MyLivingChoice

HomeCentris Healthcare

10 Crossroads Dr #110

3.9(24 ratings)· Owings Mills average: 4.2

HomeCentris Healthcare, photo 1

Quick Facts

Medicare quality
5.0 of 5 stars

Home Health Compare

Medicare certified
Since 1981
Service area
Serves Maryland, Washington DC, and Fairfax region

What Families Think

Reviews for HomeCentris Healthcare are sharply mixed: several families praise individual home health nurses for compassionate, skilled care, while others report serious problems with reliability, communication, and accountability. The agency serves clients across Maryland, Washington DC, and Fairfax, Virginia.

The Good

  • Nurses praised as compassionate, knowledgeable, and attentive
  • Skilled wound care and post-surgical recovery support
  • Replacement caregivers provided when regular aide is out
  • Nurses build genuine rapport with patients during care

The Bad

  • Multiple reports of missed or inconsistent caregiver coverage
  • One report of rude staff and no accountability for errors
  • One report of caregiver property damage during care visits
  • One report of caregivers not being paid by agency
  • One report of poor communication with family members
  • One report of personal information shared without consent

AI-generated from reviews and community data.

HomeCentris Healthcare is a home health agency serving Owings Mills, Maryland offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 3.9 out of 5 across 24 reviews.

About HomeCentris Healthcare

HomeCentris Healthcare is a home health and hospice community in Owings Mills, Maryland.

Families rate HomeCentris Healthcare 3.9 out of 5 based on 24 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at HomeCentris Healthcare

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of HomeCentris Healthcare

3.9overall · 24 ratings combined

3.9★ on Google (24)

Ms Dav

May 2026

via Google

Doesn’t care about their employees wellbeing at ALL NOT A GOOD PLACE TO WORK also give out your personal information without your consent!!

Clwaries

Jan 2026

via Google

I had 2 surgeries back to back in march. Was put on a woundvac for healing. So I was provided with a home care nurse. I've been off the woundvac and healed for many months now . But i was just randomly thinking about the homecare nurse I had. Her name was Ada. I was thinking about how sweet and wonderful she was ! Usually people probably dread appointments . I am one person that doesnt like doctor appointments and always get anxiety when I go to them . So you would think I would get anxious whenever my homecare nurse came by to check up on me and change my wound dressing. At first before i met my homecare nurse i was nervous and anxious but after the first and 2nd visit from her and talking to her and getting to know her a little my anxiousness completely went away ! She was so friendly and sweet and made me feel comfortable. If I ever needed homecare again I would 100% request her again (if I was allowed to lol) I got really lucky with being assigned to Ada! She helped me heal really well and I could definitely see that she really cares about her patients and caring for them. She was very knowledgeable and knew exactly what she was doing. And every time my wound healed more and looked good and had good improvements compared to the previous visit, she was so excited and proud . And I loved that ! One time she needed off on one of the days she was supposed to come to my house so they sent a replacement nurse instead (which is nice that they do that) but the nurse that replaced her that day (who is another one of their homecare nurses that sees other patients) looked confused alot . She didnt know what she was doing at all. When she saw that I had a woundvac and needed the dressing changed (which isnt as simple as a regular dressing) she didnt really know what to do ! I literally had to guide her through how to do it . And I was shocked. why would they send a nurse to change a woundvac dressing if she didnt know how to ? She was nice and all but she definitely didnt know what she was doing (I dont remember her name, but even if I did I wouldnt throw her under the bus now) she made a comment how shes been a homecare nurse for so an so amount of years . I dont remember how many but it was ALOT OF YEARS . like around 20. And I thought to myself . You've been a nurse that long and you dont know how to change my woundvac dressing ? Weird.. but anyway my point of bringing that up was because it really made me appreciate Ada even more for how smart and amazing of a nurse she is and how lucky I was to have her!! Not sure if she still works there or will see this or be told about this review)but your company should be very grateful to have Ada. She is one of a kind. And you're very lucky to have her and I hope she is appreciated and compensated properly for how great and special she is! Because she is worth A LOT! I think about her often and I miss her!!! Which goes to show how much of a positive impact she makes and not just to me but to everyone she cares for .

Zoë Dänziger

Dec 2025

via Google

I had an excellent experience with HomeCentris Healthcare through Grace Home Health. My home health aide, Skytrina, was truly exceptional. She provided outstanding care with compassion, professionalism, and attention to detail at every step. Beyond her overall support, Skytrina brought genuine warmth and kindness into my home. We shared many meaningful conversations, and she struck the perfect balance of being absolutely professional while also being a supportive, friendly presence during my recovery. Her care made a real difference in my comfort and peace of mind. I am deeply grateful for the quality of care I received and would highly recommend HomeCentris Healthcare and Grace Home Health to anyone in need of home health services in the Maryland, Washington, DC, or Fairfax area. I would not hesitate to recommend them to friends or family who need trusted, compassionate home care.

nakia quick

Sep 2025

via Google

The Owings Mills location is a Terrible agency ! Do not trust them to care for your loved ones , they are very inconsistent , the staff is rude and they don’t take accountability for any of their wrong doing . They have left my grandmother without coverage multiple times and even broke her property .Save yourself the stress !

Nacole Moore

Jan 2025

via Google

Provided my mother in Harrisburg with terrible service. Did not pay the caregivers and did not communicate with my mother. I opened an investigation with Department of Health, Area on Aging, Dauphin County Human services and UPMC. Beware of poor service!

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Ask about availability, hourly rates, or a free in-home assessment. Your details go only to HomeCentris Healthcare, never sold or shared.

Medicare Quality of Care

HomeCentris Healthcare is a Medicare-certified home health agency (certified since 1981). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

5.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

3.0 / 5 patient survey rating

  • Would definitely recommend the agency63%US 79%
  • Rated their overall care 9 or 10 out of 1079%US 85%
  • Care was given in a professional way84%US 89%
  • The team communicated well83%US 86%
  • The team discussed medicines, pain and home safety82%US 82%

148 completed patient surveys, 17% response rate.

Hospital outcomes

  • Discharged to the community84%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)14%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around99%US 83%
  • Patients got better at getting in and out of bed100%US 83%
  • Patients got better at bathing94%US 86%
  • Patients' breathing improved100%US 85%
  • Patients got better at taking medications correctly100%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations44%US 61%

Service area

HomeCentris Healthcare reports serving 128 ZIP codes, including Baltimore, Annapolis, Columbia, Laurel, Bel Air, Ellicott City, Glen Burnie, Towson, Westminster, Aberdeen and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 217058. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does HomeCentris Healthcare offer?

HomeCentris Healthcare offers Home Health.

Where is HomeCentris Healthcare located?

HomeCentris Healthcare is located at 10 Crossroads Dr #110 in Owings Mills, Maryland.

What do families say about HomeCentris Healthcare?

Reviews for HomeCentris Healthcare are sharply mixed: several families praise individual home health nurses for compassionate, skilled care, while others report serious problems with reliability, communication, and accountability. The agency serves clients across Maryland, Washington DC, and Fairfax, Virginia.

Does Medicare cover care from HomeCentris Healthcare?

Yes. HomeCentris Healthcare is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 5.0 out of 5 stars.

Do I need a referral to use HomeCentris Healthcare?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit HomeCentris Healthcare?

Submit the Request Information form on this page to connect with HomeCentris Healthcare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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