2020
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2020
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2020
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2020
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2020
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 4, 2019
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 4, 2019
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 4, 2019
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 4, 2019
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 4, 2019
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 4, 2019
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 4, 2019
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 4, 2019
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 4, 2019
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 4, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Kingston of Ashland offers Skilled Nursing / Long Term Care.
Kingston of Ashland is located at 20 Amberwood Pkwy in Ashland, Ohio.
Kingston of Ashland is a skilled nursing facility offering long-term care, rehabilitation, and short-term respite stays. Reviewers frequently praise the warmth and dedication of staff, especially the rehab and nursing teams, though a couple of reports describe serious staffing shortages affecting basic care and call-button response times.
Kingston of Ashland had 10 government inspection visits in the last three years, with 50 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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