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Human Touch Home Health - Falls Church

113 Park Ave #300

4.6(36 ratings)· Falls Church average: 4.6

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Human Touch Home Health - Falls Church, photo 1

Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 1998
Accreditation
Medicare-certified and Joint Commission-accredited agency
Founded
Operating as home health provider since 1997

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviewers consistently praise Human Touch's in-home physical and occupational therapists for helping patients regain mobility after surgery or rehab, and for clear communication about scheduling and progress. Nearly all feedback is positive, with families specifically naming therapists like Aaron, Joe, and Juanita for going above and beyond.

What reviewers praise

  • Skilled in-home physical therapy for post-surgery recovery
  • Occupational therapists help with stairs and daily mobility
  • Responsive, timely communication about visits and progress
  • Therapists praised by name for attentiveness and effort
  • Works well with patients recovering from hip replacement or rehab

What reviewers flag

  • One report of a therapist inattentive while assisting a dementia patient

AI-generated from reviews and community data.

Human Touch Home Health - Falls Church is a home health agency serving Falls Church, Virginia offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and On-Site Nurse (RN). Families rate it 4.6 out of 5 across 36 reviews.

About Human Touch Home Health - Falls Church

Human Touch Home Health is a Medicare-certified home health agency serving Falls Church since 2008. The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.

Reviewers consistently praised the clinical staff for their expertise and responsiveness. Families reported that therapists communicated well about scheduling and progress, and helped patients regain mobility and strength after surgery or rehabilitation. One reviewer noted the team's attentiveness to a patient's needs, including those related to memory challenges. The CMS quality rating for this agency is 2.0 of 5 stars.

Types of Care at Human Touch Home Health - Falls Church

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • On-Site Nurse (RN)

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Reviews of Human Touch Home Health - Falls Church

4.6overall · 36 ratings combined

4.6★ on Google (36)

Louise Veatch

Jul 2026

via Google ↗

I am happy to give Human Touch a review. I thank my primary care Doctor at Kaiser for recommending in home PT. I looked forward to working with Lena at each session. I was made aware of different exercises to help my mobility. I continue to repeat some exercises daily along with stair climbing, etc. Best regards. Louise Veatch

Sheri

Mar 2026

via Google ↗

My mother got great service from the Human Touch therapy team (except one guy who was on his iPad while my mom did her exercises. She would lose count due to her dementia and despite him knowing this, he didn’t count out loud with her). The team were great about communicating with me regarding arrival dates and times and her progress. Special thanks to Juanita, the OT. She went above and beyond.

Lawrence White

Mar 2026

via Google ↗

Human touch worked with my dad (John white) when he was released from rehab. Joe was his physical therapist. Joe was able to work with him on his balance and his ability to walk around the house. We had worked with Human Touch and Joe previously. We were so happy to be able to work with him again. Juanita was my dad's occupational therapist. She was able to help him navigate the stairs in our home. She did a great job. We will definitely choose Human touch again if we are in need of their services. They did an excellent job with my dad.

Natalia Megas

Mar 2026

via Google ↗

Aaron and the team at Human Touch have been nothing but short of extraordinary. From the everyday interactions to the occasional outreach, they are always responsive and ready to serve, help, and answer any questions! I was very happy with them.

Lisa Rosser

Mar 2026

via Google ↗

Aaron was a great in-home physical therapist. Helped me quickly regain strength and flexibility in my hip after replacement surgery. Great communicator and on time for appointments.

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Medicare Quality of Care

Human Touch Home Health - Falls Church is a Medicare-certified home health agency (certified since 1998). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

3.0 / 5 patient survey rating

  • Would definitely recommend the agency81%US 79%
  • Rated their overall care 9 or 10 out of 1082%US 85%
  • Care was given in a professional way90%US 89%
  • The team communicated well88%US 86%
  • The team discussed medicines, pain and home safety73%US 82%

83 completed patient surveys, 21% response rate.

Hospital outcomes

  • Discharged to the community89%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)8%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around81%US 83%
  • Patients got better at getting in and out of bed87%US 83%
  • Patients got better at bathing89%US 86%
  • Patients' breathing improved99%US 85%
  • Patients got better at taking medications correctly86%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations80%US 61%

Service area

Human Touch Home Health - Falls Church reports serving 81 ZIP codes, including Alexandria, Arlington, Falls Church, Fairfax, Manassas, Springfield, Reston, Sterling, Vienna, Woodbridge and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 497552. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Human Touch Home Health - Falls Church offer?

Human Touch Home Health - Falls Church offers Home Health.

Where is Human Touch Home Health - Falls Church located?

Human Touch Home Health - Falls Church is located at 113 Park Ave #300 in Falls Church, Virginia.

What do families say about Human Touch Home Health - Falls Church?

Reviewers consistently praise Human Touch's in-home physical and occupational therapists for helping patients regain mobility after surgery or rehab, and for clear communication about scheduling and progress. Nearly all feedback is positive, with families specifically naming therapists like Aaron, Joe, and Juanita for going above and beyond.

Does Medicare cover care from Human Touch Home Health - Falls Church?

Yes. Human Touch Home Health - Falls Church is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use Human Touch Home Health - Falls Church?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Human Touch Home Health - Falls Church?

Submit the Request Information form on this page, or contact Human Touch Home Health - Falls Church directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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