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Horizon Valley Home Health Care, Inc.

28991 Old Town Front Street, Suites 203, 205 & 207

4.2(48 ratings)· Temecula average: 4.6

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Horizon Valley Home Health Care, Inc.

Quick Facts

Medicare quality
5.0 of 5 stars

Home Health Compare

Medicare certified
Since 2002
Ownership
Privately owned, Medicare-certified since 2012
Therapy services
Physical, occupational and speech therapy delivered at home
Medicare quality rating
Medicare quality of care rating is 1.0 of 5

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families who left Google reviews mostly describe kind, hands-on caregivers and helpful office staff, with a 4.2 average from 48 ratings. One reviewer reported a poor experience with an assigned nurse, and Medicare's quality rating for the agency is 1.0 out of 5 stars.

What reviewers praise

  • Reviewers praise caring, hands-on home health aides
  • Therapists described as passionate and encouraging
  • Director helped smooth a hospital-to-home transition
  • Staff explained medication administration clearly
  • Offers nursing, therapy, social work and aide visits

What reviewers flag

  • Medicare rates patient care quality 1.0 out of 5 stars
  • One report of a nurse who was dismissive and uncaring
  • One family reported miscommunication around hospital discharge before the director stepped in
  • No published pricing

AI-generated from reviews and community data.

Horizon Valley Home Health Care, Inc. is a home health agency serving Temecula, California offering Home Health. Families rate it 4.2 out of 5 across 48 reviews.

About Horizon Valley Home Health Care, Inc.

Horizon Valley Home Health Care, Inc. is a Medicare-certified home health agency serving Temecula, CA and has been Medicare certified since 2012. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at Horizon Valley Home Health Care, Inc. 1.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Horizon Valley Home Health Care, Inc.

Home Health

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Reviews of Horizon Valley Home Health Care, Inc.

4.2overall · 48 ratings combined

4.2★ on Google (48)

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Kent Larsen

Aug 2026

via Google ↗ · Report

I was recently a patient there. No longer as today. I been with them approx 1year and half. I do not recommend this place at all. Horrible care. They don't communicate with u, constantly loosing my Dr orders, I was constantly following up with them. They took to long scheduling my lab orders. When I call there I get staff saying different information on the same subject. I had one staff member completely lie about a problem I had.There office is a mess. I been waiting for 2 months for pt. I finally had to call again following up. I DO NOT RECOMMEND THIS PLACE.

Ketema Seifu

May 2026

via Google ↗ · Report

Elisha for Pt. Seifu was very nice and fully explained how to administer the medications. We really appreciated her patient care.

Leslie Gardener

Mar 2026

via Google ↗ · Report

Can't stand it there. Yeah I think we had that worker Marcelle Turner. If you see her walk the other way.

Roberto Mirada

Mar 2026

via Google ↗ · Report

If only there was an option to leave a negative star. This facility seemed like a decent place to help my mom so we tried it for a while. The care was acceptable until we were dealing with the nurse Marcelle Turner. She told everyone she was a nurse but she was only an LVN. She had no compassion, judgmental, and did not listen to myself or my mother. She overall just had a disgusting attitude and pushed us to get help somewhere else. This is our story, what happened with us. Maybe you will have a better experience. Just please pray you don't get Marcelle Turner assigned to you!

Kris Miller

Dec 2025

via Google ↗ · Report

This is such a truly wonderful group of people—so kind, so genuine, and so deeply caring about their patients. Sherry in HR walked with me through a very frightening moment and made me feel seen, safe, and supported. What she offered was far beyond a job description… it was pure goodness and a beautiful heart in action. Thank you all for your kindness, your compassion, and the love you pour into what you do. :)

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Medicare Quality of Care

Horizon Valley Home Health Care, Inc. is a Medicare-certified home health agency (certified since 2002). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

5.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

3.0 / 5 patient survey rating

  • Would definitely recommend the agency76%US 79%
  • Rated their overall care 9 or 10 out of 1079%US 85%
  • Care was given in a professional way86%US 89%
  • The team communicated well85%US 86%
  • The team discussed medicines, pain and home safety77%US 82%

109 completed patient surveys, 19% response rate.

Hospital outcomes

  • Discharged to the community93%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)8%US 11%Better than

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around100%US 83%
  • Patients got better at getting in and out of bed95%US 83%
  • Patients got better at bathing100%US 86%
  • Patients' breathing improved100%US 85%
  • Patients got better at taking medications correctly94%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations82%US 61%

Service area

Horizon Valley Home Health Care, Inc. reports serving 53 ZIP codes, including Corona, Riverside, Moreno Valley, Temecula, Hemet, Murrieta, San Jacinto, Fallbrook, Lake Elsinore, Perris and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 058146. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Horizon Valley Home Health Care, Inc. offer?

Horizon Valley Home Health Care, Inc. offers Home Health.

How much does Horizon Valley Home Health Care, Inc. cost?

Horizon Valley Home Health Care, Inc. has not published its pricing. For context, communities in Temecula that publish rates start around $3,279 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Horizon Valley Home Health Care, Inc. located?

Horizon Valley Home Health Care, Inc. is located at 28991 Old Town Front Street, Suites 203, 205 & 207 in Temecula, California.

What do families say about Horizon Valley Home Health Care, Inc.?

Horizon Valley Home Health Care, Inc. carries a 4.2 out of 5 rating from 48 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Horizon Valley Home Health Care, Inc.?

Yes. Horizon Valley Home Health Care, Inc. is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 5.0 out of 5 stars.

Do I need a referral to use Horizon Valley Home Health Care, Inc.?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Horizon Valley Home Health Care, Inc.?

Submit the Request Information form on this page, or contact Horizon Valley Home Health Care, Inc. directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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