Savannah Mirelez
Jul 2026
If I could give 0 stars I would ! They mistreat there residents and only care about money, don’t even give there employees overtime, have left residents alone with no caregiver or nurse with no care in the world.
iCare Home Health Care Agency
4901 E Dry Creek Rd Ste G602.6(5 ratings)· Centennial average: 4.5
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Quick Facts
- Medicare quality
- 2.0 of 5 stars
- Medicare certified
- Since 2021
- Pediatric care
- Offers pediatric home health services
- Therapy disciplines
- Provides PT, OT, ST, RN, and LPN services
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for iCare Home Health Care Agency are sharply divided: some families praise strong physical and occupational therapy outcomes, while others report serious lapses in communication and reliability, including a resident left without a caregiver. With only five reviews and a 2.6 rating, experiences appear to vary widely by clinician and case.
What reviewers praise
- Physical therapy praised after hip replacement recovery
- Wide range of skilled services: PT, OT, ST, RN
- Pediatric home health services offered
- One reviewer called staff 'amazing' and 'outstanding'
What reviewers flag
- One report of a resident left alone with no caregiver
- One report of a therapist failing to communicate care changes to family
- One report of staff arriving without confirmed appointments
- Only 5 Google reviews with a low 2.6 average rating
AI-generated from reviews and community data.
iCare Home Health Care Agency is a home health agency serving Centennial, Colorado offering Home Health. Families rate it 2.6 out of 5 across 5 reviews.
About iCare Home Health Care Agency
iCare Home Health Care Agency is a Medicare-certified home health agency serving clients in their homes in Centennial, Colorado since 2021. The agency offers skilled nursing, physical therapy, occupational therapy, speech therapy, and home health aide visits.
The agency has a CMS quality star rating of 2.0 of 5 stars. Reviews are mixed, with some families reporting excellent care and successful recovery experiences, while others cite concerns about scheduling reliability, communication, and care coordination. One reviewer noted difficulty with unconfirmed appointments that conflicted with clients' medical appointments; another reported positive experiences across multiple therapy disciplines.
Types of Care at iCare Home Health Care Agency
Home Health
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Help Me ChooseReviews of iCare Home Health Care Agency
2.6overall · 5 ratings combined
2.6★ on Google (5)
Amy Harry
Oct 2025
An occupational therapist named Casey from iCare saw my mother a number of times. After seeing her either in August or early September, her visit notes stated that OT wouldn't help her because she was having cognitive impairment to the point where she wasn't remembering to do safety behaviors. But I only found this out late October, when the assisted living facility showed me the notes in a meeting (Rocky Mountain Assisted Living also failed to communicate this information to me in a timely manner). I called to talk to this therapist to find out why she didn't say anything to me, as it is rather important. She said she had texted me, but the text she sent only said this: "Hi I saw your family member and she doesn't need more OT. I let provider's office know." Seems to me that like this borders on malpractice. Awful occupational therapist, awful company.
Llama
May 2025
They worst on working with clients. They would just stop by with no appointments confirmed. They don't get that their clients have doctor appointments that are confirmed and they need to get to. How rude to be mad that a client has doctors than drop the clients because of them going to doctors. Worthless company.
Elijah Curry
Oct 2023
If you are in need of a Home Health Care Company, this is your place to be. They have an amazing outstanding staff that assist with your needs and offers tremendous services such as skilled and non-skilled services. PT, OT, ST, RN, LPN, etc. They have helped me so much and helped me get back to where I need in life. I have never come across an amazing home health care company until now, and I am so thankful for all the clinicians who helped and assisted me when in need. They offer even to pediatric services as well, which I think is tremendous, especially as this is for everyone, no just specifics. I will definitely recommend this to family, friends, and everyone else I can think of. Please try them out. They won't disappoint you. Thank you, iCare Home Health Agency, for all you do!
Billy
Nov 2022
This is my second time using this company. I’ve had both my hips replaced and they provided my physical therapy. Excellent care and people. I would highly recommend.
Medicare Quality of Care
iCare Home Health Care Agency is a Medicare-certified home health agency (certified since 2021). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Home health aide
What patients say
2.0 / 5 patient survey rating
- Would definitely recommend the agency74%US 79%
- Rated their overall care 9 or 10 out of 1073%US 85%
- Care was given in a professional way85%US 89%
- The team communicated well76%US 86%
- The team discussed medicines, pain and home safety70%US 82%
124 completed patient surveys, 17% response rate.
Hospital outcomes
- Discharged to the community76%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)10%US 11%Same as
How patients did
- Care started within 2 days of referral97%US 94%
- Patients got better at walking or moving around56%US 83%
- Patients got better at getting in and out of bed55%US 83%
- Patients got better at bathing62%US 86%
- Patients' breathing improved82%US 85%
- Patients got better at taking medications correctly44%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)1%US 0%
- Discharge function score met or exceeded expectations42%US 61%
Service area
iCare Home Health Care Agency reports serving 87 ZIP codes, including Denver, Aurora, Littleton, Arvada, Englewood, Broomfield, Castle Rock, Brighton, Golden, Parker and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 067595. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does iCare Home Health Care Agency offer?
iCare Home Health Care Agency offers Home Health.
How much does iCare Home Health Care Agency cost?
iCare Home Health Care Agency has not published its pricing. For context, communities in Centennial that publish rates start around $5,975 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Where is iCare Home Health Care Agency located?
iCare Home Health Care Agency is located at 4901 E Dry Creek Rd Ste G60 in Centennial, Colorado.
What do families say about iCare Home Health Care Agency?
iCare Home Health Care Agency carries a 2.6 out of 5 rating from 5 Google reviews. Reviews for iCare Home Health Care Agency are sharply divided: some families praise strong physical and occupational therapy outcomes, while others report serious lapses in communication and reliability, including a resident left without a caregiver. With only five reviews and a 2.6 rating, experiences appear to vary widely by clinician and case. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from iCare Home Health Care Agency?
Yes. iCare Home Health Care Agency is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.0 out of 5 stars.
Do I need a referral to use iCare Home Health Care Agency?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit iCare Home Health Care Agency?
Submit the Request Information form on this page, or contact iCare Home Health Care Agency directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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