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Homewatch CareGivers of Wilmington

5560 Kirkwood Hwy

4.5(60 ratings)· Wilmington average: 4.2

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Quick Facts

Care hours
24-hour in-home support available
Technology platform
Virtual visits and remote monitoring via app
Specialized conditions covered
Dementia, cardiac, and hospice care support

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families and caregivers generally describe Homewatch CareGivers of Wilmington as responsive and accommodating, with several reviewers praising specific caregivers for compassionate, professional care. One family reported a serious quality-of-care incident with a particular caregiver, including bruising and a lack of follow-up from the office after their complaint.

What reviewers praise

  • Scheduling described as flexible and accommodating
  • Caregivers described as caring and professional
  • Office staff resolves issues and concerns quickly
  • Employees report good pay and benefits
  • Technology platform keeps families and providers informed

What reviewers flag

  • One report of a caregiver causing bruising and poor care
  • One family said no one followed up after their complaint

AI-generated from reviews and community data.

Homewatch CareGivers of Wilmington is a home care agency serving Wilmington, Delaware offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.5 out of 5 across 60 reviews.

About Homewatch CareGivers of Wilmington

Homewatch CareGivers of Wilmington is an in-home care provider serving seniors and individuals with various care needs in Wilmington, Delaware. The service offers flexible, customized care plans that range from short-term assistance to 24-hour in-home support, combining in-person caregiving with the Homewatch Connect technology platform to keep families and healthcare providers informed.

Services include companionship and assistance with chores, meals, and medication reminders; personal care such as help with dressing, mobility, and incontinence care; post-hospital discharge and recovery support; specialized care for chronic conditions including dementia, cardiac events, and hospice care; and occasional respite care for emergencies or gaps in family visits. All caregivers are background-checked and trained, with each care plan personalized to the individual's evolving needs.

The Homewatch Connect platform enables virtual visits, appointment reminders, and companionship support through technology, while also providing a Wellness Hub accessible to clients receiving in-person services. The organization emphasizes coordinated care that preserves dignity, promotes safety, and maintains independence for both clients and their families.

Homewatch CareGivers works closely with families to create personalized care plans designed to reduce caregiver stress and help loved ones remain safe, comfortable, and independent in their homes. The company conducts satisfaction surveys to monitor the quality of care provided and offers support addressing remote caregiving needs while maintaining the human touch that defines quality in-home care.

Types of Care at Homewatch CareGivers of Wilmington

At-Home Care

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • Medication Management

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Reviews of Homewatch CareGivers of Wilmington

4.5overall · 60 ratings combined

4.5★ on Google (60)

John Doe

May 2026

via Google ↗ · Report

I started working at Homewatch in Sept 2023 performing home health care for my disabled son. I work decent hours and the pay is good. They also offer health and 401k plan. Their staff are extremely profession and treat you like family. I highly recommend their services to all needy people.

Susan Ward

May 2026

via Google ↗ · Report

I had 3 different woman come to our home to give care to my spouse, Sabrina, Debra and Shelly. Only 1 of them Sabrina was a total disappointment, the other 2 were wonderful and you could see they really cared for the patient. Sabrina was ok the 1st time she came to our home but a total mess the 2nd day. She came through the front door talking to someone on the phone performed her duties while still talking on the phone. When she was finished cleaning my wife she stepped outside for a couple of minutes talking on the phone, she came back in and plugged her phone into a charger, sat on the floor and proceeded to keep talking on the phone so loud I could hear the whole conversation until I finally after 2 hours had had enough and told her to cut the conversation off. To make matters worse my wife needed to be shifted on the bed so Sabrina proceeded to try to pick her up at which she could not do. After struggling with my wife and hurting her I told her to stop. It was at that point I decided I didn't want Sabrina in my house again. I sincerely think I was paying way too much for her services which were very poor. I called to complain and was told they would talk to her and would not send her again. I am disappointed that Noone called to see how my wife was after being mistreated. She had 3 areas of her body that had bruises. Debra and Shelly on the other hand were very caring and professional. I would gladly have them back again. Sue Ward

Michelle Arter

May 2026

via Google ↗ · Report

I enjoy working at Homewachers caregivers They work with me on my schedule to line up with my clients. And the ladies in the office are great they are very helpful and resloves any issues or concerns I have quickly.

Dani D

Apr 2026

via Google ↗ · Report

Courtney was super helpful and kind. She was efficient and helpful during such a heavy time. I couldn’t have had a better experience finding care for my family.

Scott Deputy

Nov 2025

via Google ↗ · Report

We had a very good overall experience with Homewatch and their staff. Scheduling was extremely accommodating, with essentially no gaps in coverage. Additionally, we experienced a handful of wonderful caregivers who visited and provided excellent care around the clock. Highly recommend! Thank you to the Homewatch team for helping us through a very difficult time.

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Frequently Asked Questions

What types of care does Homewatch CareGivers of Wilmington offer?

Homewatch CareGivers of Wilmington offers At-Home Care.

How much does Homewatch CareGivers of Wilmington cost?

Homewatch CareGivers of Wilmington has not published its pricing. For context, communities in Wilmington that publish rates start around $5,163 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Homewatch CareGivers of Wilmington located?

Homewatch CareGivers of Wilmington is located at 5560 Kirkwood Hwy in Wilmington, Delaware.

What do families say about Homewatch CareGivers of Wilmington?

Homewatch CareGivers of Wilmington carries a 4.5 out of 5 rating from 60 Google reviews. Families and caregivers generally describe Homewatch CareGivers of Wilmington as responsive and accommodating, with several reviewers praising specific caregivers for compassionate, professional care. One family reported a serious quality-of-care incident with a particular caregiver, including bruising and a lack of follow-up from the office after their complaint. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Homewatch CareGivers of Wilmington?

Submit the Request Information form on this page, or contact Homewatch CareGivers of Wilmington directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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