Kemmeisha Burris
Mar 2026
Amazing management, staff and clients.
HomeWell Care Services
14 Village Square Unit 24.7(15 ratings)· Smyrna average: 3.8
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1 / 5Quick Facts
- Staffing backup policy
- Replaces caregiver if one calls out sick
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families describe HomeWell Care Services in Smyrna as attentive and reliable, with caregivers who show up on time and are replaced quickly if someone calls out sick. Most reviewers praise the personal support given during difficult times, though one review flagged friction with the office staff around communication and information requests.
What reviewers praise
- Caregivers described as phenomenal and caring
- Staff described as supportive during a spouse's final days
- Caregivers are punctual
- Backup caregiver sent if one calls out
- Management and staff called amazing by reviewers
What reviewers flag
- One report of poor communication from office staff
- One report of office requesting unrelated personal information
AI-generated from reviews and community data.
HomeWell Care Services is a home care agency serving Smyrna, Tennessee offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.7 out of 5 across 15 reviews.
About HomeWell Care Services
HomeWell Care Services is an at-home care agency serving clients in Smyrna, Tennessee.
Reviewers consistently praise the caregivers themselves, describing them as phenomenal and attentive. Families report that staff arrive on time and the agency responds quickly to fill shifts when a caregiver is unavailable. One reviewer noted the company was "so supportive and caring" during a family member's final days.
Reviews are mixed regarding office operations and communication. While some families report great customer service, others note that office staff could be more efficient and that communication between the agency and families needs improvement. Some reviewers have also expressed concern about requests for personal information.
Types of Care at HomeWell Care Services
At-Home Care
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Help Me ChooseReviews of HomeWell Care Services
4.7overall · 15 ratings combined
4.7★ on Google (15)
Hannah Goldsborough
Jan 2026
The caregivers are phenomenal! However the office staff needs to be much more efficient. The communication isn't good at all. They also request personal information that is not pertaining to them.
Nancy Hart
Nov 2023
Homewell Care services has been a great company to care for my husband. The staff is on time, and if a caregiver calls out, the company replaces the normal person. I would definitely recommend this company to anyone who has a family member who needs great care.
Jeffrey Satterly
Nov 2023
Everything is great!!...My caregiver is doing a great job....
Tamara Hunter
Nov 2023
Great customer service . They were so supportive and caring during my husband’s final days .
Frequently Asked Questions
What types of care does HomeWell Care Services offer?
HomeWell Care Services offers At-Home Care.
Where is HomeWell Care Services located?
HomeWell Care Services is located at 14 Village Square Unit 2 in Smyrna, Tennessee.
What do families say about HomeWell Care Services?
HomeWell Care Services carries a 4.7 out of 5 rating from 15 Google reviews. Families describe HomeWell Care Services in Smyrna as attentive and reliable, with caregivers who show up on time and are replaced quickly if someone calls out sick. Most reviewers praise the personal support given during difficult times, though one review flagged friction with the office staff around communication and information requests. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit HomeWell Care Services?
Submit the Request Information form on this page, or contact HomeWell Care Services directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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