1 / 5Families and caregivers generally describe Homewatch CareGivers of Wilmington as responsive and accommodating, with several reviewers praising specific caregivers for compassionate, professional care. One family reported a serious quality-of-care incident with a particular caregiver, including bruising and a lack of follow-up from the office after their complaint.
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Homewatch CareGivers of Wilmington is a senior care provider serving Wilmington, Delaware offering At-Home Care. Families rate it 4.5 out of 5 across 60 reviews.
Homewatch CareGivers of Wilmington is an in-home care provider serving seniors and individuals with various care needs in Wilmington, Delaware. The service offers flexible, customized care plans that range from short-term assistance to 24-hour in-home support, combining in-person caregiving with the Homewatch Connect technology platform to keep families and healthcare providers informed.
Services include companionship and assistance with chores, meals, and medication reminders; personal care such as help with dressing, mobility, and incontinence care; post-hospital discharge and recovery support; specialized care for chronic conditions including dementia, cardiac events, and hospice care; and occasional respite care for emergencies or gaps in family visits. All caregivers are background-checked and trained, with each care plan personalized to the individual's evolving needs.
The Homewatch Connect platform enables virtual visits, appointment reminders, and companionship support through technology, while also providing a Wellness Hub accessible to clients receiving in-person services. The organization emphasizes coordinated care that preserves dignity, promotes safety, and maintains independence for both clients and their families.
Homewatch CareGivers works closely with families to create personalized care plans designed to reduce caregiver stress and help loved ones remain safe, comfortable, and independent in their homes. The company conducts satisfaction surveys to monitor the quality of care provided and offers support addressing remote caregiving needs while maintaining the human touch that defines quality in-home care.
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Help Me Choose4.5overall · 60 ratings combined
4.5★ on Google (60)
John Doe
May 2026
I started working at Homewatch in Sept 2023 performing home health care for my disabled son. I work decent hours and the pay is good. They also offer health and 401k plan. Their staff are extremely profession and treat you like family. I highly recommend their services to all needy people.
Susan Ward
May 2026
I had 3 different woman come to our home to give care to my spouse, Sabrina, Debra and Shelly. Only 1 of them Sabrina was a total disappointment, the other 2 were wonderful and you could see they really cared for the patient. Sabrina was ok the 1st time she came to our home but a total mess the 2nd day. She came through the front door talking to someone on the phone performed her duties while still talking on the phone. When she was finished cleaning my wife she stepped outside for a couple of minutes talking on the phone, she came back in and plugged her phone into a charger, sat on the floor and proceeded to keep talking on the phone so loud I could hear the whole conversation until I finally after 2 hours had had enough and told her to cut the conversation off. To make matters worse my wife needed to be shifted on the bed so Sabrina proceeded to try to pick her up at which she could not do. After struggling with my wife and hurting her I told her to stop. It was at that point I decided I didn't want Sabrina in my house again. I sincerely think I was paying way too much for her services which were very poor. I called to complain and was told they would talk to her and would not send her again. I am disappointed that Noone called to see how my wife was after being mistreated. She had 3 areas of her body that had bruises. Debra and Shelly on the other hand were very caring and professional. I would gladly have them back again. Sue Ward
Michelle Arter
May 2026
I enjoy working at Homewachers caregivers They work with me on my schedule to line up with my clients. And the ladies in the office are great they are very helpful and resloves any issues or concerns I have quickly.
Dani D
Apr 2026
Courtney was super helpful and kind. She was efficient and helpful during such a heavy time. I couldn’t have had a better experience finding care for my family.
Scott Deputy
Nov 2025
We had a very good overall experience with Homewatch and their staff. Scheduling was extremely accommodating, with essentially no gaps in coverage. Additionally, we experienced a handful of wonderful caregivers who visited and provided excellent care around the clock. Highly recommend! Thank you to the Homewatch team for helping us through a very difficult time.
Homewatch CareGivers of Wilmington offers At-Home Care.
Homewatch CareGivers of Wilmington is located at 5560 Kirkwood Hwy in Wilmington, Delaware.
Families and caregivers generally describe Homewatch CareGivers of Wilmington as responsive and accommodating, with several reviewers praising specific caregivers for compassionate, professional care. One family reported a serious quality-of-care incident with a particular caregiver, including bruising and a lack of follow-up from the office after their complaint.
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