Linda Dell
Jun 2026
Jonee is wonderful. She comes at night for the evening shift and provides the support when I need it. Jonee is prompt and very courteous. Thank you!
1 / 6Quick Facts
- 24/7 care availability
- Can arrange round-the-clock in-home hospice care
- Insurance assistance
- Handles long-term care insurance paperwork for families
- Caregiver continuity
- Same caregiver assigned for over a year
What Families Think
Families consistently praise Home Instead in Shelby Township for careful caregiver matching and responsive office communication. Reviewers highlight caregivers who provide both practical assistance and genuine companionship, often staying with the same client for months or years. The agency is frequently credited with stepping in quickly during urgent situations, including hospice and end-of-life care.
The Good
- Careful caregiver-client matching praised repeatedly
- Same caregiver retained for many months, continuity valued
- Office staff responsive to scheduling and concerns
- Handles long-term care insurance paperwork
- Able to arrange 24/7 hospice-level care quickly
- Caregivers described as compassionate and reliable
AI-generated from reviews and community data.
Home Instead is a home care agency serving Shelby Township, Michigan offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 4.9 out of 5 across 39 reviews.
About Home Instead
Home Instead in Shelby Township, Michigan provides in-home health care and hospice services. The organization serves individuals and families seeking support for aging relatives or those with complex care needs, matching clients with dedicated caregivers who work within the home setting.
Families consistently highlight the strength of caregiver matching and the quality of individual caregivers. Reviewers describe caregivers as compassionate, reliable, and attentive to both physical care tasks, meal preparation, personal hygiene, household help, and emotional wellbeing. Several families noted having the same caregiver for extended periods, which they valued for continuity and trust. The office staff receives equal praise for responsiveness, clear communication about scheduling changes, and efficiency with insurance paperwork. One family wrote that staff "showed concern to get the best fit" from the first interaction.
The service has earned a 4.9 out of 5 rating across 39 reviews, with reviewers frequently using words like "wonderful," "professional," and "compassionate" to describe their experience. Families report that the organization adapted quickly to urgent situations and adjusted care plans as needs evolved over time.
Types of Care at Home Instead
At-Home Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Housekeeping
- Laundry Service
- Medication Management
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Help Me ChooseReviews of Home Instead
4.9overall · 39 ratings combined
4.9★ on Google (39)
Kirsten Biretto
May 2026
The staff is very professional, they respond in a reasonable time frame, answer all questions, Victoria was very informative, Helen our caregiver s fantastic and we think of her as family !
Gordon Bishop
Mar 2026
Home Instead took care of both my parents and did an amazing job! I would highly recommend them!
Claire46
Mar 2026
We used Home Instead for both of my parents before they passed. They were so kind to each of them and made such a difference in their day to day lives. Kathy specifically was wonderful and so kind.
Carol Rorick
Mar 2026
My family and I are very satisfied with Home Instead. Management selected Lori to help care for our mom who is 100 years old. Lori is a blessing to mom and us; she takes such good care of her.<br>Lori is much more than a "caregiver:" she's a helper and a companion. She helps in preparing meals, assists mom with showering and polishes her nails, changes mom's bedding and does her laundry.<br>Lori has become a friend to all of us. She actually feels like part of our family.<br>Thank you "Home Instead." Thank you Lori.<br>The family of Gladys
Frequently Asked Questions
What types of care does Home Instead offer?
Home Instead offers At-Home Care.
Where is Home Instead located?
Home Instead is located at 51432 Van Dyke Ave in Shelby Township, Michigan.
What do families say about Home Instead?
Families consistently praise Home Instead in Shelby Township for careful caregiver matching and responsive office communication. Reviewers highlight caregivers who provide both practical assistance and genuine companionship, often staying with the same client for months or years. The agency is frequently credited with stepping in quickly during urgent situations, including hospice and end-of-life care.
How can families visit Home Instead?
Submit the Request Information form on this page to connect with Home Instead and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Home Instead? Claim this listing to update photos, pricing, and details. It's free.
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