MyLivingChoice

Home Instead

2810 41st St

4.8(50 ratings)· Moline average: 4.8

Home Instead, photo 11 / 5

Quick Facts

Shift flexibility
Overnight caregiving shifts available

What Families Think

Families describe Home Instead in Moline as responsive and easy to work with, often getting caregivers in place within hours of a first phone call. Reviewers highlight strong communication from client care coordinators and consistent, attentive caregiving for family members needing home support.

The Good

  • Caregivers arrived same day as initial contact
  • Coordinators praised for responsiveness and clear communication
  • Willing to swap caregivers quickly if not a good fit
  • High overall rating from 50 Google reviews
  • Caregivers described as attentive and professional

The Bad

  • One report of office staff treating a caregiver as inferior over small mistakes

AI-generated from reviews and community data.

Home Instead is a senior care provider serving Moline, Iowa offering At-Home Care. Amenities include Transportation Services, Emergency Call System and 24-Hour Staff. Families rate it 4.8 out of 5 across 50 reviews.

About Home Instead

Home Instead in Moline, Iowa provides home health and hospice care, delivering services ranging from daily in-home support to overnight shifts for families managing care within their own homes.

Families consistently praise the speed and attentiveness of the care coordination team. One account described contacting the office in the morning and having a caregiver arrive the same evening; another highlighted how caregivers supported their aunt's daily living needs with genuine care. Named staff members, including the Client Care Coordinator and individual caregivers, appear regularly in positive accounts. Families note that the office team responds quickly to requests and maintains professional, kind interactions.

Current and former employees reinforce this picture, describing caregivers as experienced and respectful, though one staff member noted occasional interpersonal friction within the office itself. The service holds a 4.8 out of 5 rating across 50 Google reviews.

Types of Care at Home Instead

At-Home CareHome Health and Hospice

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • Transportation Services

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Reviews of Home Instead

4.8overall · 50 ratings combined

4.8★ on Google (50)

Hiroko Wunderl

Jun 2026

via Google

I enjoyed working with my nice clients, but I couldn't have such an excellent reationship with some people in the office. It looked like I was inferior to them, and not good enough to fit their criteria, pointing out some small mistakes they thought I shouldn't have made. I'm talking about only a couple of people. Most staffs were very kind and helpful.

Marilyn Boen

May 2026

via Google

In the years I worked for Home Instead I watched to see how other nurses, can's and home health care treated the patients. I was always impressed with their caring attitude and the amount of experience they had. As an employee I was always treated with respect

T G

Jun 2025

via Google

Our family has been using Home Instead and their excellent caregivers since October 2024. Specifically the Client Care Coordinator, Jody, has been outstanding. Our aunt needed daily home visits to ensure she was eating and able to complete all her daily actions around her home. They were very attentive and helpful and in particular Shay and Lynn were outstanding. One of the initial care givers wasn't a fit, but Home Instead immediately reacted to our request to change to another care giver and everything worked out beautifully. We so appreciate the professionalism of coordinating our aunt's care and the actual level of care she continues to be provided. It is without hesitation we recommend Home Instead to anyone that has family members that need home assistance. Thank you Jody!

Susan Haack

Jan 2024

via Google

We contacted Home Instead in Bettendorf yesterday morning to see if they could help us support our family member with overnight shifts. By early afternoon, Julie came to meet with us, discussed our needs, and did all the necessary paperwork. At 8pm our first Care Provider had arrived and was ready to go. We are so grateful for their immediate responsiveness and support!! All communication was clear, friendly, and respectful, and even all the paperwork went smoothly and quickly. Thank You!!

Sarah Daggett

Mar 2021

via Google

The key players in the office are always ready to help and provide whatever staff wants (gloves, etc). Very kind and professional owners! Good owners who are fairly new to the company. Wonderful and caring caregivers. Great clients. I will always give Home Instead Senior Care a great review. They are the best! I have heard from other individuals that Home Instead is a good company.

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Frequently Asked Questions

What types of care does Home Instead offer?

Home Instead offers At-Home Care.

Where is Home Instead located?

Home Instead is located at 2810 41st St in Moline, Iowa.

What do families say about Home Instead?

Families describe Home Instead in Moline as responsive and easy to work with, often getting caregivers in place within hours of a first phone call. Reviewers highlight strong communication from client care coordinators and consistent, attentive caregiving for family members needing home support.

How can families visit Home Instead?

Submit the Request Information form on this page to connect with Home Instead and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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