Muhammad Areeb
Mar 2026
shitty customer service. called in three times for my grandma and got hungup by a lady saying NOT INTERESTED!. HAHA
JS Homecare Agency of NY
4316 8th Ave4.8(173 ratings)· Brooklyn average: 4.4
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1 / 2Quick Facts
- Languages
- Spanish-speaking staff available for clients
- Service area
- Serves clients in Brooklyn and Queens
- Services offered
- Social services provided alongside home health aides
- Client tenure
- Some patients served for nearly ten years
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
JS Homecare Agency of NY is a Brooklyn-based home care provider offering aides and social services to seniors and disabled individuals in Brooklyn and Queens. Reviewers frequently praise specific staff members for their responsiveness, compassion, and problem-solving, and several note long-standing relationships with the agency. One reviewer reported a negative phone interaction with an office staff member.
What reviewers praise
- Staff praised by name for dedication and compassion
- Bilingual Spanish-speaking staff serve many families
- Offers social services alongside home health aides
- Some clients report nearly a decade of service
- High overall satisfaction across many reviews
What reviewers flag
- One report of rude, dismissive phone customer service
AI-generated from reviews and community data.
JS Homecare Agency of NY is a home care agency serving Brooklyn, New York offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.8 out of 5 across 173 reviews.
About JS Homecare Agency of NY
JS Homecare Agency of NY is a home care agency serving clients in the Brooklyn area and beyond. The agency has received a 4.8 rating across 173 reviews.
Reviewers consistently praise the agency's responsiveness and helpfulness. Families report that staff members listen carefully to concerns, answer questions thoroughly, and work to find solutions that suit both patients and caregivers. One reviewer noted the Spanish-speaking team as particularly friendly and knowledgeable. A family with a relative receiving care for nearly a decade described the agency as consistently doing great work and providing social services to patients. Most reviews highlight the professionalism and dedication of the staff.
A small number of reviewers reported difficulty with customer service, citing unresponsive phone interactions. Overall, families describe the agency as willing to help and eager to address their needs.
Types of Care at JS Homecare Agency of NY
At-Home Care
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Help Me ChooseReviews of JS Homecare Agency of NY
4.8overall · 173 ratings combined
4.8★ on Google (173)
N.Smith
Jun 2024
I really appreciate the assistance from Doris , I had a lot of questions about my aunt and she was actively listening to my concerns and we’re able to clearly explain everything to me, her work ethic kindness and compassion are exceptional! I will definitely recommend more family members to this company! Thank you so much Doris & Js Homecare !
Andrea Seiffe
Sep 2023
Absolutely love this agency, always so willing to help, always know the answer to my questions, the Spanish side which is the one I belong to is absolutely amazing, so friendly. Diana is the best, she knows about everything and is always finding the best solutions for both the patients and the PAs/ HHA! Thank you!
Yunbin Chen
Sep 2023
The company on 7th Avenue is very friendly and efficient. Thanks especially to Angie Z. who provides thorough care for patients. She is an extremely dedicated member of the team who helped me greatly for the past two years. Thank you!
baogui zhang
Sep 2023
Great company and service . we have family member is a patient living in Queens , their staffs very nice and professional, and they are provide social service for their patients. My family member is a patient with JS almost 10 years , they always do great job .
Frequently Asked Questions
What types of care does JS Homecare Agency of NY offer?
JS Homecare Agency of NY offers At-Home Care.
Where is JS Homecare Agency of NY located?
JS Homecare Agency of NY is located at 4316 8th Ave in Brooklyn, New York.
What do families say about JS Homecare Agency of NY?
JS Homecare Agency of NY carries a 4.8 out of 5 rating from 173 Google reviews. JS Homecare Agency of NY is a Brooklyn-based home care provider offering aides and social services to seniors and disabled individuals in Brooklyn and Queens. Reviewers frequently praise specific staff members for their responsiveness, compassion, and problem-solving, and several note long-standing relationships with the agency. One reviewer reported a negative phone interaction with an office staff member. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit JS Homecare Agency of NY?
Submit the Request Information form on this page, or contact JS Homecare Agency of NY directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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