MyLivingChoice

Horizon Home Health

11 E 200 N St 2nd floor

4.4(7 ratings)· Orem average: 4.5

Horizon Home Health, photo 1

Quick Facts

Medicare quality
1.5 of 5 stars

Home Health Compare

Medicare certified
Since 2008
Care team
Includes chaplain and massage therapist
Therapy services
In-home physical therapy for post-surgery recovery

What Families Think

Families describe Horizon Home Health, a home health and hospice provider in Orem, Utah, as attentive and skilled, with particular praise for nursing, physical therapy, and support staff. Reviewers highlight strong bedside manner, broad insurance acceptance, and additional support like chaplain and massage therapy services. All available reviews are highly positive, with no complaints noted.

The Good

  • Praised for strong bedside manner and attentiveness
  • Knowledgeable nurses, aides, and physical therapists
  • Accepts nearly every insurance plan in Utah
  • In-home physical therapy helped with post-surgery recovery
  • Chaplain and massage therapist included on care team
  • Decades of experience noted by reviewers

AI-generated from reviews and community data.

Horizon Home Health is a home health agency serving Orem, Utah offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.4 out of 5 across 7 reviews.

About Horizon Home Health

Horizon Home Health is a home health and hospice provider serving Orem, Utah. They offer physical therapy, nursing care, aide services, massage therapy, and chaplain support delivered directly in patients' homes.

Families consistently praise the clinical expertise and genuine compassion of Horizon's staff. Patients recovering from surgery noted how physical therapists provided both challenging rehabilitation and sustained encouragement. One family described a care coordinator as "genuinely interested in the long term progress of his patients and has amazing bedside manner." Another wrote that staff members "go above and beyond time and time again," while a hospice family called the full team of nurses, aides, therapists, and chaplain "our angels." Families also highlight the agency's broad insurance acceptance across Utah.

Horizon Home Health holds a 4.4 out of 5 Google rating based on 7 family reviews, all of which were five-star ratings.

Types of Care at Horizon Home Health

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Horizon Home Health

4.4overall · 7 ratings combined

4.4★ on Google (7)

Bryce Barney

Jun 2023

via Google

Great staff, decades of experience and they take nearly every insurance in Utah. I have seen them take care of loved ones and have seen them go above and beyond time and time again. Great group of nurses, aides and physical therapists.

Dominic Williams (D)

Jan 2023

via Google

The staff is very knowledgeable of all that they do. I would recommend this agency to all my family and friends.

Lacy Clawson

Jan 2023

via Google

Horizon Has been amazing with my mothers care. Vic is genuinely interested in the long term progress of his patients and has amazing bedside manor. I HIGHLY recomend them, your family will be in great care.

Eve E Nelson

Jan 2023

via Google

I had back surgery in May and was very nervous about the healing process. Horizon came to my home and I had Physical Therapy from Johnathan in my home until I was ready to do out patient with him as well. The physical therapy was hard but I know it helped me get more strength and flexibility that I didn't have before. Without help and encouragement from Horizon Home Health and Jonathan I know wouldn't be where I am today. I will defiantly will you Horizon Home Health again!! Thank you for helping me get better faster.

Angela Skabelund

Nov 2018

via Google

Thank you especially Rosemary W took fabulous care of my Mother and me as well. The team of nurses, aids, massage therapist, and Chaplain are our angels. I can't thank them enough and miss them everyday.

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Horizon Home Health, never sold or shared.

Medicare Quality of Care

Horizon Home Health is a Medicare-certified home health agency (certified since 2008). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

1.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

Hospital outcomes

  • Discharged to the community88%US 80%Same as
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)9%US 11%Same as

How patients did

  • Care started within 2 days of referral88%US 94%
  • Patients got better at walking or moving around52%US 83%
  • Patients got better at getting in and out of bed69%US 83%
  • Patients got better at bathing63%US 86%
  • Patients' breathing improved53%US 85%
  • Patients got better at taking medications correctly72%US 81%
  • Patients who had a fall with major injury (lower is better)3%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations25%US 61%

Service area

Horizon Home Health reports serving 14 ZIP codes, including Orem, Provo, American Fork, Eagle Mountain, Lehi, Payson, Pleasant Grove, Saratoga Springs, Spanish Fork, Springville. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 467248. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Horizon Home Health offer?

Horizon Home Health offers Home Health.

Where is Horizon Home Health located?

Horizon Home Health is located at 11 E 200 N St 2nd floor in Orem, Utah.

What do families say about Horizon Home Health?

Families describe Horizon Home Health, a home health and hospice provider in Orem, Utah, as attentive and skilled, with particular praise for nursing, physical therapy, and support staff. Reviewers highlight strong bedside manner, broad insurance acceptance, and additional support like chaplain and massage therapy services. All available reviews are highly positive, with no complaints noted.

Does Medicare cover care from Horizon Home Health?

Yes. Horizon Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 1.5 out of 5 stars.

Do I need a referral to use Horizon Home Health?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Horizon Home Health?

Submit the Request Information form on this page to connect with Horizon Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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