MyLivingChoice

Keswick Multi-Care Center

700 West 40th Street

3.4(63 ratings)· Baltimore average: 4.2

Keswick Multi-Care Center, photo 11 / 5

Quick Facts

Total units
242
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
242
Program for dementia caregivers
Prevention and empowerment services for dementia caregivers
Wellness center for older adults
Wellness classes open to community members 50+
On-site therapeutic gardening program
Community garden where residents grow vegetables and herbs

What Families Think

Reviewers frequently praise the caring, low-turnover staff, clean environment, and private rooms at Keswick, with several families describing years of consistent, attentive care for loved ones with dementia or after surgery. However, some reviews describe serious lapses in communication, including unanswered phone calls and a physician who was unreachable for days, as well as inconsistent follow-through on activities and medical appointments.

The Good

  • Staff described as caring with low turnover
  • Private, single-occupancy rooms with own bathroom
  • Facility noted as very clean, no odor
  • Daily activities including music programs residents enjoy
  • Rehabilitation program praised by a family after surgery

The Bad

  • One report of a physician unreachable for five days
  • One report of care quality varying by nurse
  • One report of unanswered phone calls between visits
  • One report of promised activities and appointments not happening

AI-generated from reviews and community data.

Keswick Multi-Care Center is a senior living community in Baltimore, Maryland offering Skilled Nursing / Long Term Care. Amenities include Gardening Club, Gathering / Activity Spaces and Social Activities. Families rate it 3.4 out of 5 across 63 reviews.

About Keswick Multi-Care Center

Keswick Multi-Care Center is a long-term care residence located in Baltimore, Maryland, offering medical services, nursing, pastoral care, therapeutic recreation, and social work. The community emphasizes the preservation of individual independence, dignity, and respect while meeting the care needs of its residents.

The center operates a rehabilitation program designed to help residents return to the activities they enjoy. Additionally, Keswick provides specialized services focused on prevention and empowerment for those affected by dementia and their caregivers.

The Wise & Well Center for Healthy Living serves individuals ages 50 and older seeking to pursue health and well-being goals. The center offers courses and classes including Tai Chi to improve balance and lower falls risk, yoga for flexibility and relaxation, and educational sessions on planning for aging and the costs associated with care.

Keswick maintains an active programming calendar that includes therapeutic activities such as a community garden where residents can plant, grow, and harvest vegetables and herbs, alongside social and wellness courses available each season.

Types of Care at Keswick Multi-Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Arts and Crafts
  • Gardening Club
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Keswick Multi-Care Center

3.4overall · 63 ratings combined

3.4★ on Google (63)

Miranda Jacobs

Mar 2026

via Google

I want to be fair in saying that no nursing home is perfect, and when you have a loved one in one, frequent visits and advocacy are extremely important. Unfortunately, my experience here was not a good one. I had a parent placed at this facility, and the quality of care was highly variable from nurse to nurse. Between visits, phone calls were rarely answered, which was especially concerning because my parent was not able to answer the phone independently. This made it very difficult to get timely or accurate information about their condition. We were told my parent would be taken to activities and events, but that did not happen, despite repeated assurances. Additionally, health updates were often inaccurate or incomplete, and scheduled medical appointments were not consistently followed through on.

Ordinary Joe

Dec 2025

via Google

I have a parent who came to Keswick after major back surgery. The length of stay was a little over a month. During that time and from other experiences I've learned that the care of our senior population is not an exact science. At Keswick I found some of the very best staff that has cared for my parent. The social worker, charge nurse, and support team all rate heads and shoulders above any group that I have experienced. For one the place is super clean and void of the lingering oder one often finds in establishments that serve the aged. The most comforting element of Keswick is the genuine kindness of the majority of the saff. They communicate with warmth without stepping beyond thier individual professional assignment. I felt that my parent was in the hands of people who cared. My one complaint is huge! My 84 year old parent came to Keswick after major back surgery. One would think that contact with the assigned doctor would happen without question, but it didn't. The assigned physician did not respond to five days of messages from me and her own staff. I was only able to have contact with the doctor by laying in wait after learning that she was making rounds. This detached disposition continued through two hospitalizations where communication was of the utmost importance. All of the programing souronding rehabilitation, meetings, discharge, etc. lacks the presence of the assigned physician. I can only think that the workload is huge; the population difficult, but this extremely important domain needs development as the doctor was a non factor (aside from perceptions) in my parents care.

Andre Forde

Nov 2025

via Google

I want to share how grateful I am for Wanda, the manager at Keswick, who has made an incredible difference in my family’s life. Her compassion is unmistakable, and her intelligence shows in the way she handles every situation with calm, confidence, and genuine care. Because of Wanda, I feel completely at ease knowing my mom is in good hands. The level of attention, kindness, and professionalism she provides makes Keswick feel less like a nursing home and more like a five-star retreat. She creates an environment where residents are treated with dignity, warmth, and respect — and where families feel supported every step of the way. Wanda is truly exceptional, and I’m deeply thankful for everything she does.

Kimberly Ross

Oct 2025

via Google

My personal experience has been wonderful. The staff is professional and caring. My mom is a patient and this is her second time being a patient. I am so pleased and thankful that she’s there. I can rest at night and not worry. Keswick is a lovely place. I would highly recommend this facility. Love their cleanliness also

shoshana Fishbein

May 2025

via Google

My mother has dementia and has been at Keswick for 3.5 years. She has a private room (all rooms are single occupancy) with her own bathroom which includes toilet/sink. She has a beautiful large window with a large windowsill that we have filled with flowering plants. The room is comfortable and bright. The staff is wonderful, I have come to know all the staff that care for my mother and there has been no turnover in all the years she has been a resident. They all care for her with grace and patience (more than I have sometimes). Keswick offers daily activities, many of which we attend. Especially the Musical Encounters activity which brightens my mom as she likes to sing along and clap to the music. I highly recommend this facility and I am grateful that this is where my mother will spend her last stage of life.

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Government Inspection History

4 inspection visits in the last three years, 72 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 3, 2026Fire Safety StandardHealth ComplaintHealth Standard23 citations
  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 6, 2026

  • Have restrictions on the use of portable space heaters.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 6, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 9, 2026

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 9, 2026

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 9, 2026

  • Dispose of garbage and refuse properly.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Provide routine and 24-hour emergency dental care for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Keep all essential equipment working safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 9, 2026

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

May 12, 2025Health Complaint2 citations
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 26, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 26, 2025

Oct 22, 2024Fire Safety StandardHealth ComplaintHealth Standard28 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 9, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 21, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 5, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 21, 2025

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 9, 2024

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 5, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 5, 2024

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2024

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2024

  • Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2024

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2024

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2024

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2024

  • Have exits that are accessible at all times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2025

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2024

Aug 15, 2019Fire Safety StandardHealth Standard19 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 29, 2019

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2019

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2019

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2019

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2019

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2019

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2019

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2019

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2019

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2019

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2019

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2019

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2019

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2019

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2019

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2019

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2019

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2019

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 29, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Keswick Multi-Care Center offer?

Keswick Multi-Care Center offers Skilled Nursing / Long Term Care.

Where is Keswick Multi-Care Center located?

Keswick Multi-Care Center is located at 700 West 40th Street in Baltimore, Maryland.

What do families say about Keswick Multi-Care Center?

Reviewers frequently praise the caring, low-turnover staff, clean environment, and private rooms at Keswick, with several families describing years of consistent, attentive care for loved ones with dementia or after surgery. However, some reviews describe serious lapses in communication, including unanswered phone calls and a physician who was unreachable for days, as well as inconsistent follow-through on activities and medical appointments.

How did Keswick Multi-Care Center do on recent health and safety inspections?

Keswick Multi-Care Center had 4 government inspection visits in the last three years, with 72 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Keswick Multi-Care Center?

Submit the Request Information form on this page to connect with Keswick Multi-Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Keswick Multi-Care Center? Claim this listing to update photos, pricing, and details. It's free.

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