Frances Welch
Jul 2026
Office not fair crystal! Her way or the hwy .
Human Touch Home Health Care
1008 W Abriendo Ave2.3(12 ratings)· Pueblo average: 4.1
Own this agency? Update your listing · Marketing for operators
1 / 2Quick Facts
- Medicare quality
- 2.0 of 5 stars
- Medicare certified
- Since 2011
- Therapy services offered
- Offers speech, occupational, and physical therapy
- Non-medical care options
- Also provides personal care, companion, homemaker services
- Care navigation support
- Social workers help with healthcare administration and finances
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Human Touch Home Health Care are sharply mixed: some families praise specific caregivers and describe a helpful, responsive team, while others report missed appointments, poor scheduling, and staff who didn't follow through on care plans. The overall Google rating is low, reflecting this inconsistency in service delivery.
What reviewers praise
- Specific caregivers praised by name as helpful
- Quick response when family needed medical assistance
- Offers both medical and non-medical home care
- Rehabilitation therapies available to aid mobility
What reviewers flag
- Multiple reports of missed or no-show appointments
- One report of nurse not completing basic tasks like med planners
- Communication issues around scheduling and referrals
- Low overall Google rating from a small review pool
AI-generated from reviews and community data.
Human Touch Home Health Care is a home health agency serving Pueblo, Colorado offering Home Health. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 2.3 out of 5 across 12 reviews.
About Human Touch Home Health Care
Human Touch Home Health Care in Pueblo, Colorado provides both medical and non-medical home health services. Medical home health care includes services prescribed by a physician and administered by nurses, home health aides, certified nursing assistants, licensed vocational nurses, or doctors.
The company offers speech, occupational, and physical therapies to help patients regain mobility through a range of rehabilitation services and consultation. Non-medical home care services include personal care, companion care, homemaker services, and custodial care designed to make life more comfortable.
Healthcare social workers on the team help patients navigate healthcare administration and financial matters related to illness or injury. Human Touch Home Health Care emphasizes personalized solutions tailored to each individual's specific needs, with a team of experts available to assist throughout the care process.
The company prioritizes client satisfaction and responsive, timely assistance for healthcare needs. They maintain strict confidentiality protocols and security measures to safeguard sensitive information.
Types of Care at Human Touch Home Health Care
Home Health
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Medication Management
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free for families.
Help Me ChooseReviews of Human Touch Home Health Care
2.3overall · 12 ratings combined
2.3★ on Google (12)
Kathryn Weekes
Jan 2026
This company is a good company. They helped with me with a good caregiver. I'm happy with the way I've been treated so far. So I have no complaints. The young lady Kristin came out and she was really nice and she was a s a big help.
Julie Sperry
Jan 2025
My nurse seems like she really doesn't have time for me. She hasn't filled my med planner for a month.i like my weekend nurse. But what's the point of having the one doing the week when she doesn't do what I need her to do. The one I had didn't want to do what was needed to be done. They are lazy.
Alina Aero
Dec 2022
First they book an appointment and no one shows up. I called and they had no answers and said they'll call the next day. Got the call and they were all over the place. First they said I needed a different doctor to send the referral than called again saying that they couldn't see me. Instead of telling me the truth from the beginning they kept making excuses. They just waste your time.
Lori Manzanares
Mar 2017
Working with Kaitlan Holly and the Human Touch Health Care team has been such a rewarding experience. My grandmother had a fall early this year and we were in need of some medical assistance. Kaitlan was quick to offer her help and services and has been so much help throughout this whole process. The Human Touch team has been such a breath of fresh air and they are always offering to do more than what was expected of them. They are all very helpful, supportive and very professional in every way. I would definitely recommend Human Touch Home Health Care to anyone who is in need and looking for an Exceptional Home Health Care Team....
Medicare Quality of Care
Human Touch Home Health Care is a Medicare-certified home health agency (certified since 2011). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Home health aide
What patients say
- Would definitely recommend the agency68%US 79%
- Rated their overall care 9 or 10 out of 10100%US 85%
- Care was given in a professional way62%US 89%
- The team communicated well61%US 86%
- The team discussed medicines, pain and home safety88%US 82%
4 completed patient surveys, 33% response rate.
Hospital outcomes
- Discharged to the community80%US 80%Same as
How patients did
- Care started within 2 days of referral57%US 94%
- Patients got better at walking or moving around78%US 83%
- Patients got better at getting in and out of bed76%US 83%
- Patients got better at bathing80%US 86%
- Patients' breathing improved85%US 85%
- Patients got better at taking medications correctly46%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)3%US 0%
- Discharge function score met or exceeded expectations73%US 61%
Service area
Human Touch Home Health Care reports serving 7 ZIP codes, including Pueblo. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 067494. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Human Touch Home Health Care offer?
Human Touch Home Health Care offers Home Health.
Where is Human Touch Home Health Care located?
Human Touch Home Health Care is located at 1008 W Abriendo Ave in Pueblo, Colorado.
What do families say about Human Touch Home Health Care?
Human Touch Home Health Care carries a 2.3 out of 5 rating from 12 Google reviews. Reviews for Human Touch Home Health Care are sharply mixed: some families praise specific caregivers and describe a helpful, responsive team, while others report missed appointments, poor scheduling, and staff who didn't follow through on care plans. The overall Google rating is low, reflecting this inconsistency in service delivery. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Human Touch Home Health Care?
Yes. Human Touch Home Health Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.0 out of 5 stars.
Do I need a referral to use Human Touch Home Health Care?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Human Touch Home Health Care?
Submit the Request Information form on this page, or contact Human Touch Home Health Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Human Touch Home Health Care? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Pueblo.
PartnerPueblo Regent | Sky Active Living
Pueblo, Colorado3.4 mi
4.4(93)
Assisted LivingIndependent Living
Sharmar Village Senior Care Community
Pueblo, Colorado0.3 mi
4.3(50)
Assisted LivingSkilled Nursing / Long Term Care
Golden Gate Manor I
Pueblo, Colorado0.4 mi
Assisted Living
Solange at Citadel
Pueblo, Colorado0.8 mi
3.7(3)
Assisted Living
Golden View
Pueblo, Colorado1.1 mi
3(2)
Assisted Living
Greenwood Manor
Pueblo, Colorado1.2 mi
Assisted Living