MyLivingChoice

Jones Convalescent Hospital

524 Callan Avenue

3.3(9 ratings)· San Leandro average: 4.1

Jones Convalescent Hospital, photo 11 / 5

Quick Facts

Total units
31
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
25
Licensed operator
Sanhyd, Inc.

What Families Think

Google reviewers give Jones Convalescent Hospital a mixed 3.3 out of 5 rating, with several noting concerns about staff warmth, housekeeping, and communication, while at least one reviewer described the facility as clean and well cared for. There is no published amenity list or pricing information available for this community.

The Good

  • One reviewer described the facility as clean and neat
  • Small licensed community, capacity for up to 31 residents

The Bad

  • Several reviewers felt staff lacked warmth or empathy toward residents
  • One reviewer said there was no rehabilitation offered
  • One reviewer criticized the quality of housekeeping
  • One report described a rude, unprofessional phone interaction with staff

AI-generated from reviews and community data.

Jones Convalescent Hospital is a senior living community in San Leandro, California offering Assisted Living. Amenities include Social Activities, Housekeeping and Emergency Call System. Families rate it 3.3 out of 5 across 9 reviews.

About Jones Convalescent Hospital

Jones Convalescent Hospital is a assisted living community in San Leandro, California. The community is licensed for up to 31 residents.

Families rate Jones Convalescent Hospital 3.3 out of 5 based on 9 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Jones Convalescent Hospital

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Medication Management

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Jones Convalescent Hospital

3.3overall · 9 ratings combined

3.3★ on Google (9)

Olivia Atkinson

Apr 2026

via Google

I'm thinking you need to have more caring interactions with your residents. They are the reason you have a job. Also, a bit of empathy and simple kindness wouldn't hurt. Try it, it REALLY works and not just when family is present!! HELLO!!

Randy Nygaard

Feb 2023

via Google

This is where you send the relatives you don't care about any more to live out the rest of their lives. No rehabilitation whatsoever.

oakland california

Jun 2017

via Google

I had called to ask a general question and the operator was very unprofessional and rude.

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Ask about availability, pricing, or a tour. Your details go only to Jones Convalescent Hospital, never sold or shared.

Government Inspection History

3 inspection visits in the last three years, 45 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 25, 2024Fire Safety StandardHealth ComplaintHealth Standard12 citations
  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 29, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 29, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 29, 2024

  • Implement emergency and standby power systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 20, 2024

  • Dispose of garbage and refuse properly.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 29, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2024

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 29, 2024

Apr 8, 2022Fire Safety StandardHealth Standard19 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 15, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 9, 2022

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2022

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2022

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 15, 2022

  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 15, 2022

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 15, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 15, 2022

  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2022

  • Conduct testing and exercise requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2022

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2022

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2022

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2022

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2022

  • Implement emergency and standby power systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2022

  • Use approved construction type or materials.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2022

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2022

  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2022

Aug 15, 2019Fire Safety StandardHealth Standard14 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2019

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 11, 2019

  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 11, 2019

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2019

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2019

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2019

  • Provide family notifications of emergency plan.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 11, 2019

  • Implement emergency and standby power systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 11, 2019

  • Conduct testing and exercise requirements.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 11, 2019

  • Address patient/client population and determine types of services needed.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 11, 2019

  • Provide emergency officials' contact information.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 11, 2019

  • Provide primary/alternate means for communication.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 11, 2019

  • Establish methods for sharing information.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 11, 2019

  • Provide a means of sharing information on occupancy/needs.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 11, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Jones Convalescent Hospital offer?

Jones Convalescent Hospital offers Assisted Living.

Where is Jones Convalescent Hospital located?

Jones Convalescent Hospital is located at 524 Callan Avenue in San Leandro, California.

What do families say about Jones Convalescent Hospital?

Google reviewers give Jones Convalescent Hospital a mixed 3.3 out of 5 rating, with several noting concerns about staff warmth, housekeeping, and communication, while at least one reviewer described the facility as clean and well cared for. There is no published amenity list or pricing information available for this community.

How did Jones Convalescent Hospital do on recent health and safety inspections?

Jones Convalescent Hospital had 3 government inspection visits in the last three years, with 45 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Jones Convalescent Hospital?

Submit the Request Information form on this page to connect with Jones Convalescent Hospital and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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