Wanda Tenery
Jun 2026
My Uncle was under their care. They did not insert the catheter into him properly & it caused a horrible infection. I do not recommend this company at all for anyone or a dog.
Interim HealthCare of Temple
6428 S General Bruce Dr Ste A2.7(18 ratings)· Temple average: 4.2
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1 / 5Quick Facts
- Medicare quality
- 3.5 of 5 stars
- Medicare certified
- Since 1982
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Interim HealthCare of Temple are mixed, with several families praising specific nurses for compassionate, attentive care while others report serious problems with continuity of care and management responsiveness. The community's Google rating of 2.7 from 18 reviews reflects this split experience.
What reviewers praise
- Nurses praised for compassion and patience
- Responsive to texts, calls and questions
- Hospice staff described as knowledgeable and caring
- Home health aides called helpful and cheerful
What reviewers flag
- Several reviewers upset when favorite nurse was reassigned
- Management described as inconsiderate about care continuity
- One report of improper catheter insertion causing infection
- Overall Google rating is low at 2.7 of 5
AI-generated from reviews and community data.
Interim HealthCare of Temple is a home health agency serving Temple, Texas offering Home Health. Families rate it 2.7 out of 5 across 18 reviews.
About Interim HealthCare of Temple
Interim HealthCare of Temple is a home health and hospice provider serving patients in Temple, Texas. The agency offers care in patients' homes, ranging from routine home health services to comfort-focused hospice support.
Family experiences with the organization are deeply divided. Those who praise the service highlight individual nurses, Amber, Kat, Cher, and Donna, describing them as genuinely attentive, knowledgeable, patient, and emotionally present during vulnerable times. One family noted that their experience changed when a favored nurse was no longer assigned to their care, leading to significant distress. Another family cited a serious medical error involving catheter placement that resulted in infection, which they view as a reason to avoid the agency entirely.
Interim HealthCare of Temple holds a 2.7 out of 5 star rating based on 18 Google reviews. The wide spread in feedback, from one-star to five-star ratings, suggests that care quality may depend significantly on which staff members are assigned to a patient's case.
Types of Care at Interim HealthCare of Temple
Home Health
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Help Me ChooseReviews of Interim HealthCare of Temple
2.7overall · 18 ratings combined
2.7★ on Google (18)
Beatriz Hall
Dec 2025
Interim HealthCare and Hospice of Temple, TX was wonderful to my dad. Donna, his hospice nurse, cared for him with empathy, compassion and so much patience. She was responsive to texts, phone calls and questions. Donna, thank you for sharing your gift with us at a very difficult time.
Rene Arredondo
Sep 2025
Bring back Amber Gutierrez, my wife's nurse. Since my wife heard she was told Amber would no longer be my wife nurse she has been in tears, not eating because a person Marlena told her she would just discharge my wife since she was not accepting any other nurse. Since my wife has started with this company from Temple, she has seen multiple nurses and was not treated as well as she was with Amber. My wife lit up when Amber came around, but with others she wasn't so bubbly and high spirit. For Marlena to quickly take action to discharge my wife as yalls patient is very inconsiderate without trying to make it right. My wife better not get I'll from this change. She's gone through enough, and for Marlena to not care is showing you have the wrong ruthless staff. Change it!!!!!
Stephanie Arredondo
Sep 2025
I give a 5 ★ only for a certain nurse Amber. The care she provided the 1st time I met her was genuine. She took time to listen to my needs and was very knowledgeable with my questions and concerns. She's gentle with me and very passionate. Because of Amber, I continue the care with Interim! She's the best!! Addition to why I changed my 5 star to a 1. I received a call from Jennifer to inform me of her arrival to visit with me. I asked where my original nurse Amber was. She stated to me she went PRN and wouldn't be seeing me again. I stated back to Jennifer that I would drop them if Amber was not able to be my nurse. Jennifer response was OK, and the call ended. She gave me no hope or was concerned to find a solution to make a patient feel comfortable. This call just made me feel they have no care in the world. Its just a paycheck to her. Thanks for NOTHING!
Stacie Combs
May 2025
Interim, home health sent a staff to our house for my husband charles, for comfort care. Kat and Cher take care of my husband and they are absolutely. They're most wonderful girls in the world. They are knowledgeable They are caring They are prepared They are smart They are helpful They are fun and cheerful We love them, thank you so much. And thank them so much
Medicare Quality of Care
Interim HealthCare of Temple is a Medicare-certified home health agency (certified since 1982). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
What patients say
3.0 / 5 patient survey rating
- Would definitely recommend the agency73%US 79%
- Rated their overall care 9 or 10 out of 1075%US 85%
- Care was given in a professional way87%US 89%
- The team communicated well82%US 86%
- The team discussed medicines, pain and home safety84%US 82%
70 completed patient surveys, 26% response rate.
Hospital outcomes
- Discharged to the community79%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)11%US 11%Same as
How patients did
- Care started within 2 days of referral99%US 94%
- Patients got better at walking or moving around92%US 83%
- Patients got better at getting in and out of bed86%US 83%
- Patients got better at bathing90%US 86%
- Patients' breathing improved91%US 85%
- Patients got better at taking medications correctly89%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations66%US 61%
Service area
Interim HealthCare of Temple reports serving 56 ZIP codes, including Bryan, Killeen, Waco, Temple, College Station, Anderson, Bartlett, Belton, Brenham, Burlington and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 457247. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Interim HealthCare of Temple offer?
Interim HealthCare of Temple offers Home Health.
How much does Interim HealthCare of Temple cost?
Interim HealthCare of Temple has not published its pricing. For context, communities in Temple that publish rates start around $4,340 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Where is Interim HealthCare of Temple located?
Interim HealthCare of Temple is located at 6428 S General Bruce Dr Ste A in Temple, Texas.
What do families say about Interim HealthCare of Temple?
Interim HealthCare of Temple carries a 2.7 out of 5 rating from 18 Google reviews. Reviews for Interim HealthCare of Temple are mixed, with several families praising specific nurses for compassionate, attentive care while others report serious problems with continuity of care and management responsiveness. The community's Google rating of 2.7 from 18 reviews reflects this split experience. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Interim HealthCare of Temple?
Yes. Interim HealthCare of Temple is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
Do I need a referral to use Interim HealthCare of Temple?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Interim HealthCare of Temple?
Submit the Request Information form on this page, or contact Interim HealthCare of Temple directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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