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Jena Nursing & Rehabilitation

5877 Aimwell Road

2.7(25 ratings)

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Quick Facts

Total units
108
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
108

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Jena Nursing & Rehabilitation are overwhelmingly negative, with families describing serious concerns about medication errors, unanswered phones, billing problems, and unresponsive staff. A single more recent review pushes back on this narrative, arguing that the facility's overall care is high-level and that many negative accounts are outdated, but it stands alone against several detailed accounts of adverse incidents.

What reviewers praise

  • One review says overall care is high-level
  • Entrance and public areas are described as well-kept
  • Accepts higher-acuity residents than typical nursing homes
  • Tours and staff meetings offered before admission

What reviewers flag

  • Multiple reports of unanswered phones and inaccessible staff
  • One report of a dangerous insulin dosing error requiring hospitalization
  • One detailed account of missed medication updates and unnoticed complications
  • Repeated billing errors even after accounts were paid
  • One reviewer describes strong odors and unaddressed resident distress

AI-generated from reviews and community data.

Jena Nursing & Rehabilitation is a senior living community in Jena, Louisiana offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 2.7 out of 5 across 25 reviews.

About Jena Nursing & Rehabilitation

Jena Nursing & Rehabilitation is a skilled nursing and long-term care community in Jena, Louisiana, licensed for up to 108 residents. All beds are Medicare and Medicaid certified. The facility provides 24-hour staff, medication management, an emergency call system, and wheelchair accessibility.

The community holds a 1 of 5 overall rating from the Centers for Medicare & Medicaid Services. Reviews are mixed and predominantly negative, with recurring concerns about care quality, staff responsiveness, hygiene, and medical oversight. One reviewer noted that some older observations may not reflect current conditions and suggested scheduling a tour to assess the facility in person.

Types of Care at Jena Nursing & Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Jena Nursing & Rehabilitation

2.7overall · 25 ratings combined

2.7★ on Google (25)

Sara Lillian

Apr 2026

via Google ↗

This place has the absolutely worst care of the faculty are lazy and stay on their phones. The administrator ignores everything and only worries about money. It smells horrid and they let their patients scream and holler for help. This place should be shut completely down and reported to the state. It is worst then a state hospital. If you care the least little bit about your loved ones do not put them here. They treat dogs better at the pound then these people treat their residents. If they give you a tour make sure you ask to see the entire facility not just the front they have made to look nice. Ask them to see what they feed the residents. The list can go on and on. Absolutely worst place and staff should be held accountable for the way they treat these patients

Darnell Beauregard

Mar 2026

via Google ↗

This is the worst nursing home I ever heard of they won't answer the phone for you or nothing we going to report them to the state of Louisiana

Britni McBroom

Jul 2025

via Google ↗

MY SISTER DIED IN FEBRUARY!!!! READ BEFORE PLACING YOUR LOVED ONE HERE!!!!!!! I AM IN HEALTHCARE MYSELF!!! This place is a deplorable excuse for a nursing and rehab facility. If I could give zero stars, I would. My sister arrived here this past January and stayed off and on a couple of weeks because they kept sending her to the ER in Alexandria. She was placed here to help her recover from a long ICU stay. Jena placed her away from the nurse's station even though she had a trach, vent, and peg tube in place. The first time they sent her to the ER (supposedly for HIGH blood pressure) we were told she was gray when she came in because her trach got "disconnected" somehow so she coded, and the ER doctor had to perform CPR and brought her back. Apparently, she wasn't checked for appropriate BREATHING when she left Jena either by their staff and/or EMS. Then TWO days later they sent her back to the same ER with an admitting diagnosis of NO PULSE and ONE CHEST COMPRESSION. Not to mention a very low body temperature. The record stated that the respiratory therapist there at Jena said she had no pulse but gave her one chest compression to bring her back. When I asked her doctors about this, they thought that was a crazy diagnosis and didn't believe it. This facility also said she was having seizures, yet the family was never informed of this. The hospital did more tests to verify because she wasn't showing any signs of seizures since she had been admitted. It seemed to me that they didn't have ANY faith that Jena knew what they were talking. I would keep up with her medications since that is my profession. We figured out that Jena did not update her medications every time she would come and go from the hospitals. They kept giving her medications that she had been taken off of. I was shocked at this but the staff at the hospital was not. That was when we were told that many bad things had been seen coming from this facility on patients. Especially, horrible bed sores/wounds (my sister had a sore that hadn't broken the skin yet), infections (she had a uti), and giving incorrect medications. I want people to know some of the things that I saw and what my sister went through because we would not want it to happen to someone else. In today's healthcare, some people don't care nor will do their job unless they are watched in these types of facilities and that's heartbreaking because my sister couldn't take care of herself nor tell us what was going on. Always ask questions and stay informed on what is going on with your loved one's health.

Kyra Jones

Jul 2025

via Google ↗

I feel like they didn't do much here for my mom. They almost killed her. My mom is a diabetic her blood sugar was 27, it was too low, and they still gave her insulin, which then she had to be rushed to the hospital it. It sad they make the outside, and part of the front look nice and all, but if you look at the rooms, the detention centers look better than that place. I took a few pictures. And even when her insurance paid for everything, they still have the sense to send you the bill saying you owe them. They are never there when they say they will be there. No one ever answers the phone or be at the front to let you go see your family member. I would rather suffer at home than be put placed here. This was in 2022. They will keep sending the bill even after its been paid. They will just keep sending it. I have gotten it all for 2023 and 2024 and half of 2025.

Mark T

Jun 2024

via Google ↗

Firstly, after reading all 26 reviews in realizing the bulk of these are from years ago. I would say to anyone with questions about this facility to either focus on reviews from the last year or schedule a tour to view the facility yourself in person. Some of the observations made in these reviews are accurate from years ago but are not valid for today. Secondly, I would say that anyone who has never worked in long-term care your viewing things from a perspective of how you think things are supposed to work not how they always do. The truth of the matter is long-term care facilities in Louisiana are frequently in the same status as this facility. This is provable to any stretch of the imagination if you simply review the state websites for care in the state of Louisiana. Thirdly, the general overall care in this facility is high level the level of resident that is admitted here is a much higher acuity than your traditional nursing home would even look at as horrible as some people would like to believe it to be so. Every single Nursing home in this state has issues every single Nursing home in the state has good employees and bad employees. . Also consider the majority of low star reviews typically in a Google review are from people who are jaded or angry this is not to say that all reviews are faulty or inaccurate. You can schedule a tour of this facility to view it yourself at any time. You can at any time come meet the admission staff ask questions of the director of nursing the administrator and see the facility for yourself. Be kind and respectful and understand that what you may hate is someone else's happy home.

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Government Inspection History

12 inspection visits in the last three years, 57 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jun 3, 2026Fire Safety StandardHealth Standard11 citations
  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadDeficient, Provider has no plan of correction

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternDeficient, Provider has no plan of correction

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternDeficient, Provider has no plan of correction

  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Severity E of L: no actual harm, potential for more than minimal harm, patternDeficient, Provider has no plan of correction

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

  • Meet other general requirements that are deficient.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

May 11, 2026Health Complaint4 citations
  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction

Mar 18, 2026Health Complaint5 citations
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 27, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 27, 2026

  • Post nurse staffing information every day.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 27, 2026

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 27, 2026

  • Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 27, 2026

Dec 10, 2025Health Complaint2 citations
  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2026

Jun 4, 2025Fire Safety StandardHealth ComplaintHealth Standard12 citations
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 18, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2025

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2025

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2025

  • Observe each nurse aide's job performance and give regular training.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2025

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadDeficient, Provider has no plan of correction

Feb 20, 2025Health Complaint4 citations
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 27, 2025

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 21, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 21, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 4, 2025

Sep 18, 2024Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2024

Jul 31, 2024Health Complaint1 citation
  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 2, 2024

Apr 4, 2024Fire Safety StandardHealth Standard10 citations
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 16, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 16, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 16, 2024

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2024

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2024

  • Post nurse staffing information every day.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2024

Feb 12, 2024Health Complaint3 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 19, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 19, 2024

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 19, 2024

Jan 18, 2024Health Complaint3 citations
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 29, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 29, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 29, 2024

Aug 31, 2023Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 5, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Jena Nursing & Rehabilitation offer?

Jena Nursing & Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Jena Nursing & Rehabilitation located?

Jena Nursing & Rehabilitation is located at 5877 Aimwell Road in Jena, Louisiana.

What do families say about Jena Nursing & Rehabilitation?

Jena Nursing & Rehabilitation carries a 2.7 out of 5 rating from 25 Google reviews. Reviews for Jena Nursing & Rehabilitation are overwhelmingly negative, with families describing serious concerns about medication errors, unanswered phones, billing problems, and unresponsive staff. A single more recent review pushes back on this narrative, arguing that the facility's overall care is high-level and that many negative accounts are outdated, but it stands alone against several detailed accounts of adverse incidents. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Jena Nursing & Rehabilitation do on recent health and safety inspections?

Jena Nursing & Rehabilitation had 12 government inspection visits in the last three years, with 57 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Jena Nursing & Rehabilitation?

Submit the Request Information form on this page, or contact Jena Nursing & Rehabilitation directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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