MyLivingChoice

Interim HealthCare of Manchester

608 Chestnut St

3.9(17 ratings)· Manchester average: 4.3

Interim HealthCare of Manchester, photo 11 / 5

Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 1982

What Families Think

Reviewers largely describe positive experiences with individual home health therapists who provided skilled, encouraging rehab care after surgeries like knee replacement. One family reported a frustrating and disorganized intake process, with poor follow-up communication when trying to schedule urgent home therapy after a hospital discharge.

The Good

  • Physical therapists praised for skill and encouragement
  • Patients report faster-than-expected rehab progress
  • Staff described as punctual, knowledgeable, and reliable
  • One review highlights caring, respectful support for residents

The Bad

  • One report of disorganized scheduling and poor follow-up communication
  • No published pricing information available

AI-generated from reviews and community data.

Interim HealthCare of Manchester is a home health agency serving Manchester, New Hampshire offering Home Health. Families rate it 3.9 out of 5 across 17 reviews.

About Interim HealthCare of Manchester

Interim HealthCare of Manchester is a home health and hospice provider serving Manchester, New Hampshire. The agency specializes in in-home physical therapy and rehabilitation following surgery, as well as hospice and palliative care services.

Families consistently praise individual clinicians for their clinical skill and interpersonal warmth. Multiple patients recovering from knee replacement highlighted therapists who brought encouragement, humor, and genuine care to their recovery, with one family noting their therapist "got me to a level that I didn't expect." Caregivers also mentioned nursing staff who are thorough, empathetic, and respectful with both residents and colleagues. Administrative staff have been described as helpful and responsive during intake calls.

A point of concern in one review involved delays in scheduling follow-up care shortly after hospital discharge, when continuity was particularly important. The agency holds a 3.9 out of 5 rating across 17 Google reviews, reflecting strong appreciation for its people paired with some variability in operational responsiveness.

Types of Care at Interim HealthCare of Manchester

Home Health

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Reviews of Interim HealthCare of Manchester

3.9overall · 17 ratings combined

3.9★ on Google (17)

Melynda Coleman-Robb

Nov 2025

via Google

I have had the pleasure of working with a Liz in our facility twice. Each time Liz was thorough with all the charting for the floor. She worked with a med tech, since there isn't things I can do I tried to help her so it allowed her enough time to get everything done. She was extremely pleasant, kind, empathetic, caring and respectful to all the residents. She was very respectful with staff and was not afraid to ask questions or get tips on what could help make her shift go smooth for her and the residents. Thank you for being so kind and taking such great care of our residents. It truly means so much to us and their families.

Cheryl DuVarney

Sep 2025

via Google

I had total knee replacement 2 weeks ago and I had Anthony for my in home rehab care. He was amazing. He was positive, encouraging and so very knowledgeable. He answered all of my questions regarding my progress, as well as my physical concerns and my rehab goals. I am ahead of schedule in my rehab progress and I need to include Anthony in this achievement. He always came on time and as scheduled. Thank you for such great care!

Christine Row

May 2025

via Google

Tried to use this home healthcare agency after my daughter finished an acute rehab stay after a major surgery. Was called by the office on the day of her discharge (a Saturday) and told that I'd get a call early Monday to schedule her intake. My daughter really needed immediate home therapy to not lose the gains she had made while inpatient. However, I had to call the office as it neared lunchtime on Monday, and her case manager said she hadn't been told to contact us and she thought we had "moved on." So I guess if I hadn't reached out we would have been left waiting for who knows how long... The case manager was kind enough to drop by right away, but later I also had to call the main line to see if the therapists (PT/OT) were actually going to call to schedule with us. Can't really speak to the quality of their therapists, but just be aware that you'll need to be on top of things from an admin perspective because they seem very disorganized and easily let people fall through the cracks. We ended up going with another Rehab agency that was more appropriate for my daughter's care, and actually schedules farther in advance than the night before (because some of us have other appointments to manage in our lives). Sadly, their office didn't communicate this to all their providers, as the PT called to try and schedule several hours later.

Reese Bassett

Apr 2025

via Google

I recently had a Total Knee Replacement. I was fortunate enough to have Bart as my home care PT. Even on days when I was not very motivated and a little low Bart brought energy and humor to my day. He worked hard with me and got me to a level that I didn't expect. My outpatient PT was very surprised when I went through my intake eval after Bart had left. Thank you Bart for your friendship and for your love of my dogs. We will all miss you! Reese

Diane Hebert

Mar 2025

via Google

I had the pleasure of having Bart as my home therapist following my recent knee replacement! He was pleasant, informative, helpful and has a great sense of humor! Thank you Bart for all your assistance in getting me where I needed to be! Also my initial call from Lisa was great. She was helpful and was able to answer a few questions that I had prior to my surgery!!

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Medicare Quality of Care

Interim HealthCare of Manchester is a Medicare-certified home health agency (certified since 1982). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency84%US 79%
  • Rated their overall care 9 or 10 out of 1088%US 85%
  • Care was given in a professional way90%US 89%
  • The team communicated well89%US 86%
  • The team discussed medicines, pain and home safety82%US 82%

312 completed patient surveys, 33% response rate.

Hospital outcomes

  • Discharged to the community92%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)7%US 11%Better than

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around88%US 83%
  • Patients got better at getting in and out of bed90%US 83%
  • Patients got better at bathing88%US 86%
  • Patients' breathing improved90%US 85%
  • Patients got better at taking medications correctly83%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations85%US 61%

Service area

Interim HealthCare of Manchester reports serving 254 ZIP codes, including Manchester, Nashua, Portland, Rochester, Auburn, Concord, Franklin, Greenfield, Haverhill, Litchfield and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 307049. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Interim HealthCare of Manchester offer?

Interim HealthCare of Manchester offers Home Health.

Where is Interim HealthCare of Manchester located?

Interim HealthCare of Manchester is located at 608 Chestnut St in Manchester, New Hampshire.

What do families say about Interim HealthCare of Manchester?

Reviewers largely describe positive experiences with individual home health therapists who provided skilled, encouraging rehab care after surgeries like knee replacement. One family reported a frustrating and disorganized intake process, with poor follow-up communication when trying to schedule urgent home therapy after a hospital discharge.

Does Medicare cover care from Interim HealthCare of Manchester?

Yes. Interim HealthCare of Manchester is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use Interim HealthCare of Manchester?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Interim HealthCare of Manchester?

Submit the Request Information form on this page to connect with Interim HealthCare of Manchester and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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