MyLivingChoice

Ivy Park At Cerritos

11000 New Falcon Way

4.2(19 ratings)· Cerritos average: 4.5

Part of Oakmont Senior Living · 124 communities · 4.5★ average

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Ivy Park At Cerritos, photo 11 / 5

Quick Facts

Total units
163
Licensed capacity
163 residents

California CDSS

Licensed operator
Cerritos Subtenant LP
Previous name
Formerly operated as Avalon at Cerritos
Outdoor activities
Live bands perform in on-site park

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Most reviewers describe Ivy Park at Cerritos as a warm, well-staffed community where residents form friendships and enjoy activities and dining, with families praising the responsiveness of the care team. However, one detailed and serious complaint describes a billing dispute after a resident's death and ongoing problems with food quality and slow meal service.

What reviewers praise

  • Care director described as responsive and attentive
  • Staff described as cheerful and supportive
  • Residents join daily exercise classes
  • Dining room offers menu choices for residents
  • Outdoor park hosts live band performances
  • Residents form close friendships within the community

What reviewers flag

  • One report of a large, disputed billing charge after a resident's death
  • One reviewer described food as over-salted and inedible
  • One report of slow meal service taking close to an hour

AI-generated from reviews and community data.

Ivy Park At Cerritos is a senior living community in Cerritos, California offering Assisted Living and Independent Living. Families rate it 4.2 out of 5 across 19 reviews.

About Ivy Park At Cerritos

Ivy Park at Cerritos is an assisted living community located in Cerritos, California, situated on a beautifully landscaped campus offering fulfilling and flexible senior living with a range of services for every phase of retirement.

The community provides personalized assisted living care that goes beyond support with daily needs. Ivy Park emphasizes creating a vibrant lifestyle where residents feel at home, cared for, and connected. The care team partners with each resident to help maximize independence and fulfillment, supporting residents in forming bonds with one another and organizing their lives as needed.

Ivy Park offers engaging programs and activities designed to nourish body and soul, including exercise classes. The community features beautiful outdoor spaces, world-class dining with healthy meal options, and attractive surroundings throughout the campus.

The community prioritizes personalized care and expertise, with a responsive care director team available to address resident needs and family concerns. Staff members are described as cheerful and supportive in fostering a welcoming environment.

Types of Care at Ivy Park At Cerritos

Assisted LivingIndependent Living

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Reviews of Ivy Park At Cerritos

4.2overall · 19 ratings combined

4.2★ on Google (19)

Pie

May 2026

via Google ↗ · Report

My mother lived here for about 5 years or so when It was called AVALON AT CERRITOS. The place and the workers were always on their feet to help anyone that needed anything. I would give it a 10 if I could. I remember Olga and Kris. I would recommend this place to anyone who needs assistance to live and have a fun life. Maybe some day I will stop by for a visit to say Hello 👋. I highly recommend this place and the workers too. Happy Mother's day 🌺 Everyone. There is probably many Mother's there.

Tari Soderling

Aug 2025

via Google ↗ · Report

These people are crooks. They charged me for services not rendered. When I contacted them with my concerns, they said they had a glitch in their system and would contact me when they could get it fixed. When my Mom passed, I went to the business office to settle up for what I guessed to be about $6K. The "business manager" agreed. I had paid what I thought it should be up until she passed. They are now pursuing me for $17,000!!!! They said my Mother's sisters authorized additional care. They were not authorized to authorize additional care, and are denying any such interaction. The morbidly obese former chef, now "business manager" can't even come up with their names. Attorneys are harrassing me and they are sending process servers to a more than 5 year old address as well as accusing me of not responding to their emails that they are sending to an email address that I have never used. They have my correct email address as well as my phone number. Their food is awful, and the current business manager, former "chef" can't even remember our conversations. My Mom became morbidly obese while living there. Every time I tried to join her for a meal it took close to an hour to get served and the food was mostly inedible, mostly due to over salting. Since high blood pressure is common in the elderly, how can they serve over salted food? Everything had way too much butter, too rich for me, I stopped eating there. Their business practices are extremely poor, and if they can find me and we do go to court, the judge will laugh at them and dismiss the case. I have everything documented. They are refusing to talk to me, to explain what is going on, saying to talk to their lawyers. They have sent me texts and emails to this effect while I am trying to resolve the issue without attorneys and court because the only winners in court are the attorneys and their billable hours. And they are in the "caring" business? Are these the kind of people you want caring for your loved ones?

L G

Sep 2024

via Google ↗ · Report

We just toured Ivy at Cerritos with our parents and were so impressed with the personnel and facility! Olga was so attentive and caring through the whole process. She heard our concerns and helped us all feel comfortable. Our parents ultimately decided that they wanted to remain in their home and start with caregivers but as things change in the future Ivy at Cerritos is at the top of the list!

Hannah Zeller

Aug 2024

via Google ↗ · Report

My mom moved into Ivy three months ago and I've already seen such a difference in her. She's doing exercise classes in the morning and finally eating three healthy meals a day. My husband and I eat there with her about once a week and the service is great. Martha the care director is amazing and so responsive whenever we have a question and great on advising us on her needs.

Paul Donahue

Apr 2024

via Google ↗ · Report

My Aunt has been living at Ivy Park at Cerritos for almost a year now and we could not be more grateful to the staff for taking such good care of her. We did a lot of research when we were looking for a retirement community for her and right away we were impressed with the warmth from the staff and how happy the residents there looked. Any time we have had a problem it gets fixed right away. My Aunt loves the food they serve in the dining room and that she has a menu to choose whatever she wants to eat. She has her group of friends there now where at home she was just by herself all day. They also have a nice big park where they have different bands that come and play.

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Frequently Asked Questions

What types of care does Ivy Park At Cerritos offer?

Ivy Park At Cerritos offers Assisted Living and Independent Living.

Where is Ivy Park At Cerritos located?

Ivy Park At Cerritos is located at 11000 New Falcon Way in Cerritos, California.

What do families say about Ivy Park At Cerritos?

Ivy Park At Cerritos carries a 4.2 out of 5 rating from 19 Google reviews. Most reviewers describe Ivy Park at Cerritos as a warm, well-staffed community where residents form friendships and enjoy activities and dining, with families praising the responsiveness of the care team. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Ivy Park At Cerritos?

Submit the Request Information form on this page, or contact Ivy Park At Cerritos directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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