Bruce Mitchell
Apr 2026
Great first vid it . I look forward to working with the home, healthcare nurse in the future
1 / 5Quick Facts
- Medicare quality
- 3.0 of 5 stars
- Medicare certified
- Since 1985
- Therapy Focus
- In-home physical therapy praised by clients
- Caregiver Frequency
- One caregiver visited client 4 times weekly
- Discharge Policy
- Services can end once patient no longer 'home-bound'
Home Health Compare
What Families Think
Interim HealthCare of Salem Roanoke provides in-home physical therapy, nursing, and caregiver support, with reviewers largely praising the physical therapists and long-term caregivers. However, one detailed account describes a breakdown in nursing continuity and communication around wound care and discharge.
The Good
- Physical therapists praised for skill and encouragement
- Caregiver provided consistent support for over a year
- Staff described as caring and accommodating
- Reviewers would recommend the PT team again
The Bad
- One report of inconsistent nursing care for wound treatment
- One account of being discharged without care transition
- One report of nurse assignment changed against patient's wishes
AI-generated from reviews and community data.
Interim HealthCare of Salem Roanoke is a home health agency serving Salem, Virginia offering Home Health. Families rate it 3.4 out of 5 across 12 reviews.
About Interim HealthCare of Salem Roanoke
Interim HealthCare of Salem Roanoke provides home health and hospice services in Salem, Virginia. The agency offers physical therapy, nursing care, and in-home caregiving for patients recovering from surgery, managing chronic conditions, or requiring end-of-life support.
Families report consistently positive experiences with physical therapy staff, describing therapists as knowledgeable, caring, and effective in guiding difficult recoveries. One family wrote, "They're very caring and are great with PT." Caregivers have earned praise for attentive, dependable service, one family noted a caregiver who visited four times weekly and performed excellently over the course of a year. However, reviews reveal inconsistency in nursing care quality; one patient experienced a problematic nurse assignment change that affected wound care.
With a 3.4 out of 5 Google rating based on 12 reviews, the agency shows strength in physical therapy and long-term caregiving relationships but appears to benefit from attention to continuity and consistency in nursing assignments.
Types of Care at Interim HealthCare of Salem Roanoke
Home Health
Amenities
Community Amenities
- 24-Hour Staff
- Medication Management
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Help Me ChooseReviews of Interim HealthCare of Salem Roanoke
3.4overall · 12 ratings combined
3.4★ on Google (12)
Kelly Shearer
Mar 2023
They are fabulous. Todd helped me so much after my hip replacement not only physically, but mentally. They’re very caring and are great with PT. Very accommodating and I’d have them come back anytime that I had surgery. Look no further… they’re #1 in my book for home healthcare!!!!
Ernie Stalnaker
Apr 2021
My experience with in-home PT was exceptional. Danielle was a exceptional Physical Therapist with the knowledge and ability to get me through a difficult recovery. Thoroughly enjoyed working with her.
Jim Normandy
Apr 2016
Interim Healthcare helped me out with my grandmother for over a year. The caregiver came to see my grandmother 4 times per week and took care of all of her needs. She did a wonderful job and I would fully recommend her and the company to anyone. Thanks for the great service! Jim
Kelly Peters
Oct 2015
This business was recommended to me by the physical rehab facility I was at for home health care. The PT department was great but the nursing care for my wound was awful. I had a great nurse from the get go and then she was switched on me when she was out sick. My new nurse was supposed to be temporary but then was made permanent against my wishes. My new nurse did not wrap my bandages correctly and did not listen to outside advice (I had directions from a specialist to pass along that she ignored). When I called the main office to ask for my original nurse back, I was told she would be out to see me at my next appointment. A week has passed and no one has come to see me. I called to office to be told that I had been discharged because I was no longer 'home-bound.' Thankfully I was changing my own bandages in the meantime and knew how to care for myself, but I hesitate to recommend any business that would discharge a patient whose wound was not healed without making sure they were getting the proper care elsewhere. Beware of this business and avoid if at all possible.
Medicare Quality of Care
Interim HealthCare of Salem Roanoke is a Medicare-certified home health agency (certified since 1985). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency77%US 79%
- Rated their overall care 9 or 10 out of 1086%US 85%
- Care was given in a professional way88%US 89%
- The team communicated well85%US 86%
- The team discussed medicines, pain and home safety82%US 82%
136 completed patient surveys, 25% response rate.
Hospital outcomes
- Discharged to the community88%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)7%US 11%Same as
How patients did
- Care started within 2 days of referral96%US 94%
- Patients got better at walking or moving around80%US 83%
- Patients got better at getting in and out of bed93%US 83%
- Patients got better at bathing85%US 86%
- Patients' breathing improved84%US 85%
- Patients got better at taking medications correctly83%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations71%US 61%
Service area
Interim HealthCare of Salem Roanoke reports serving 36 ZIP codes, including Roanoke, Lynchburg, Bent Mountain, Blue Ridge, Boones Mill, Buchanan, Callaway, Catawba, Christiansburg, Cloverdale and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 497022. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Interim HealthCare of Salem Roanoke offer?
Interim HealthCare of Salem Roanoke offers Home Health.
Where is Interim HealthCare of Salem Roanoke located?
Interim HealthCare of Salem Roanoke is located at 1013 E Main St in Salem, Virginia.
What do families say about Interim HealthCare of Salem Roanoke?
Interim HealthCare of Salem Roanoke provides in-home physical therapy, nursing, and caregiver support, with reviewers largely praising the physical therapists and long-term caregivers. However, one detailed account describes a breakdown in nursing continuity and communication around wound care and discharge.
Does Medicare cover care from Interim HealthCare of Salem Roanoke?
Yes. Interim HealthCare of Salem Roanoke is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
Do I need a referral to use Interim HealthCare of Salem Roanoke?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Interim HealthCare of Salem Roanoke?
Submit the Request Information form on this page to connect with Interim HealthCare of Salem Roanoke and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Interim HealthCare of Salem Roanoke? Claim this listing to update photos, pricing, and details. It's free.
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