Connor McKee
Jun 2026
I can’t say enough good things about Home Instead. Caring staff. Very good caretakers!
1 / 5Quick Facts
- Care setting
- In-home care, not a residential facility
- Care delivery
- Caregivers come to your home for shifts
What Families Think
Families describe Home Instead in Rocky Mount as a home health and hospice provider that sends caregivers into the home to assist loved ones, with reviewers consistently praising the staff's compassion and the office's communication. All 11 Google reviews are five stars, often mentioning specific care pros and office staff by name as reliable and trustworthy.
The Good
- Caring, compassionate caregivers
- Strong communication from office staff
- Described as trustworthy and professional
- Helped families through the entire care process
- Consistently 5-star reviews
The Bad
- No published pricing information available
AI-generated from reviews and community data.
Home Instead is a home care agency serving Rocky Mount, North Carolina offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 5.0 out of 5 across 11 reviews.
About Home Instead
Home Instead in Rocky Mount, North Carolina provides in-home health care and hospice services, bringing trained caregivers into family homes to support both patients and their loved ones through complex care needs.
Families consistently praise the office staff's responsiveness and the reliability of assigned caregivers. One family wrote that the entire process "was explained to me & taken care of by the wonderful office staff." Multiple families highlighted strong communication throughout their care experience, and several named specific caregivers as particularly compassionate and skilled, qualities that families describe as essential when inviting someone into their home during vulnerable times.
With a 5/5 Google rating across 11 reviews, Home Instead has earned trust as a professional, organized partner for families managing care at home.
Types of Care at Home Instead
At-Home Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Medication Management
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Help Me ChooseReviews of Home Instead
5overall · 11 ratings combined
5★ on Google (11)
Dot Spruill
Mar 2026
Thank God for the Home Instead Agency's office staff and Health Pros. My husband and I would like to commend the Health Pro who has been coming into our home to take care of my husband!!! Her name is Tanisha Jones. She is indeed a jewel, as is Freda Noel-Givens, accolades to her as well.
Hudson Hayton
Feb 2026
Outstanding communication and client care. They make you feel valued every step of the way. Highly recommended.
Donna Massey
Jul 2025
Home Instead - Rocky Mount was so helpful in helping me care for my grandfather. The entire process from start to finish was explained to me & taken care of by the wonderful office staff & the care pro’s who came to the house for shifts. Taking care of a family member is hard to do solo so having this resource was such a blessing to me & my family. Trustworthy care pro’s are assigned to your family member & create a safe environment you can feel good about. So thankful for this resource & can’t recommend them enough!
Rebecca Baugher
May 2025
Home instead is a super professional and compassionate company. They hire great caregivers and are really good at communicating with us. Highly Recommend!
Frequently Asked Questions
What types of care does Home Instead offer?
Home Instead offers At-Home Care.
Where is Home Instead located?
Home Instead is located at 1151 Falls Rd #1012 in Rocky Mount, North Carolina.
What do families say about Home Instead?
Families describe Home Instead in Rocky Mount as a home health and hospice provider that sends caregivers into the home to assist loved ones, with reviewers consistently praising the staff's compassion and the office's communication. All 11 Google reviews are five stars, often mentioning specific care pros and office staff by name as reliable and trustworthy.
How can families visit Home Instead?
Submit the Request Information form on this page to connect with Home Instead and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Home Instead? Claim this listing to update photos, pricing, and details. It's free.
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