MyLivingChoice

CenterWell Home Health

420 West Gaines Street, Suite 1

4.9(15 ratings)· Monticello average: 4.7

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CenterWell Home Health logo
CenterWell Home Health, photo 11 / 5

Quick Facts

Medicare quality
5.0 of 5 stars

Home Health Compare

Medicare certified
Since 1966
Medicare quality rating
5.0 out of 5 stars from Medicare
Medicare certification history
Medicare-certified home health agency since 1966
Ownership structure
Privately owned home health agency

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe CenterWell Home Health in Monticello as attentive and educational, with nurses and therapists who patiently teach caregivers how to manage medications, wounds, and daily health monitoring. Reviewers consistently mention specific staff members by name and report high satisfaction with the quality of one-on-one clinical care.

What reviewers praise

  • Nurses teach families to manage medications and wounds
  • Reviewers name specific staff for exceptional care
  • Therapists explain treatment clearly and patiently
  • Consistently high 5-star reviews across the board

What reviewers flag

  • No published pricing information available

AI-generated from reviews and community data.

CenterWell Home Health is a home health agency serving Monticello, Arkansas offering Home Health. Families rate it 4.9 out of 5 across 15 reviews.

About CenterWell Home Health

Kindred at Home is a Medicare-certified home health agency serving Monticello, AR and has been Medicare certified since 1966. Services offered in the home include skilled nursing, physical therapy and occupational therapy. The agency is privately owned.

Medicare rates the quality of patient care at Kindred at Home 5.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at CenterWell Home Health

Home Health

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Reviews of CenterWell Home Health

4.9overall · 15 ratings combined

4.9★ on Google (15)

Elizabeth Clement

Dec 2024

via Google ↗ · Report

Brandon, Hilda & Ashley are great. My husband's care has been exceptional because of these three outstanding people.

lula carter

Sep 2024

via Google ↗ · Report

They was always nice,I learned how to check my son's pressure and can't stand doing a blood sugar but I can do it if I had too. I would recommend centerwell they are good.

Yung Totem

Sep 2024

via Google ↗ · Report

The nurses on staff was very nice. Answered all of our questions and showed us step by step how to care for my wounds. Would highly recommend!

Jeanette Earnest

Sep 2024

via Google ↗ · Report

The nurses have been good to me,they have helped me know what medication I am taking and what they are for. They are really good.

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Have you already been in touch with CenterWell Home Health?

By submitting, you're okay with us and CenterWell Home Health reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

CenterWell Home Health is a Medicare-certified home health agency (certified since 1966). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

5.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency79%US 79%
  • Rated their overall care 9 or 10 out of 1091%US 85%
  • Care was given in a professional way92%US 89%
  • The team communicated well88%US 86%
  • The team discussed medicines, pain and home safety85%US 82%

86 completed patient surveys, 23% response rate.

Hospital outcomes

  • Discharged to the community90%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)6%US 11%Better than

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around97%US 83%
  • Patients got better at getting in and out of bed97%US 83%
  • Patients got better at bathing97%US 86%
  • Patients' breathing improved98%US 85%
  • Patients got better at taking medications correctly94%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations78%US 61%

Service area

CenterWell Home Health reports serving 33 ZIP codes, including Monticello, Pine Bluff, Arkansas City, Banks, Camden, Crossett, Dermott, Dumas, Eudora, Fordyce and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 047818. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does CenterWell Home Health offer?

CenterWell Home Health offers Home Health.

Where is CenterWell Home Health located?

CenterWell Home Health is located at 420 West Gaines Street, Suite 1 in Monticello, Arkansas.

What do families say about CenterWell Home Health?

CenterWell Home Health carries a 4.9 out of 5 rating from 15 Google reviews. Families describe CenterWell Home Health in Monticello as attentive and educational, with nurses and therapists who patiently teach caregivers how to manage medications, wounds, and daily health monitoring. Reviewers consistently mention specific staff members by name and report high satisfaction with the quality of one-on-one clinical care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from CenterWell Home Health?

Yes. CenterWell Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 5.0 out of 5 stars.

Do I need a referral to use CenterWell Home Health?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit CenterWell Home Health?

Submit the Request Information form on this page, or contact CenterWell Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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