Home Instead

Nancy Baileu

Nov 2025

via Google ↗

For the past 6 years Home Instead has helped me care for my Mother who is 101 year old in her home. While I am with her 3 days a week, Home Instead is there the other days to care for her around the clock. While she has dementia and cannot remember names, she recognizes the Caregiver's smiling faces. They know her routines and are able to keep her on schedule which lessens her anxiety. Because of their kind and gentle care, I do not worry if she is being cared for when I am not with her. The same Caregivers have been caring for her since we began working with Home Instead. These Caregivers are like family. The office staff is exceptional and always so very helpful, kind and considerate if there needs to be a change in the schedule. So many thanks to all the staff at Home Instead.

Ben Elstad

Aug 2025

via Google ↗

My original review (below) was done after I had been with Home Instead for one year. It is now going on three years and I couldn't be happier with my care. I am very pleased with Home Instead's willingness to work with me in making sure I have the best caregivers to meet my needs. Thank you. I am a quadriplegic confined to a wheelchair. I have been injured for over 30 years. In the past six years I have had caregivers from several companies. I recently switched to Home Instead. As a veteran I had to make sure I went with a company that was on a VA approved provider list. My initial contact with Tiffany was very pleasant. She asked a lot of questions and I could tell immediately she was very concerned about getting me the right kind of caregiver that could meet my needs. I have a caregiver come in the morning to get me up at 5:30 AM. They help me with getting dressed, brushing my teeth, fixing my breakfast, and preparing a lunch that I can eat later. They are only with me for about 3 1/2 hours in the morning. At night another caregiver comes at 6:30 PM. The evening caregiver fixes my dinner, helps me with bathing, and puts me in bed. So far I have been very pleased with the caregivers and the office staff. Tiffany continues to follow up and make sure things are going smoothly.

Linda Silversmith

Aug 2025

via Google ↗

Worse caregivers i have ever seen. several stole from us. and the other one slept all day. one guy laid in the middle of the floor in my husbands bedroom and slept almost the entire shift. so after i decided not to use them anymore they continued to take money from my account without my authorization. i called the office several times and had a friend call for me and they kept telling us that someone would call back and no one ever did. finally got someone on the phone a week and a half later and they told me i would be receiving my checks in the mail. i would never recommend them to any family

Karen Young

May 2025

via Google ↗

Their only good caregiver quit. No one fixes my mom's lunch . They sit and eat theirs while she tries to fix hers. Too many subs and they have no idea what to do.

Faith Love

Jan 2024

via Google ↗

Home Instead was a blessing to my Mom and I following her by-pass surgery. It gave me peace of mind knowing there was someone taking care of my Mom when I could not be there. They were so wonderful to work with that after my Mom was diagnosed with the early onset of Alzheimer's disease, we went back to them for help once again. They are wonderful at getting the right fit of a caregiver for my Mom. They were also great and getting a fill in when the regular caregiver was unable to come out so she never missed any care. I would highly recommend Home Instead for any of your home health care needs. They treat my Mom just like family.