3.8(12 ratings)· Berlin average: 3.4
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Juliette Manor is a small skilled nursing and long-term care community in Berlin, Wisconsin, holding a 4 out of 5 rating from 11 Google reviews. Beyond that rating, no specific review comments or amenity details are available to describe what families experience there.
AI-generated from reviews and community data.
Juliette Manor is a senior living community in Berlin, Wisconsin offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Emergency Call System and Private Rooms. Families rate it 3.8 out of 5 across 12 reviews.
Juliette Manor is a skilled nursing and long-term care community in Berlin, Wisconsin, licensed for up to 37 residents. The facility is operated by a non-profit corporation and is Medicare and Medicaid certified.
The community offers 24-hour staffing, private rooms, and an on-site registered nurse. Additional amenities include an emergency call system, housekeeping, medication management, and wheelchair accessibility with accessible bathrooms and showers.
Reviewers consistently praise the cleanliness of rooms and bathrooms, as well as the caring and professional demeanor of staff and therapists. Several reviewers described positive experiences with their care and recovery. One reviewer noted that activities and rehabilitation services were limited during their pandemic-era stay, though they acknowledged the timing's challenges. The facility holds a 4 of 5 CMS overall star rating.
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Help Me Choose3.8overall · 12 ratings combined
3.8★ on Google (12)
joanne schachtschneider
Jun 2025
Very clean when I visited my friend there, her room very clean, bathroom for very clean, handicapped bathroom equipped, nice walk-in shower. She is able to wheel her self up to the sink to wash her face, brush her teeth, big mirror so she can see herself brush her hair. Staff is very great and helpful and respectful. I would recommend to anyone if they need this type of service for family member or self
Thomas Thompson
May 2025
I've been with Thedacare since my wife and I moved here in 2018 nothing but quality care at its absolute finest ... residing now in Juliette Manor for serious ankle injury the staff here are very caring they actually listen too you and take notes being sure what you say gets into the right hands very professional...and the same goes for the therapists here , kudos👏 too them for getting me back on my feet they have an outstanding gym here which purpose is getting people back to a healthy and happy life style kudos to the therapists there...the kitchen staff is outstanding , the meals here are actually pretty good and if you don't like what's on the menu you are able to swap out for something else , kitchen staff are very polite and try to satisfy your appetite. The nurse's and cna's are the best in their field here 🙌😍❤️ there are residents here with serious issues and they handle each person with calm and ease it is amazing to watch them operate kudos👏💐to them all.<br>The Berlin Hospital emergency took me in put my foot back inplace putting an external halo on, wonderful job they all did then transfer me to Juliette Manor eventually having surgery up in Neenah, orthopedic surgeon was outstanding 👏 also his staff and can't forget the anesthesiologist , kudos to the whole lot of them 👏 my original orthopedic doctor will now take over here in Berlin and I've heard nothing but great things about him . Thedacare is an outstanding tremendous organization here in Wisconsin and I am very happy with the services they provide.<br>✌️❤️🙂🙏
Darla Hughart
May 2025
From the time I got to Juliette Manor I was treated with kindness & a wonderful caring staff. I wish that I would have treated everybody with a better attitude. I miss being there, safe & secure.
Gail Fitzgerald
Apr 2023
It was during the pandemic there were no activities there were no Rehab Services other than in a room that I was put in for a little over two weeks with nothing to do or contact with anybody and I did not have any covid I do want you to take it to consideration the confusion of the pandemic at that time it may be a better place and deserves a second chance but that would be downright scary the staff are very uncooperative also
Dorothy Starks
Dec 2020
I had a great staff taking care of me wish I could live there as my forever home
5 inspection visits in the last three years, 19 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 10, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 10, 2025
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 27, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 27, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 5, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2025
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2025
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 26, 2024
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 23, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 23, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedCorrected Dec 15, 2022
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2022
Give the resident's representative the ability to exercise the resident's rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2022
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity B of L: potential for minimal harm, patternCorrected Dec 15, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Juliette Manor offers Skilled Nursing / Long Term Care.
Juliette Manor is located at 482 Oak Street in Berlin, Wisconsin.
Juliette Manor carries a 3.8 out of 5 rating from 12 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Juliette Manor had 5 government inspection visits in the last three years, with 19 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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