MyLivingChoice

Integrity Healthcare of Carbondale

120 North Tower Road

3.2(32 ratings)

Integrity Healthcare of Carbondale — photo 11 / 4

Quick Facts

Total units
131
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
131
Specialized Care Unit
Dedicated wing for traumatic brain injury patients
Rehabilitation Stays
Offers short-term rehab after strokes or surgery
Corporate Structure
Part of a multi-facility Illinois operator network

What Families Think

Reviews for Integrity Healthcare of Carbondale are sharply split: some families describe caring staff, successful rehab stays, and a specialized brain-injury unit, while others report serious neglect, understaffing, and unsanitary conditions. The wide range of ratings suggests care quality may vary significantly by department, shift, or timing of the stay.

The Good

  • Staff described as caring and compassionate by several reviewers
  • Positive rehab outcomes reported after strokes/surgery
  • Specialized traumatic brain injury unit praised as 'top notch'
  • Ongoing building and room renovations noted by reviewers
  • Active resident activities and community involvement mentioned

The Bad

  • Multiple reports of neglect, including unanswered call lights and unsanitary conditions
  • One detailed report of bugs, soiled walls, and mishandled medications at discharge
  • One reviewer described doctors' orders being repeatedly ignored post-surgery
  • Serious allegations of corporate financial mismanagement and unpaid legal judgments

AI-generated from reviews and community data.

About Integrity Healthcare of Carbondale

Integrity Healthcare of Carbondale is a skilled nursing / long term care community in Carbondale, Illinois. The community is licensed for up to 131 residents.

Families rate Integrity Healthcare of Carbondale 3.2 out of 5 based on 32 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.2overall · 32 ratings combined

3.2★ on Google (32)

Kurtis Suddath

Jun 2026

via Google

They need to shut down all their nursing homes somebody needs to file a lawsuit

Laura Reams

Jan 2026

via Google

Unprofessional care. Had to give management the exact same doctors orders at least 4 times post surgery before the staff even came close to following orders when my grandmother was there. One "plump" nurse even stepped on wounded foot.

Dan Petrie

Nov 2025

via Google

Integrity Healthcare Communities the absolute shadiest company I’ve ever done business with. They booked our staff for 3 straight months in all buildings and racked up over 500k in staff and sold their buildings for $10 played the shell game and ran from us for 4 years. We received judgements in February. Almost bankrupted our company. There is nothing integrity about this company and I hope no resident ever steps foot into those buildings ever again. The shell game doesn’t mean you’re not guilty it means you just played dirty. They also were sued by a resident and she was issued a judgement in almost 500k from One of their buildings and they didn’t pay her either. But here they are operating multiple buildings in Illinois, under a different LLC. Scam artists.

LeAnne Kilman

Feb 2024

via Google

It is disgusting. So dirty and smelly. I wouldn't put my enemy in there. It's like walking into a nightmare. Go see for yourself. This place needs to be shut down. The owner is not spending money on the patients. How awful. My heart breaks for those poor people. The owner should be ashamed.

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Frequently Asked Questions

What types of care does Integrity Healthcare of Carbondale offer?

Integrity Healthcare of Carbondale offers Skilled Nursing / Long Term Care.

Where is Integrity Healthcare of Carbondale located?

Integrity Healthcare of Carbondale is located at 120 North Tower Road in Carbondale, Illinois.

What do families say about Integrity Healthcare of Carbondale?

Reviews for Integrity Healthcare of Carbondale are sharply split: some families describe caring staff, successful rehab stays, and a specialized brain-injury unit, while others report serious neglect, understaffing, and unsanitary conditions. The wide range of ratings suggests care quality may vary significantly by department, shift, or timing of the stay.

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